Administrator - Home First East

Cornwall Partnership NHS Foundation Trust

Information:

This job is now closed

Job summary

An opportunity has arisen for an experienced administrator to join the East Homefirst team, based within St. Barnabas hospital at Saltash.

The Homefirst team supports patients within the community and this role is key in administratively supporting the clinicians. The successful applicant will be highly organised, IT literate and enjoy working within a fast paced environment.

This job is offered as a permanent role at 30 hpw and the service requires this to be worked over 4 weekdays which will include Mondays and Fridays in supporting the service pre and post weekend.

Interviews will be held on 21st September

Main duties of the job

The postholder will provide a high quality administration support to the Homefirst clinicians and service.

  • Working within the open plan office the administrator will relay messages, support with triage of referrals and inputting to a range of IT patient systems.
  • Managing incoming queries and referrals through email, phone, MS Teams and electronic patient systems.
  • Point of access to patients, users and multi-disciplinary colleagues.
  • Support with employment relations documentation and management of personnel files.
  • Stock ordering of routine and patient specific supplies. Management of storage and rotation of stock.

About us

We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health.We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases.Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon.As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.

Date posted

16 August 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year Pro Rata

Contract

Permanent

Working pattern

Part-time

Reference number

201-23-1073

Job locations

St Barnabas Hospital

Higher Port View

Saltash

PL12 4BU


Job description

Job responsibilities

To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.

Job description

Job responsibilities

To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.

Person Specification

Education and Qualifications

Essential

  • Good literacy and numeracy skills
  • Competent in Microsoft applications
  • NVQ 3 in Administration or equivalent experience

Skills and Aptitude

Essential

  • Organisational skills and accuracy
  • Attention to detail and time management
  • Excellent written and verbal communication

Knowledge and abilities

Essential

  • Computer literacy and good working knowledge of Microsoft software
  • Accurate typing and keyboard skills

Desirable

  • Previous experience in Healthcare / NHS office environment

Personal qualities

Essential

  • Ability to switch task readily
  • Team player
Person Specification

Education and Qualifications

Essential

  • Good literacy and numeracy skills
  • Competent in Microsoft applications
  • NVQ 3 in Administration or equivalent experience

Skills and Aptitude

Essential

  • Organisational skills and accuracy
  • Attention to detail and time management
  • Excellent written and verbal communication

Knowledge and abilities

Essential

  • Computer literacy and good working knowledge of Microsoft software
  • Accurate typing and keyboard skills

Desirable

  • Previous experience in Healthcare / NHS office environment

Personal qualities

Essential

  • Ability to switch task readily
  • Team player

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cornwall Partnership NHS Foundation Trust

Address

St Barnabas Hospital

Higher Port View

Saltash

PL12 4BU


Employer's website

https://www.cornwallft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Cornwall Partnership NHS Foundation Trust

Address

St Barnabas Hospital

Higher Port View

Saltash

PL12 4BU


Employer's website

https://www.cornwallft.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Homefirst East Team Lead

Catherine Martin

Catherine.Martin5@nhs.net

07887942494

Date posted

16 August 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year Pro Rata

Contract

Permanent

Working pattern

Part-time

Reference number

201-23-1073

Job locations

St Barnabas Hospital

Higher Port View

Saltash

PL12 4BU


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