St George's University Hospitals NHS Foundation Trust

ER Advisor

The closing date is 10 February 2026

Job summary

To provide a comprehensive, effective and efficient ER Advisory service to Directorate Managers and staff.

LOCATION:Epsom Gateway or St Georges Hospital

Main duties of the job

To proactively advise managers in all aspects of employee relations including, conduct, performance management, grievance, dignity at work and sickness absence in line with Group policies, employment law, equality principles and good practice.

About us

St George's, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey.Our sites include St George's Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).

After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.

At gesh we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.

Details

Date posted

27 January 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£46,419 to £55,046 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

200-7657439-DE-CA

Job locations

St Georges Hospital

Blackshaw Road

Tooting

SW17 0QT


Job description

Job responsibilities

Advise managers regarding the full range of employee relations processes including informal staff meetings, initial fact finding, investigations and hearings in accordance with Trust values, policies and procedures to enable all cases to be handled in a fair, transparent and timely way.

Ensure consistency of approach across the Trust so that employees have a full, fair and impartial hearing and appropriate action is taken.

Provide balanced and pragmatic advice and guidance, taking into account clinical and operational issues concerning patient safety and cost.

Be responsible for, and take proactive ownership of, assigned cases ensuring the Employee Relations Specialist is regularly updated about progress.

Job description

Job responsibilities

Advise managers regarding the full range of employee relations processes including informal staff meetings, initial fact finding, investigations and hearings in accordance with Trust values, policies and procedures to enable all cases to be handled in a fair, transparent and timely way.

Ensure consistency of approach across the Trust so that employees have a full, fair and impartial hearing and appropriate action is taken.

Provide balanced and pragmatic advice and guidance, taking into account clinical and operational issues concerning patient safety and cost.

Be responsible for, and take proactive ownership of, assigned cases ensuring the Employee Relations Specialist is regularly updated about progress.

Person Specification

Experience

Essential

  • oRelevant HR and ER experience including supporting managers in dealing with cases such as attendance, grievance, conduct and capability
  • oAble to contribute immediately to the work of the ER team and to establish professional credibility through coaching, influencing, problem solving and challenging positively
  • oLevel 5/7 CIPD qualified (or able to demonstrate equivalent experience and willing to undertake the qualification)

Desirable

  • oExperience of working in the NHS or another large unionised organisation is desirable

Qualifications

Essential

  • oLevel 5/7 CIPD qualified (or able to demonstrate equivalent experience and willing to undertake the qualification)

Experience

Essential

  • oExperience of working in the NHS or another large unionised organisation is desirable
Person Specification

Experience

Essential

  • oRelevant HR and ER experience including supporting managers in dealing with cases such as attendance, grievance, conduct and capability
  • oAble to contribute immediately to the work of the ER team and to establish professional credibility through coaching, influencing, problem solving and challenging positively
  • oLevel 5/7 CIPD qualified (or able to demonstrate equivalent experience and willing to undertake the qualification)

Desirable

  • oExperience of working in the NHS or another large unionised organisation is desirable

Qualifications

Essential

  • oLevel 5/7 CIPD qualified (or able to demonstrate equivalent experience and willing to undertake the qualification)

Experience

Essential

  • oExperience of working in the NHS or another large unionised organisation is desirable

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

St George's University Hospitals NHS Foundation Trust

Address

St Georges Hospital

Blackshaw Road

Tooting

SW17 0QT


Employer's website

https://www.stgeorges.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

St George's University Hospitals NHS Foundation Trust

Address

St Georges Hospital

Blackshaw Road

Tooting

SW17 0QT


Employer's website

https://www.stgeorges.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Senior ER Manager

Rachel Austria

rachel.austria2@nhs.net

07796402210

Details

Date posted

27 January 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£46,419 to £55,046 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

200-7657439-DE-CA

Job locations

St Georges Hospital

Blackshaw Road

Tooting

SW17 0QT


Supporting documents

Privacy notice

St George's University Hospitals NHS Foundation Trust's privacy notice (opens in a new tab)