Job summary
The role will primarily entail the day-to-day running of Gynaecology Services. There is a strong emphasis upon 'owning' your services and therefore managing all dimensions of the service that fall within your portfolio, including the budget, CIP delivery, RTT, performance against activity plan, theatres, ED, flow in and out of the hospital, outpatients, clinical rotas, governance, and soon.
Main duties of the job
The Service Manager will work with a variety of stakeholders, such as the Deputy General Manager, the admin' team, the Matron, ward managers, care group lead, medical staff, sonographers, and nurses within the care group to plan and develop the service. This work will draw upon a variety of auxiliary services in the Trust, as well as co-dependent specialties. Forinstance, regular contact and collaborative working will need to take place between Gynaecology, Human Resources, Finance, Procurement, Estates, Risk, Complaints, Maternity Services, Radiology, Theatres and so on to deliver the services we are contracted to provide, to the standard we should be providing them
About us
St George's, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey.Our sites include St George's Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).
After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.
At gesh we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.
Job description
Job responsibilities
Please see full job description and person specification for detailed description of roles and responsibilities.
Job description
Job responsibilities
Please see full job description and person specification for detailed description of roles and responsibilities.
Person Specification
Qualifications and Training
Essential
- Degree level or equivalent qualification/equivalent level of experience
- Evidence of continuous professional development within the NHS.
Desirable
- Recognised management qualification
Experience
Essential
- Experience in an operational/patient care management post within an NHS acute setting.
- Evidence of successful operational leadership and effective involvement in change management
Desirable
- Evidence of innovation and achievement in management practice.
- Evidence of successful involvement in production of clear business cases.
Personal Qualities
Essential
- Has self-confidence and uses this to lead, involve and challenge others as appropriate.
- Makes sustained effort in making a difference to how services are planned and delivered, overcoming obstacles and setbacks.
- Delegates appropriately, setting clear and achievable targets and monitoring against required outcomes.
- Develops constructive relationships and networks within the organisation and outside.
- Able to use a range of management styles as appropriate
- Assumes an enterprising, industrious approach to delivering in challenged conditions.
- A self-starter and consequently able to work with autonomy.
- Able to work flexibly in changeable conditions
- A completer-finisher (ensures that they see actions through to the end)
Knowledge
Essential
- Awareness and understanding of national policy concerning patient care and developments within the NHS including current developments concerning national plans.
- IT and computer literacy.
- Awareness of the RTT & Cancer access targets and policies
Desirable
Other
Essential
- High level of verbal and written communication skills, including ability in report writing and responding to complaints.
- Understands and is able to use informal persuasion and provision of information, to influence others
- Promotes the building of effective teams and collaboration between teams.
- Builds and maintains sound relationships within teams and with colleagues in other areas including corporate departments.
- Supports teams to continually review services and seek improvements.
Person Specification
Qualifications and Training
Essential
- Degree level or equivalent qualification/equivalent level of experience
- Evidence of continuous professional development within the NHS.
Desirable
- Recognised management qualification
Experience
Essential
- Experience in an operational/patient care management post within an NHS acute setting.
- Evidence of successful operational leadership and effective involvement in change management
Desirable
- Evidence of innovation and achievement in management practice.
- Evidence of successful involvement in production of clear business cases.
Personal Qualities
Essential
- Has self-confidence and uses this to lead, involve and challenge others as appropriate.
- Makes sustained effort in making a difference to how services are planned and delivered, overcoming obstacles and setbacks.
- Delegates appropriately, setting clear and achievable targets and monitoring against required outcomes.
- Develops constructive relationships and networks within the organisation and outside.
- Able to use a range of management styles as appropriate
- Assumes an enterprising, industrious approach to delivering in challenged conditions.
- A self-starter and consequently able to work with autonomy.
- Able to work flexibly in changeable conditions
- A completer-finisher (ensures that they see actions through to the end)
Knowledge
Essential
- Awareness and understanding of national policy concerning patient care and developments within the NHS including current developments concerning national plans.
- IT and computer literacy.
- Awareness of the RTT & Cancer access targets and policies
Desirable
Other
Essential
- High level of verbal and written communication skills, including ability in report writing and responding to complaints.
- Understands and is able to use informal persuasion and provision of information, to influence others
- Promotes the building of effective teams and collaboration between teams.
- Builds and maintains sound relationships within teams and with colleagues in other areas including corporate departments.
- Supports teams to continually review services and seek improvements.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
