St George's University Hospitals NHS Foundation Trust

Respiratory SWL Diagnostic Coordinator

The closing date is 06 November 2025

Job summary

We are looking for an individual with the necessary skills to provide a high standard of administration to these busy, high-profile departments. If you enjoy working as part of a team and have a flexible approach and professional attitude then we would like to hear from you.Please note that this vacancy will close once a certain number of applications are received, therefore you are encouraged to apply early.

The purpose of this role is to manage the diagnostic referrals and scheduling / bookings of endobronchial ultrasounds (EBUS) from South-West London trusts and cross covering for Navigational Optimal Lung Cancer; A strong background in cancer diagnosis is necessary.

Main duties of the job

The post holder will be responsible for obtaining and checking the quality of referrals ensuring that all relevant information is present before clinical triage takes place. They will also work closely with clinical teams to ensure prompt triage and the scheduling of the bookings take place. This role has been specially designed to support the endobronchial booking service via South-West London trusts. This the role will evolve over time so will require flexibility. The role will include admin and secretarial duties, as well as scheduling of procedures and outpatients' appointments and day cases admissions.The post holder will be required to work across a range of IT systems to coordinate the booking of patient appointments. The post holder will manage a patient tracking list, and must maintain oversight over all patient waiting times, to ensure compliance with diagnostic breach targets. Previous experience within an NHS administrative role will be beneficial as will a working knowledge of the Cerner Millennium system.

About us

With nearly 9,000 dedicated staff caring for patients around the clock, St George's Hospital is the largest healthcare provider in southwest London.

The main site, St George's Hospital in Tooting - one of the country's principal teaching hospitals - is shared with St George's, University of London, which trains medical students and carries out advanced medical research. St George's Hospital also hosts the St George's, University of London and Kingston University Faculty of Health and Social Care Sciences, which is responsible for training a wide range of healthcare professionals from across the region.

As well as acute hospital services, St Georges Hospital provides a wide variety of specialist care and a full range of community services to patients of all ages following integration with Community Services Wandsworth in 2010.

St George's University Hospitals NHS Foundation Trust serves a population of 1.3 million across south west London. A large number of services, such as cardiothoracic medicine and surgery, neurosciences and renal transplantation, also cover significant populations from Surrey and Sussex, totalling around 3.5 million people.

The trust also provides care for patients from a larger catchment area in southeast England, for specialties such as complex pelvic trauma. Other services treat patients from all over the country, such as family HIV care and bone marrow transplantation for non-cancer diseases.

Details

Date posted

24 October 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£33,094 to £36,195 a year Including Inner london HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

200-NN-7429692-CA-A

Job locations

St Georges Hospital

Blackshaw Road

Tooting

SW17 0QT


Job description

Job responsibilities

Please see attached the job description for more details on the main responsibilities for this role.

Job description

Job responsibilities

Please see attached the job description for more details on the main responsibilities for this role.

Person Specification

Qualifications and Training

Essential

  • Educated to an A level or higher standard
  • Good general Education with English and Maths to GCSE standard or equivalent
  • Educated minimum Diploma/NVQ 4
  • Computer literate in Microsoft Office
  • Evidence of on-going professional development/attending courses

Desirable

  • NHS relevant experience
  • Willingness to undertake learning & development courses
  • Recognised communication skills training course or willingness to undertake

Knowledge

Essential

  • Awareness of patient care within the wider context of the Trust
  • Experience of multiprofessional working
  • Experience to demonstrate an intermediate level of knowledge to deal with nonroutine issues
  • Experience in the use of data management

Desirable

  • Experience in coordinating a patient appointment and pathway
  • Knowledge of the TWR, urgent and routine pathways

Experience

Essential

  • Previous experience in a patient/customer facing role
  • Excellent customer care
  • Dealing with people of a variety of professional backgrounds and abilities
  • A strong background in cancer diagnosis

Skills

Essential

  • Ability to work autonomously and use own initiative
  • Able to manage and develop a variety of o tracking lists to monitor patients and their treatment pathways
  • Be able to talk and interact with patients and staff in an appropriate and professional manner
  • Understanding of Cancer Pathways

Desirable

  • Ability to use a range of NHS computer and information systems

Other

Essential

  • Common sense in knowing when to brief line managers and escalate issues
  • A strong sense of personal and team accountability coupled to a clear understanding of the boundaries around delegated authority

Desirable

  • Knowledge of the culture, processes and systems used by St George's Hospital
Person Specification

Qualifications and Training

Essential

  • Educated to an A level or higher standard
  • Good general Education with English and Maths to GCSE standard or equivalent
  • Educated minimum Diploma/NVQ 4
  • Computer literate in Microsoft Office
  • Evidence of on-going professional development/attending courses

Desirable

  • NHS relevant experience
  • Willingness to undertake learning & development courses
  • Recognised communication skills training course or willingness to undertake

Knowledge

Essential

  • Awareness of patient care within the wider context of the Trust
  • Experience of multiprofessional working
  • Experience to demonstrate an intermediate level of knowledge to deal with nonroutine issues
  • Experience in the use of data management

Desirable

  • Experience in coordinating a patient appointment and pathway
  • Knowledge of the TWR, urgent and routine pathways

Experience

Essential

  • Previous experience in a patient/customer facing role
  • Excellent customer care
  • Dealing with people of a variety of professional backgrounds and abilities
  • A strong background in cancer diagnosis

Skills

Essential

  • Ability to work autonomously and use own initiative
  • Able to manage and develop a variety of o tracking lists to monitor patients and their treatment pathways
  • Be able to talk and interact with patients and staff in an appropriate and professional manner
  • Understanding of Cancer Pathways

Desirable

  • Ability to use a range of NHS computer and information systems

Other

Essential

  • Common sense in knowing when to brief line managers and escalate issues
  • A strong sense of personal and team accountability coupled to a clear understanding of the boundaries around delegated authority

Desirable

  • Knowledge of the culture, processes and systems used by St George's Hospital

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St George's University Hospitals NHS Foundation Trust

Address

St Georges Hospital

Blackshaw Road

Tooting

SW17 0QT


Employer's website

https://www.stgeorges.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

St George's University Hospitals NHS Foundation Trust

Address

St Georges Hospital

Blackshaw Road

Tooting

SW17 0QT


Employer's website

https://www.stgeorges.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Lung Cancer Assistant Service Manager

Bibi Chota

bibi.chota@stgeorges.nhs.uk

02082666320

Details

Date posted

24 October 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£33,094 to £36,195 a year Including Inner london HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

200-NN-7429692-CA-A

Job locations

St Georges Hospital

Blackshaw Road

Tooting

SW17 0QT


Supporting documents

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