Clinic Delivery Team Leader

Job summary

We are looking to recruit an enthusiastic, friendly, highly-driven and able to work well under pressure member of staff to our Clinic Delivery Team. You should be hard working and dedicated to providing the best service possible for our patients.

You will work as part of the Outpatient Services team having a responsibility for improving and modernising outpatient services. You will lead a dedicated team of Clinic Delivery Co-Ordinators, working in the Outpatient department, who are responsible for clinic preparation and reception duties. With this team, you will be expected to deliver high quality administrative support to outpatient clinics under your remit.

Monday - Friday rota between 08.00 - 18.00 (37.5 per week)

Main duties of the job

• Supporting the Outpatient Service Manager and Assistant Service Manager with operational, administrative, modernisation and business issues.
• Line management responsibility for designated Delivery Co-Ordinators and to work closely with other Outpatient staff to ensure cross cover and support.
• To be high profile and visible, co-ordinating the smooth running of the clinics, supporting the front-line staff and ensuring a patient-focused delivery.
• To assist in the development of the Outpatient Clinic Services in conjunction with other team members.
• To assist in achieving all Outpatient related targets and objective

About us

St George's University Hospitals NHS Foundation Trust provide services from two main hospitals, St George's Hospital and Queen Mary's Hospital, and two health centres, St Johns Therapy Centre, and The Nelson Centre.With over 9,000 dedicated staff caring for patients around the clock, we are the largest healthcare provider in southwest London.

Our main site, St George's Hospital in Tooting - one of the country's principal teaching hospitals - is shared with St George's, University of London, which trains medical students and carries out advanced medical research. St George's Hospital also hosts the St George's, University of London and Kingston University Faculty of Health and Social Care Sciences, which is responsible for training a wide range of healthcare professionals from across the region.