Cancer Genetics Patient Pathway Co-ordinator

Job description

Job responsibilities

The post holder will be part of a multi-disciplinary team and will be expected to assist with various administrative tasks in the department. You will work closely with various referrers, developing and providing collaborative multidisciplinary services to best support our patients.

This post requires an individual with a strong administrative background in healthcare and service development. Experience working across primary and secondary care services or clinical genetics would be welcome.

You will need to have experience in the proactive management of patient pathways from referral to discharge, ensuring that the entire process runs smoothly.

This is an interesting and varied role and would suit someone who enjoys working in a fast-paced and sometimes challenging environment who can prioritise their workload, form good working relationships with a variety of clinical and non-clinical staff, as well as being a point of contact for patients.

You will need good organisational and time management skills and possess the ability to use your own initiative. You should calm, confident, able to communicate effectively and be able to prioritise your workload.

Candidates must have a good level of education, comprehensive knowledge of Microsoft Office and be enthusiastic, efficient, and motivated.

We value our diverse workforce and consider all applicants on the grounds of their ability to do the job.

Please note that this vacancy may close before the current listed closing date if enough suitable applications are received.

Person Specification

Education / Qualifications

Essential

• Minimum of 5 G.C.S.E. grade C in English and Maths or equivalent.
• Educated to A level or equivalent standard

Desirable

• Degree educated
• Evidence of on-going continuous personal development (CPD) and training

Knowledge / Ability

Essential

• Experience of using full range of IT systems and patient data systems (including advanced understanding of MS Office packages).
• Understanding of 18 weeks targets
• Experience of prioritising own workload in a highly pressurised working environment.
• Ability to initiate and co-ordinate change to own working practices whilst contributing to service improvements.
• bility to handle patient data and information in a confidential manner. Knowledge of the data protection and the freedom of information act

Desirable

• Ability to deal with anxious patients and / or their carers
• Experience of working in an NHS environment
• Evidence of excellent office management and organisational skills
• Experience of dealing with users and a proven record of working within a customer support role.

Personal Qualities

Essential

• Ability to build strong relationships with colleagues at all levels making a positive contribution to effective multidisciplinary team working.
• Excellent interpersonal skills with the ability to communicate effectively with people at all levels.
• Understands importance of maintaining confidentiality.
• Ability to plan, prioritise and delegate workload whilst having flexible approach to shift patterns
• Ability to use own judgement to resolve problems and queries competently, including those of a sensitive and confidential nature.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St George's University Hospitals NHS Foundation Trust

Address

St Georges University Hospitals NHS Foundation Trust

Blackshaw Road

London

SW17 0QT

Employer's website

https://www.stgeorges.nhs.uk/ (Opens in a new tab)