Job summary
The Macmillan Skin Cancer Support Worker will work alongside the Skin Cancer Clinical Nurse Specialists in supporting patients during all stages of skin cancer from diagnosis, treatment and beyond.
To support patients within the inpatient and outpatient setting.
To perform holistic needs assessments for the less complex cancer patients.
To provide assistance with the day to day running of the Macmillan Cancer Centre.
Main duties of the job
This is an exciting opportunity for an individual with support worker, HCA or administrative background within a cancer setting to join our well-established Skin cancer team at St Georges.
We are looking for a dedicated and passionate individual who will help to support patients on their Skin cancer pathway.
This post requires an individual who is confident in working autonomously but also works well in a team. You are expected to work across sites- (St Georges Hospital and Nelson Health Centre).
If you are reliable, hardworking, flexible, self-motivated and can demonstrate excellent communication skills, then this position could well be for you. If you think you can bring your own dynamic perspective to this role, please apply.
About us
Trust Vision & Values:The post holder is expected to have a clear understanding of how this post contributes to the achievement of the trust vision of:
A thriving Foundation Trust at the heart of an integrated healthcare system. One that delivers improved patient care at a community, hospital and specialist setting, supported by a unique and nationally recognized programme of research, education and employee engagement.
We expect all our staff to share the values that are important to the Trust, being Excellent, Kind, Responsible & Respectful, and behave in a way that reflects these
Job description
Job responsibilities
The Macmillan Skin Cancer Support Worker will support individuals in navigating the complex health and social care system before, during and following the completion of cancer treatment. The post holder will coordinate care by providing a single point of access, including rapid re-entry into the system for those identified as having urgent or specialist needs, and coordinate care, education, and support for people with non-complex care needs.
Job description
Job responsibilities
The Macmillan Skin Cancer Support Worker will support individuals in navigating the complex health and social care system before, during and following the completion of cancer treatment. The post holder will coordinate care by providing a single point of access, including rapid re-entry into the system for those identified as having urgent or specialist needs, and coordinate care, education, and support for people with non-complex care needs.
Person Specification
Flexibility
Essential
- Proven experience as an HCA/administrative role involved in direct patient care within a healthcare environment at AFC band 3 or equivalent experience.
- Excellent organisational skills IT skills Able to use own initiative Ability to communicate both verbally and non- verbally on a daily basis with people at all levels Good observation skills Practical problem-solving skills
- Customer relations, customer care, cultural issues. Understanding of person centred care
- Motivated, and demonstrates enthusiasm for the position. Ability to work without direct supervision and to act on own initiative. Personal Capabilities Calm and objective Acts in a mature manner Recognises own limitations
- GCSE English language and Mathematics (grades A- C) or equivalent NVQ level 2/3 certificate or equivalent
- Experience of dealing with the public in person and on the phone Experience in the use of data management Good standard of written and spoken English Experience of teaching/coaching patients
- Ability to work within a team Ability to motivate self and others Flexible attitude to working Ability to show empathy and understand the difficulties faced by people affected by cancer
- Ability to prioritise own workload Ability to ask sensitively about information needs Ability to retrieve information from a wide range of sources and in different formats.
Desirable
- Understanding of the health and social care environment Experience of working with cancer patients and their families
- understanding of cancer and its treatments
- Flexibility in duties
Skills
Essential
- Excellent organisational skills IT skills
- Ability to communicate both verbally and nonverbally on a daily basis with people at all levels Good observation skills
Person Specification
Flexibility
Essential
- Proven experience as an HCA/administrative role involved in direct patient care within a healthcare environment at AFC band 3 or equivalent experience.
- Excellent organisational skills IT skills Able to use own initiative Ability to communicate both verbally and non- verbally on a daily basis with people at all levels Good observation skills Practical problem-solving skills
- Customer relations, customer care, cultural issues. Understanding of person centred care
- Motivated, and demonstrates enthusiasm for the position. Ability to work without direct supervision and to act on own initiative. Personal Capabilities Calm and objective Acts in a mature manner Recognises own limitations
- GCSE English language and Mathematics (grades A- C) or equivalent NVQ level 2/3 certificate or equivalent
- Experience of dealing with the public in person and on the phone Experience in the use of data management Good standard of written and spoken English Experience of teaching/coaching patients
- Ability to work within a team Ability to motivate self and others Flexible attitude to working Ability to show empathy and understand the difficulties faced by people affected by cancer
- Ability to prioritise own workload Ability to ask sensitively about information needs Ability to retrieve information from a wide range of sources and in different formats.
Desirable
- Understanding of the health and social care environment Experience of working with cancer patients and their families
- understanding of cancer and its treatments
- Flexibility in duties
Skills
Essential
- Excellent organisational skills IT skills
- Ability to communicate both verbally and nonverbally on a daily basis with people at all levels Good observation skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
