St George's University Hospitals NHS Foundation Trust

PICU Ward Clerk

Information:

This job is now closed

Job summary

Do you have experience in a healthcare environment? Are you computer literate with a knowledge ofhospital IT systems? Then our ward clerkopportunity may be what you are looking for.

We are looking for someone to join us on the Paediatric Intensive Care Unit. We care for all children up to the age of 18 years old.

You will be responsible for providing effective and efficient clerical support to patients, visitors and nursing staff.

We are looking for someone who is friendly, organised and pays attention to detail. You need to have good organisational, communication and computer skills and the ability to work autonomously and as part of a friendly multidisciplinary team. You will need to be self-motivated, adaptable and flexible, have excellent customer care skills, be approachable and be committed to influence and contribute to improving patients' experience.

Previous experience of working with the public is required but training will be provided.

Main duties of the job

To act as the initial point of contact for patients, visitors and callers to the ward ensuring their needs are met promptly and politely.

To assist the ward staff in the smooth running of the ward by taking responsibility for the routine, administrative aspects of the ward organisation.

About us

With nearly9,000 dedicated staff caring for patients around the clock, they are the largest healthcare provider in southwest London.Their main site, St George's Hospital in Tooting - one of the country's principal teaching hospitals - is shared with St George's, University of London, which trains medical students and carries out advanced medical research. St George's Hospital also hosts the City St George's, University of London which is responsible for training a wide range of healthcare professionals from across the region.As well as acute hospital services, they provide a wide variety of specialist care and a full range of community services to patients of all ages following integration with Community Services Wandsworth in 2010.St George's University Hospitals NHS Foundation Trust serves a population of 1.3 million across southwest London. A large number of services, such as cardiothoracic medicine and surgery, neurosciences and renal transplantation, also cover significant populations from Surrey and Sussex, totalling around 3.5 million people.The trust also provides care for patients from a larger catchment area in southeast England, for specialties such as complex pelvic trauma. Other services treat patients from all over the country, such as family HIV care and bone marrow transplantation for non-cancer diseases. The trust also provides a nationwide state-of-the-art endoscopy training centre.

Details

Date posted

07 May 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£29,583 a year pa pro-rata incl HCAS (inner)

Contract

Secondment

Working pattern

Full-time

Reference number

200-NN-7163916-A&C -Z

Job locations

St Georges Hospital

Blackshaw Road

London

SW17 0QT


Job description

Job responsibilities

IMPORTANT PLEASE READIf applying for this post, in your Supporting Statement please highlight the following. This is required to be able to shortlist you for thisopportunity.1) Outline the experience you have had relevant to this post.2) Why you have applied for this position.3) What skills and assets you will bring to this role

**Please see the attached supporting job description and person specification document, which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification**

Job description

Job responsibilities

IMPORTANT PLEASE READIf applying for this post, in your Supporting Statement please highlight the following. This is required to be able to shortlist you for thisopportunity.1) Outline the experience you have had relevant to this post.2) Why you have applied for this position.3) What skills and assets you will bring to this role

**Please see the attached supporting job description and person specification document, which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification**

Person Specification

Experience

Essential

  • Ability to cope with a stressful environment.
  • Ability to organise and prioritise own workload and work to deadlines.
  • Display efficient office management skills word processing skills / computer literate with various in house booking systems following training

Desirable

  • Ability to initiate ideas in the ward environment

Qualifications

Essential

  • Relevant work experience in a healthcare environment
  • Previous work experience of working in a hospital environment.
  • Approachable, supportive environment and caring nature.

Desirable

  • Previous healthcare experience.
  • Experience using a patient administration system e.g. ICLIP etc.
Person Specification

Experience

Essential

  • Ability to cope with a stressful environment.
  • Ability to organise and prioritise own workload and work to deadlines.
  • Display efficient office management skills word processing skills / computer literate with various in house booking systems following training

Desirable

  • Ability to initiate ideas in the ward environment

Qualifications

Essential

  • Relevant work experience in a healthcare environment
  • Previous work experience of working in a hospital environment.
  • Approachable, supportive environment and caring nature.

Desirable

  • Previous healthcare experience.
  • Experience using a patient administration system e.g. ICLIP etc.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St George's University Hospitals NHS Foundation Trust

Address

St Georges Hospital

Blackshaw Road

London

SW17 0QT


Employer's website

https://www.stgeorges.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

St George's University Hospitals NHS Foundation Trust

Address

St Georges Hospital

Blackshaw Road

London

SW17 0QT


Employer's website

https://www.stgeorges.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Sister

Christina Squires

christina.squires@stgeorges.nhs.uk

02087521932

Details

Date posted

07 May 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£29,583 a year pa pro-rata incl HCAS (inner)

Contract

Secondment

Working pattern

Full-time

Reference number

200-NN-7163916-A&C -Z

Job locations

St Georges Hospital

Blackshaw Road

London

SW17 0QT


Supporting documents

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