Ward Clerk

Job summary

We are looking for a highly motivated, well organised, enthusiastic individual to work flexibly as the Ward receptionist on Gwynne Holford Ward at the Queen Mary's Hospital Site. The ward is a busy 36 bedded Amputee and Neuro- rehabilitation unit. The post is required to work flexibly to cover a seven-day service for the ward and within the neuroscience directorate.

You will be responsible for providing comprehensive and confidential clerical activities to meet the needs of the ward, in accordance with departmental and Trust policies and procedures.

You will need to be flexible with your work pattern to cover annual leave and sickness so that the service can continue to run efficiently.

We are primarily looking for people with excellent customer care skills, enthusiasm, a flexible approach and a professional attitude.

You will be expected to have excellent communication and organisational skills and the ability to work autonomously and as part of a team

Main duties of the job

You will be responsible for providing comprehensive and confidential clerical activities to meet the needs of the ward, in accordance with departmental and Trust policies and procedures.

You will need to be flexible with your work pattern to cover annual leave and sickness so that the service can continue to run efficiently.

We are primarily looking for people with excellent customer care skills, enthusiasm, a flexible approach and a professional attitude.

You will be expected to have excellent communication and organisational skills and the ability to work autonomously and as part of a team.

Key Aspects of the Role

• To provide effective and efficient clerical and administrative service to patients, visitors and nursing staff
• To meet and greet patients and visitors
• Multi-professional team working and quality improvement Requirements

• Previous experience of working with the public
• Excellent communication skills
• Adaptable and flexible approach We Can Offer

• Training and development opportunities
• The opportunity to be part of an excellent multidisciplinary team dedicated to improving patient care
• Family friendly policies

About us

With nearly 9,000 dedicated staff caring for patients around the clock, St Georges is the largest healthcare provider in southwest London.

The main site, St George's Hospital in Tooting - one of the country's principal teaching hospitals - is shared with St George's, University of London, which trains medical students and carries out advanced medical research. St George's Hospital also hosts the St George's, University of London and Kingston University Faculty of Health and Social Care Sciences, which is responsible for training a wide range of healthcare professionals from across the region.

As well as acute hospital services, we provide a wide variety of specialist care and a full range of community services to patients of all ages following integration with Community Services Wandsworth in 2010.

St George's University Hospitals NHS Foundation Trust serves a population of 1.3 million across southwest London. A large number of services, such as cardiothoracic medicine and surgery, neurosciences and renal transplantation, also cover significant populations from Surrey and Sussex, totalling around 3.5 million people.

The trust also provides care for patients from a larger catchment area in southeast England, for specialties such as complex pelvic trauma. Other services treat patients from all over the country, such as family HIV care and bone marrow transplantation for non-cancer diseases. The trust also provides a nationwide state-of-the-art endoscopy training centre.