Job summary
Do you have an interest in education and training? Are you a quick learner who enjoys multitasking? Do you enjoy working front of house in a busy reception environment with lots of interaction with service users, both on the telephone, in email and in person?
An opportunity exists to join our training administrative team with responsibility for nurse training activities. You will have a key front of house role in co-ordinating specialist training events, preparing course materials and training rooms and welcoming visitors and training course participants to our Education Centre.
You will need to have had previous administrative experience, ideally within the NHS, and have a good level of IT literacy. You will also need to demonstrate that you are able to work as part of a team and can prioritise conflicting demands in a busy environment. You may need to be able work flexible hours to meet the needs of the educational activities that the centre offers.
If you have excellent organisational skills and attention to detail combined with word processing and accurate data entry skills, the ability to maintain excellent standards of customer care whilst working in a busy environment then we would like to hear from you.
Main duties of the job
The postholder will be responsible for all administrative tasks relating to nursing and HCSW inductions, training and upskilling programmes. This involves loading course information onto the electronic booking system, monitoring uptake, confirming pre-course learning and joining instructions and recording attendance. Additionally, many nurse clinical skills involve practical exercises. The postholder will be responsible for setting up training rooms with tables and chairs in the layout required as well as setting up clinical skills stations for practical exercises. Training equipment for practical exercises will require cleaning and maintenance as well as ensuring sufficient supplies are available for each course.
About us
St George's University Hospitals NHS Foundation Trust is a major acute Trust serving a population (including tertiary referrals) in excess of 1million. St George's is a teaching hospital co-located with a medical school.
In 2021, St George's entered into a new Group model with Epsom and St Helier (ESTH) Hospitals in Southwest London. This new entity is known as the St George's, Epsom and St Helier (GESH) University Hospitals and Healthcare Group.
The postholder is expected to have a clear understanding of how this post contributes to the achievement of the St George's trust strategy of: Delivering Outstanding Care, Every Time.
Our strategy is founded on four key priorities; providing strong foundations, delivering excellent local services, closer collaboration and offering leading specialist healthcare.
We expect all our staff to share the values that are important to the Trust, being Excellent, Kind, Responsible & Respectful, and behave in a way that reflects these.
Job description
Job responsibilities
Full details of the post's roles and responsibilities are set out in the job description and person specification attached.
****Please note advert will close early if sufficient applications are received****
Job description
Job responsibilities
Full details of the post's roles and responsibilities are set out in the job description and person specification attached.
****Please note advert will close early if sufficient applications are received****
Person Specification
Qualifications and Training
Essential
- Demonstrable high standard of numeracy and literacy
- NVQ/QCF Business Administration or Customer Service or other relevant qualifications and experience
Desirable
Skills
Essential
- Using computer packages; Microsoft Word, Excel and PowerPoint, Data entry, Spreadsheets
- Ability to set up electronic training equipment e.g.: computer/laptop and data projectors
- Ability to set up hybrid and virtual training software e.g.: MS Teams
- Ability to communicate effectively both verbally and in writing to people at all levels, including composing correspondence
- Highly effective interpersonal and customer care skills
- Ability to prioritise and organise own workload and work to deadlines
- Ability to enter data accurately both using manual and computerised records
Desirable
- Using electronic learning management systems for record keeping
- Understanding of set up of clinical stations / simulation settings
- Understanding of learning environment and different styles of layout for training areas
Knowledge
Essential
- Understanding of equality of opportunity and diversity
- Understanding of training environment and different training set up (e.g.: theory versus practical)
Desirable
- Knowledge of low fidelity simulation training equipment and maintenance thereof
Other Skills
Essential
- Behaves in a professional manner and demonstrates the trust's values
- Works collaboratively with all members of the team
- Self motivated to develop personal and professional knowledge
Person Specification
Qualifications and Training
Essential
- Demonstrable high standard of numeracy and literacy
- NVQ/QCF Business Administration or Customer Service or other relevant qualifications and experience
Desirable
Skills
Essential
- Using computer packages; Microsoft Word, Excel and PowerPoint, Data entry, Spreadsheets
- Ability to set up electronic training equipment e.g.: computer/laptop and data projectors
- Ability to set up hybrid and virtual training software e.g.: MS Teams
- Ability to communicate effectively both verbally and in writing to people at all levels, including composing correspondence
- Highly effective interpersonal and customer care skills
- Ability to prioritise and organise own workload and work to deadlines
- Ability to enter data accurately both using manual and computerised records
Desirable
- Using electronic learning management systems for record keeping
- Understanding of set up of clinical stations / simulation settings
- Understanding of learning environment and different styles of layout for training areas
Knowledge
Essential
- Understanding of equality of opportunity and diversity
- Understanding of training environment and different training set up (e.g.: theory versus practical)
Desirable
- Knowledge of low fidelity simulation training equipment and maintenance thereof
Other Skills
Essential
- Behaves in a professional manner and demonstrates the trust's values
- Works collaboratively with all members of the team
- Self motivated to develop personal and professional knowledge
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
