Clinic Coordinator Endoscopy

St George's Healthcare NHS Foundation Trust

Information:

This job is now closed

Job summary

An exciting opportunity has arisen for one hardworking individual to join the Specialist Medicine directorate as a Clinic Coordinator's for the Endoscopy and Day Case procedure unit. This role is split across Queen Mary's Hospital, Roehampton (Monday and Friday) and the Nelson Health Centre (Tuesday and Thursday). This role is 37.5 hours across 4 longer working dyas.The post holder will be responsible for the collection, creation and preparation of clinical notes for all patients seen in the endoscopy and day case units. They will also cover reception duties and other administrative tasks in the admin team. These roles are also patient facing and therefore we are looking for polite, hardworking and proactive individuals.

Main duties of the job

The Clinic Co-ordinator role is essential to ensure the smooth running of the Endoscopy service. The post-holder will work as part of the multi-disciplinary team and have responsibility for providing a high quality administrative and clerical service to the Endoscopy team. The collection and preparation of Endoscopy procedures ensuring notes are collected and in place prior to the patient's procedure.

Receptions duties, patient facing meet and great working closely with the nursing team to ensure patient is seen effectively in a timely fashion. Ensuring all patients are checked in and out in a timely manner and cashing up for the service is up to date. Book patient transport and interpreters to ensure patient is accommodated for their needs. To collect audits as required and any other administration duties relating to Outpatient servicedelivery.

About us

With nearly9,000 dedicated staff caring for patients around the clock, they are the largest healthcare provider in southwest London.Their main site, St George's Hospital in Tooting - one of the country's principal teaching hospitals - is shared with St George's, University of London, which trains medical students and carries out advanced medical research. St George's Hospital also hosts the St George's, University of London and Kingston University Faculty of Health and Social Care Sciences, which is responsible for training a wide range of healthcare professionals from across the region.As well as acute hospital services, they provide a wide variety of specialist care and a full range of community services to patients of all ages following integration with Community Services Wandsworth in 2010.St George's University Hospitals NHS Foundation Trust serves a population of 1.3 million across southwest London. A large number of services, such as cardiothoracic medicine and surgery, neurosciences and renal transplantation, also cover significant populations from Surrey and Sussex, totalling around 3.5 million people.The trust also provides care for patients from a larger catchment area in southeast England, for specialties such as complex pelvic trauma. Other services treat patients from all over the country, such as family HIV care and bone marrow transplantation for non-cancer diseases. The trust also provides a nationwide state-of-the-art endoscopy training centre.

Date posted

29 February 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£27,515 a year per annum including Inner London HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

200-NN-6040236-A&C

Job locations

St. George's University Hospitals NHS Foundation Trust

Blackshaw Road

London

SW17 0QT


Job description

Job responsibilities

*****Please see the attached supporting document which contains more information about the role*****

Job description

Job responsibilities

*****Please see the attached supporting document which contains more information about the role*****

Person Specification

Other

Essential

  • Good time-management skills
  • Motivated and enthusiastic
  • Willing to commit to a permanent position at the trust.
  • Be willing and able to lift and transport paperwork and medical notes using a variety of methods

Experience

Essential

  • Customer care/reception experience
  • Experience of working with the public
  • Administration experience
  • Computer literate

Desirable

  • 2-3 years of NHS experience
  • Working within a pressurised environment / reception work
  • Knowledge of working with hospital GP PAS system

Qualifications

Essential

  • Good level of education

Desirable

  • Other appropriate qualifications or courses

Skills

Essential

  • Understanding of the principles of good customer care
  • Has good interpersonal skills
  • Is adaptable and flexible
  • Excellent verbal communication skills

Desirable

  • Able to communicate with tact and sensitivity where appropriate
Person Specification

Other

Essential

  • Good time-management skills
  • Motivated and enthusiastic
  • Willing to commit to a permanent position at the trust.
  • Be willing and able to lift and transport paperwork and medical notes using a variety of methods

Experience

Essential

  • Customer care/reception experience
  • Experience of working with the public
  • Administration experience
  • Computer literate

Desirable

  • 2-3 years of NHS experience
  • Working within a pressurised environment / reception work
  • Knowledge of working with hospital GP PAS system

Qualifications

Essential

  • Good level of education

Desirable

  • Other appropriate qualifications or courses

Skills

Essential

  • Understanding of the principles of good customer care
  • Has good interpersonal skills
  • Is adaptable and flexible
  • Excellent verbal communication skills

Desirable

  • Able to communicate with tact and sensitivity where appropriate

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St George's Healthcare NHS Foundation Trust

Address

St. George's University Hospitals NHS Foundation Trust

Blackshaw Road

London

SW17 0QT


Employer's website

https://www.stgeorges.nhs.uk/work-with-us/ (Opens in a new tab)

Employer details

Employer name

St George's Healthcare NHS Foundation Trust

Address

St. George's University Hospitals NHS Foundation Trust

Blackshaw Road

London

SW17 0QT


Employer's website

https://www.stgeorges.nhs.uk/work-with-us/ (Opens in a new tab)

For questions about the job, contact:

Service Manager Endoscopy

Michaela Petrik

Michaela.Petrik@stgeorges.nhs.uk

02087251501

Date posted

29 February 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£27,515 a year per annum including Inner London HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

200-NN-6040236-A&C

Job locations

St. George's University Hospitals NHS Foundation Trust

Blackshaw Road

London

SW17 0QT


Supporting documents

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