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St George's Healthcare NHS Foundation Trust

Ward Receptionist Caesar H

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This job is now closed

Job summary

Ward Receptionist- Band 2 Part time 15 hours week

We are looking for a highly motivated, well organised, enthusiastic individual to work as ward receptionist on our busy medical ward. You will be responsible for providing comprehensive and confidential clerical activities to meet the needs of the ward, in accordance with departmental and Trust policies and procedures and interfacing with members of the multi- disciplinary team.

You will be working 2 fixed days a week (Thursday and Friday, to be confirmed)

Main duties of the job

We are primarily looking for people with excellent customer care skills, enthusiasm, a flexible approach and a professional attitude.

You will be expected to have excellent communication and organisational skills and the ability to work autonomously and as part of a team.

Key Aspects of the Role

  • To provide effective and efficient clerical and administrative service to patients, visitors and nursing staff
  • To meet and greet patients and visitors
  • Multi-professional team working and quality improvement

About us

St George's Healthcare NHS Trust is situated in South West London and is one of the country's largest NHS Trusts, providing comprehensive healthcare and emergency services to a diverse local community. A major teaching hospital in the forefront of academic and nursing excellence, we offer a wide range of general and specialist services, providing an environment that is both challenging and rewarding.

We can offer:

  • Training and development opportunities
  • The opportunity to be part of an excellent multidisciplinary team dedicated to improving patient care

Details

Date posted

26 December 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£27,515 a year Per annum Pro Rata Including Inner london HACS

Contract

Permanent

Working pattern

Full-time

Reference number

200-5764295-BC-Z-A

Job locations

St Georges NHS Foundation Trust

Blackshaw Road

Tooting London

SW17 0QT


Job description

Job responsibilities

Responsible for: Providing effective and efficient clerical and administrative service to patients, visitors and nursing staff.

Key working relationships: Ward Sister, Staff nurses, Healthcare Assistants

Job Summary: To provide an effective reception, clerical and administrative service to patients, visitors and nursing staff in order to support the delivery of optimum patient care.

Requirements:

  • Previous experience of working with the public
  • Excellent communication skills
  • Adaptable and flexible approach

Please see job description and person specification for further details.

Job description

Job responsibilities

Responsible for: Providing effective and efficient clerical and administrative service to patients, visitors and nursing staff.

Key working relationships: Ward Sister, Staff nurses, Healthcare Assistants

Job Summary: To provide an effective reception, clerical and administrative service to patients, visitors and nursing staff in order to support the delivery of optimum patient care.

Requirements:

  • Previous experience of working with the public
  • Excellent communication skills
  • Adaptable and flexible approach

Please see job description and person specification for further details.

Person Specification

Skills/ Knowledge

Essential

  • Communicates well both verbally and in written English
  • Proficient in word processing and basic computer skills.
  • Able to organise and prioritise workload
  • Willingness to develop new skills

Desirable

  • Evidence of passing English examinations
  • Standard typing qualification
  • Experience of entering data

Qualifications

Essential

  • Educated to GCSE standard or equivalent
  • Previous experience of working with the public
  • Experience of working in a team

Desirable

  • Previous healthcare knowledge/ experience
  • Qualifications relating to customer care

General & personal

Essential

  • Sensitivity and thoughtful approach
  • Good interpersonal skills

Desirable

  • Able to work under pressure and to tight deadline
Person Specification

Skills/ Knowledge

Essential

  • Communicates well both verbally and in written English
  • Proficient in word processing and basic computer skills.
  • Able to organise and prioritise workload
  • Willingness to develop new skills

Desirable

  • Evidence of passing English examinations
  • Standard typing qualification
  • Experience of entering data

Qualifications

Essential

  • Educated to GCSE standard or equivalent
  • Previous experience of working with the public
  • Experience of working in a team

Desirable

  • Previous healthcare knowledge/ experience
  • Qualifications relating to customer care

General & personal

Essential

  • Sensitivity and thoughtful approach
  • Good interpersonal skills

Desirable

  • Able to work under pressure and to tight deadline

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St George's Healthcare NHS Foundation Trust

Address

St Georges NHS Foundation Trust

Blackshaw Road

Tooting London

SW17 0QT


Employer's website

https://www.stgeorges.nhs.uk/work-with-us/ (Opens in a new tab)

Employer details

Employer name

St George's Healthcare NHS Foundation Trust

Address

St Georges NHS Foundation Trust

Blackshaw Road

Tooting London

SW17 0QT


Employer's website

https://www.stgeorges.nhs.uk/work-with-us/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Ward Manager

Niamh Drea

Niamh.Drea@stgeorges.nhs.uk

02087252020

Details

Date posted

26 December 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£27,515 a year Per annum Pro Rata Including Inner london HACS

Contract

Permanent

Working pattern

Full-time

Reference number

200-5764295-BC-Z-A

Job locations

St Georges NHS Foundation Trust

Blackshaw Road

Tooting London

SW17 0QT


Supporting documents

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