Vitali clinic co-ordinator

Job summary

To manage to the Vitali clinic appointments and associated activity related to this to ensure the smooth running of the clinic and maximise the appointments available

• Greeting patients and coordinating the smooth running of the Vitali clinic
• Arranging appointments, preparing electronic medical records for clinics, arranging transport and interpreters for patients
• Working in a small team with flexibility and able to manage change and challenges

Main duties of the job

• Prioritise daily workload to ensure that all urgent matters are dealt with and liaise with the clinic manager to ensure that high level of clerical support is available
• Data protection needs to be adhered to at all times and patients records need to be kept up dated at each clinic visit.
• Creation of new electronic clinic notes for new primary patients
• Ensure all clinic notes case notes are available and ready for clinic
• Prompt answering of telephone enquires
• Ensure accuracy and timeliness of information at all times
• Use secure means to transfer electronic medical records to other prosthetic centres
• Preparation of medical records for clinics ensuring that the medical records meet requisite standards for clinic preparation within agreed timescales.
• Tracking of medical records to their correct location.
• Liaising with patients and staff.
• To be competent in the use of Rehapp and iclip and any new systems that may be introduced as appropriate
• To be responsible for ensuring that any cancellation of review clinic is done correctly and ensuring that all patients have been notified and reallocated another appointment date and time
• Develop, promote, facilitate and participate in the supervision of self and be professional at all times when dealing with the general public.
• Work closely with the rehabilitation and prosthetic reception teams and wider prosthetic rehabilitation teams

About us

St George's University Hospitals NHS Foundation Trust provide services from two main hospitals, St George's Hospital and Queen Mary's Hospital, and two health centres, St Johns Therapy Centre, and The Nelson Centre.With over 9,000 dedicated staff caring for patients around the clock, we are the largest healthcare provider in southwest London.

Our main site, St George's Hospital in Tooting - one of the country's principal teaching hospitals - is shared with St George's, University of London, which trains medical students and carries out advanced medical research. St George's Hospital also hosts the St George's, University of London and Kingston University Faculty of Health and Social Care Sciences, which is responsible for training a wide range of healthcare professionals from across the region.