Job summary
St George's University Hospital's NHS Foundation Trust is looking for a Band 4 Assistive Technology Technician/ Field Service Engineer to join the well established team based at Queen Mary's Hospital, Roehampton.
The Assistive Technology Service is responsible for the assessment, provision and maintenance of environmental control systems (ECS), and integrated computer access, which are installed in the homes of people with severe and complex disabilities to maximise personal independence and reduce dependence on their carer.The systems are individually prescribed and configured to suit the needs of the user, and enable that user to continue to live in their own home with significantly enhanced independence, security and quality of life.
The service is commissioned by NHS England and covers an extensive and diverse geographical area, which includes 5 London boroughs, Surrey and West Sussex.
Main duties of the job
The successful applicant will join the Assistive Technology Team spending time at Queen Mary's Hospital managing equipment, refurbishment and fault services as well as providing annual services/fault calls across a number of community locations/ clients homes within the commissioned area of South London, Surrey and West Sussex.
A car owner and driver is therefore essential for this post.
A highly motivated and organised individual is required to join this busy service.
About us
Trust Vision & Values:
The postholder is expected to have a clear understanding of how this post contributes to the achievement of the trust vision of:
A thriving Foundation Trust at the heart of an integrated healthcare system. One that delivers improved patient care at a community, hospital and specialist setting, supported by a unique and nationally recognised programme of research, education and employee engagement.
We expect all our staff to share the values that are important to the Trust, being Excellent, Kind, Responsible & Respectful, and behave in a way that reflects these.
St George's University Hospitals NHS Foundation Trust is committed to safeguarding children and vulnerable adults and expects that all staff will share in this commitment. The Trust is clear that all staff have a responsibility to be aware of children and adult safeguarding policies and procedures and that each member of staff, clinical and non-clinical, will attend child or adult safeguarding training that is provided at an appropriate level to suit their role. The Trust has the additional expectation that all staff will be able to identify concerns and know what action to take.
Job description
Job responsibilities
Main Duties/Key Results Areas:
AT Device setup
- Independently complete acceptance tests, commission and add equipment arriving in the department to relevant stock management systems, escalating any issues to more senior staff colleagues.
- To configure, according to specification, mechanical and electronic equipment in preparation for assessment or installation.
- To follow procedures to evaluate and compliance check that equipment performs to manufacturers specification.
- To test electronic devices, including those classified as medical devices, guided by appropriate directives and standards according to departmental policy.
- To prepare and issue written User/Safety guides for devices to be issued.
- To develop and maintain technical knowledge of specific electronic assistive technology equipment as required to acceptance test and configure it.
Equipment Management
- To carry out all tasks required related to equipment management, including: decontamination, refurbishing, condemning and safe disposal of failed/obsolete devices.
- To maintain appropriate equipment management records and other appropriate data.
- Refurbish equipment to place into stock. Including independently carrying out routine fault finding procedures and repairs.
- To work with fine tools, power tools and fixed workshop equipment as required.
- To perform, following training, electrical safety testing of all relevant equipment in the department and annual servicing within clients homes
- To be aware of and comply with appropriate Medical Devices Directive legislation and other relevant directives and standards.
- To maintain a safe working environment within the workshop and office environments, including complying with COSHH and Health and Safety legislation.
- To manage stock equipment at the team base and escalate any issues to management.
- To monitor, record and process incoming stores goods into relevant stock locations.
- Monitor equipment stock levels (in conjunction with other staff) and order replacement stock as required.
- Attend clients homes to withdraw and remove equipment no longer required
- Be first contact for clients reporting faults. Diagnose and provide support remotely to resolve faults. Where not possible, to arrange to attend or escalate to a senior engineer to attend to provide resolutio
Generally
- To comment on departmental policies and procedures, particularly in the areas of device manufacture and equipment management.
- To communicate routine information sensitively with a range of people, including patients who may have communication difficulties and other challenges.
- To keep appropriate records relating to both equipment provision and patient interventions.
- To be able to prioritise own workload and work independently as required and contribute to the good day to day running of the service.
- To be conversant with the Health and Safety at Work Act and COSHH regulations as applicable to this post.
- Take responsibility for all tools and equipment within the post holders care. Ensure workshop facilities are kept clear and well ordered and that all equipment is maintained to acceptable standards
This job description is not an exhaustive document but is a reflection of the current position. Details and emphasis may change in line with service needs
Job description
Job responsibilities
Main Duties/Key Results Areas:
AT Device setup
- Independently complete acceptance tests, commission and add equipment arriving in the department to relevant stock management systems, escalating any issues to more senior staff colleagues.
- To configure, according to specification, mechanical and electronic equipment in preparation for assessment or installation.
- To follow procedures to evaluate and compliance check that equipment performs to manufacturers specification.
- To test electronic devices, including those classified as medical devices, guided by appropriate directives and standards according to departmental policy.
- To prepare and issue written User/Safety guides for devices to be issued.
- To develop and maintain technical knowledge of specific electronic assistive technology equipment as required to acceptance test and configure it.
Equipment Management
- To carry out all tasks required related to equipment management, including: decontamination, refurbishing, condemning and safe disposal of failed/obsolete devices.
- To maintain appropriate equipment management records and other appropriate data.
- Refurbish equipment to place into stock. Including independently carrying out routine fault finding procedures and repairs.
- To work with fine tools, power tools and fixed workshop equipment as required.
- To perform, following training, electrical safety testing of all relevant equipment in the department and annual servicing within clients homes
- To be aware of and comply with appropriate Medical Devices Directive legislation and other relevant directives and standards.
- To maintain a safe working environment within the workshop and office environments, including complying with COSHH and Health and Safety legislation.
- To manage stock equipment at the team base and escalate any issues to management.
- To monitor, record and process incoming stores goods into relevant stock locations.
- Monitor equipment stock levels (in conjunction with other staff) and order replacement stock as required.
- Attend clients homes to withdraw and remove equipment no longer required
- Be first contact for clients reporting faults. Diagnose and provide support remotely to resolve faults. Where not possible, to arrange to attend or escalate to a senior engineer to attend to provide resolutio
Generally
- To comment on departmental policies and procedures, particularly in the areas of device manufacture and equipment management.
- To communicate routine information sensitively with a range of people, including patients who may have communication difficulties and other challenges.
- To keep appropriate records relating to both equipment provision and patient interventions.
- To be able to prioritise own workload and work independently as required and contribute to the good day to day running of the service.
- To be conversant with the Health and Safety at Work Act and COSHH regulations as applicable to this post.
- Take responsibility for all tools and equipment within the post holders care. Ensure workshop facilities are kept clear and well ordered and that all equipment is maintained to acceptable standards
This job description is not an exhaustive document but is a reflection of the current position. Details and emphasis may change in line with service needs
Person Specification
Qualifications
Essential
Desirable
- Experience of electronic assistive technology
Other Factors
Essential
- Car driver/owner and willing to travel within the commissioned region in own vehicle as well as use of shared Trust vehicle
Skills and Abilities
Essential
- Competent in the use of electronics and computers.
- Technical analytical skills and ability to apply these in fault finding and maintenance tasks.
- Ability to work with persons who have severe physical and communication difficulties
Desirable
- Computer software programming skills.
Knowledge and Awareness
Essential
- Knowledge of role of electronic assistive technology and benefits to service users.
- Knowledge of the equipment management process and principles.
- Understanding of the need for confidentiality.
Desirable
- Knowledge of existing electronic assistive technology solutions.
- Experience of electronic assistive technology device/system configuration and provision.
Experience
Essential
- Experience and interest in technology
Desirable
- Experience of electronic assistive technology Experience of working with people with disabilities.
- Experience of risk assessment and other relevant procedures relating to the safe provision of equipment.
Personal Attributes
Essential
- Excellent communication skills
- Enthusiastic about the role of technology
- Ability to plan and organise own workload.
Person Specification
Qualifications
Essential
Desirable
- Experience of electronic assistive technology
Other Factors
Essential
- Car driver/owner and willing to travel within the commissioned region in own vehicle as well as use of shared Trust vehicle
Skills and Abilities
Essential
- Competent in the use of electronics and computers.
- Technical analytical skills and ability to apply these in fault finding and maintenance tasks.
- Ability to work with persons who have severe physical and communication difficulties
Desirable
- Computer software programming skills.
Knowledge and Awareness
Essential
- Knowledge of role of electronic assistive technology and benefits to service users.
- Knowledge of the equipment management process and principles.
- Understanding of the need for confidentiality.
Desirable
- Knowledge of existing electronic assistive technology solutions.
- Experience of electronic assistive technology device/system configuration and provision.
Experience
Essential
- Experience and interest in technology
Desirable
- Experience of electronic assistive technology Experience of working with people with disabilities.
- Experience of risk assessment and other relevant procedures relating to the safe provision of equipment.
Personal Attributes
Essential
- Excellent communication skills
- Enthusiastic about the role of technology
- Ability to plan and organise own workload.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
