Outpatient Clinic Coordinator

Job summary

To provide a first point of contact for members of the public attending the Maxillofacial Department and liaise with staff within the department and other departments. To reception outpatient clinics, deal with enquiries and enable efficient registering and recording of patient attendances. To ensure that all notes are readily available for clinics and to arrange the retrieval of patients notes when requested to do so by dental and nursing staff within the department. To act at all times as a multidisciplinary team member, to support delivery of high quality direct and indirect patient care. To provide general support as required to the Maxillofacial Department following in-service training.

Main duties of the job

A fantastic opportunity has arisen for two highly motivated individuals to join the maxillofacial and Dental department as Outpatient Clinic Coordinators.

You will undertake the role of Clinic Coordinator, providing a comprehensive administrative support to both the Maxillofacial and Dental services.

The Clinic Coordinator post has a predominantly internal focus. The key duties are as follows:

• To support the Clinic Manager with operational and administrative issues
• Receptioning of outpatient Clinics
• To field enquiries in person, via phone and via email, for patients, visitors and staff in relation to the St Georges Outpatient service
• To uphold the Trust values of: Kind, Excellent, Respectful and Responsible at all times, in return, you will receive a comprehensive induction and training programme, designed to give you the best start to your NHS career with St Georges, with further learning and development opportunities as appropriate to the role and the specialty.

About us

With nearly9,000 dedicated staff caring for patients around the clock, they are the largest healthcare provider in southwest London.Their main site, St George's Hospital in Tooting - one of the country's principal teaching hospitals - is shared with St George's, University of London, which trains medical students and carries out advanced medical research. St George's Hospital also hosts the St George's, University of London and Kingston University Faculty of Health and Social Care Sciences, which is responsible for training a wide range of healthcare professionals from across the region.As well as acute hospital services, they provide a wide variety of specialist care and a full range of community services to patients of all ages following integration with Community Services Wandsworth in 2010.St George's University Hospitals NHS Foundation Trust serves a population of 1.3 million across southwest London. A large number of services, such as cardiothoracic medicine and surgery, neurosciences and renal transplantation, also cover significant populations from Surrey and Sussex, totalling around 3.5 million people.The trust also provides care for patients from a larger catchment area in southeast England, for specialties such as complex pelvic trauma. Other services treat patients from all over the country, such as family HIV care and bone marrow transplantation for non-cancer diseases. The trust also provides a nationwide state-of-the-art endoscopy training centre.