Service Manager - Gastroenterology & Hepatology

St George's Healthcare NHS Foundation Trust

Information:

This job is now closed

Job summary

As a key member of the service leadership team, the postholder will be jointly responsible for the provision of safe, effective and efficient Gastroenterology & Hepatology services at St Georges Hospital in Tooting (SGH), Queen Mary's Hospital in Roehampton (QMH) and the Nelson Health Centre in South Wimbledon. The postholder's core responsibilities will include:

  • Day-to-day management of all operational issues within Gastroenterology & Hepatology services.
  • Ensuring the effective delivery of services to patients in accordance with agreed objectives, targets, quality standards, controls and resource limits.
  • Support the Assistant General Manager, General Manager and Clinical Leads in the delivery of Trust and national objectives.

Main duties of the job

The role will be reporting to the Assistant General Manager, and will be a vital part of the Gastroenterology & Hepatology and Specialist Medicine management team.

We are looking for a highly motivated individual with excellent interpersonal skills and a strong operational background to support the delivery of high-quality and efficient patient care. Applicants should beeducated to degree level or have equivalent experience, be committed to personal development, have a proactive approach to change and be keen to work alongside clinical colleagues to develop the service and implement lasting service improvements.

The successful candidate will also have experience in managing pathways including RTT and cancer waiting times and experience in the management of budgets and staff. In turn, the successful candidate will have access to a plethora of development courses and opportunities, as part of the St George's Leadership Academy and opportunities to progress their NHS management career within a supportive, enthusiastic and motivated team.

We encourage all individuals who are interested in the role to contact the recruiting manager before applying.

About us

With nearly9,000 dedicated staff caring for patients around the clock, they are the largest healthcare provider in southwest London.Their main site, St George's Hospital in Tooting - one of the country's principal teaching hospitals - is shared with St George's, University of London, which trains medical students and carries out advanced medical research. St George's Hospital also hosts the St George's, University of London and Kingston University Faculty of Health and Social Care Sciences, which is responsible for training a wide range of healthcare professionals from across the region.As well as acute hospital services, they provide a wide variety of specialist care and a full range of community services to patients of all ages following integration with Community Services Wandsworth in 2010.St George's University Hospitals NHS Foundation Trust serves a population of 1.3 million across southwest London. A large number of services, such as cardiothoracic medicine and surgery, neurosciences and renal transplantation, also cover significant populations from Surrey and Sussex, totalling around 3.5 million people.The trust also provides care for patients from a larger catchment area in southeast England, for specialties such as complex pelvic trauma. Other services treat patients from all over the country, such as family HIV care and bone marrow transplantation for non-cancer diseases. The trust also provides a nationwide state-of-the-art endoscopy training centre.

Date posted

26 July 2023

Pay scheme

Agenda for change

Band

Band 7

Salary

£51,488 to £57,802 a year per annum including inner london HCAS

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

200-5474530-BC-Z

Job locations

St Georges Hospital Tooting

Blackshaw Road

Tooting

SW17 0QT


Job description

Job responsibilities

Please see attached the job description for more details on the main responsibilities for this role.

Job description

Job responsibilities

Please see attached the job description for more details on the main responsibilities for this role.

Person Specification

Qualifications and Training

Essential

  • Degree level or equivalent qualification/equivalent level of experience.
  • Evidence of continuous professional development

Desirable

  • Recognised management qualification.

Experience

Essential

  • Demonstrable operational management experience in the health service, with previous experience of managing staff.
  • Evidence of innovation and achievement in management practice.
  • Experience of participating in clinical governance initiatives.
  • Budgetary control.

Desirable

  • Evidence of successful operational leadership and effective involvement in change management.
  • Evidence of successful involvement in production of clear business cases.

Knowledge

Essential

  • Excellent IT user skills, demonstrating proficiency in use of MS packages (able to design complex spreadsheets and databases) and high level of understanding IT issues.
  • Ability to work and plan the strategic direction of the service.

Personal Qualities

Essential

  • Has self-confidence and uses this to lead, involve and challenge others as appropriate.
  • Makes sustained effort in making a difference to how services are planned and delivered, overcoming obstacles and setbacks.
  • Delegates appropriately, setting clear and achievable targets and monitoring against required outcomes.
Person Specification

Qualifications and Training

Essential

  • Degree level or equivalent qualification/equivalent level of experience.
  • Evidence of continuous professional development

Desirable

  • Recognised management qualification.

Experience

Essential

  • Demonstrable operational management experience in the health service, with previous experience of managing staff.
  • Evidence of innovation and achievement in management practice.
  • Experience of participating in clinical governance initiatives.
  • Budgetary control.

Desirable

  • Evidence of successful operational leadership and effective involvement in change management.
  • Evidence of successful involvement in production of clear business cases.

Knowledge

Essential

  • Excellent IT user skills, demonstrating proficiency in use of MS packages (able to design complex spreadsheets and databases) and high level of understanding IT issues.
  • Ability to work and plan the strategic direction of the service.

Personal Qualities

Essential

  • Has self-confidence and uses this to lead, involve and challenge others as appropriate.
  • Makes sustained effort in making a difference to how services are planned and delivered, overcoming obstacles and setbacks.
  • Delegates appropriately, setting clear and achievable targets and monitoring against required outcomes.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St George's Healthcare NHS Foundation Trust

Address

St Georges Hospital Tooting

Blackshaw Road

Tooting

SW17 0QT


Employer's website

https://www.stgeorges.nhs.uk/work-with-us/ (Opens in a new tab)

Employer details

Employer name

St George's Healthcare NHS Foundation Trust

Address

St Georges Hospital Tooting

Blackshaw Road

Tooting

SW17 0QT


Employer's website

https://www.stgeorges.nhs.uk/work-with-us/ (Opens in a new tab)

For questions about the job, contact:

Assistant General Manager, Specialist Medicine

Huw Thomas

huw.thomas@stgeorges.nhs.uk

07385460734

Date posted

26 July 2023

Pay scheme

Agenda for change

Band

Band 7

Salary

£51,488 to £57,802 a year per annum including inner london HCAS

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

200-5474530-BC-Z

Job locations

St Georges Hospital Tooting

Blackshaw Road

Tooting

SW17 0QT


Supporting documents

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