Job summary
Outpatient Services
Band 7 Senior Sister / Charge Nurse - Medicine Outpatients
St George's hospital is one of the country's leading teaching hospitals with an international reputation for quality of care, cutting-edge treatment, education and research. We provide general, specialist, and tertiary services locally and nationally to all age groups. We recognise that it is only possible to provide high quality healthcare if we are able to recruit the right staff.
Outpatients see on average 65,000 patients a month working with a large variety of specialities to provide the best possible patient experience. An opportunity has arisen for Band 7 Senior Sister / Charge Nurse in our Medical Outpatients.
We are looking for enthusiastic, vibrant Registered Nurse to lead our five medicine outpatients' areas at St Georges Hospital. You will need to be a dynamic and motivated NMC registered nurse with a minimum of 3 years post- registration experience.
For more information and/or an informal visit, please contact:
Matron Salomi Ojakovo 020 8725 2227 or salomi.ojakovo@stgeorges.nhs.uk
Please note that our core hours are Monday - Saturday 8am to 8pm
Interviews will be held on 7th August, 2023.
Main duties of the job
To support and deputise for the Outpatient Matron to ensure the provision of excellent nursing care and the effective management of staff and other resources within Medicine Outpatient areas and to carry out the day-to-day line management of the Band 6 Junior Sisters within Medicine Outpatients areas. Also, to ensure that there are education and training opportunities for all staff, including pre and post registration students and /or providing specialist knowledge if working in a clinical area where a post registration course is essential. To ensure that the environment offers a safe and comfortable area for patients
About us
The potholder is expected to have a clear understanding of how this post contributes to the achievement of the trust vision of:
' TO DELIVER OUTSTANDING CARE TOGETHER'
We expect all our staff to share the values that are important to the Trust, being Excellent, Kind, Responsible & Respectful, and behave in a way that reflects these.
Job description
Job responsibilities
Main Duties
PROFESSIONAL/CLINICAL FUNCTIONS
1.1 Develop the department philosophy and models of care to ensure that all Trust
policies and procedures are implemented and to lead on the development of nursing practice.
1.2 To ensure that outpatients clinic areas are safe and meet the Care Quality Commission Standards through regular quality inspections, risk assessment and management
1..3 To assess the effectiveness of current practices within the ward/department and introduce innovations that lead to improved quality of care
- Maintain personal contact with patients, relatives and carers being courteous and sensitive to their needs for privacy and dignity and act as an effective role model ensuring a friendly environment at all times.
- In conjunction with the multidisciplinary team, ensure that nursing care is provided to meet complex needs.
- To ensure that there are systems in place to store check and administer drugs in accordance with the Trust and NMC policies.
- To provide expert guidance and supervision aiding problem solving and clinical decision making.
- Ensuring that accurate and timely nursing records are maintained, monitoring
standards and taking corrective action as appropriate
- To continually review the setting of staffing levels/skill mix in accordance with the changing needs of the service and informing the Senior Nurse of any problems that may arise.
- To be proactive in the prevention and management of complaints and when they do occur to investigate and respond in accordance with the St Georges Healthcare NHS Trust complaints and improvements policies.
1.11To lead and motivate the nursing team by giving clear direction and setting
achievable objectives.
1.12 To be a strong and visible presence in the ward /department ensuring that
there is regular contact with patients, carers, and staff.
- To Communicate effectively, influencing and working with the multidisciplinary team to promote excellent care and informed clinical decisions.
- To Contribute to patient and public involvement at a local level.
- To ensure that nursing care is assessed, planned, implemented and evaluated using research evidence as appropriate.
- To provide leadership, motivating the department team to ensure excellent nursing care, providing support and the supervision of more junior staff.
- To prioritise own work and that of others to ensure the department is managed effectively.
- To contribute to the local resolution, investigation and follow up action of any informal or formal complaints, taking the lead in the absence of the Outpatient Matron.
- To provide specialist knowledge and expertise in a specified clinical area or speciality, as appropriate.
Job description
Job responsibilities
Main Duties
PROFESSIONAL/CLINICAL FUNCTIONS
1.1 Develop the department philosophy and models of care to ensure that all Trust
policies and procedures are implemented and to lead on the development of nursing practice.
1.2 To ensure that outpatients clinic areas are safe and meet the Care Quality Commission Standards through regular quality inspections, risk assessment and management
1..3 To assess the effectiveness of current practices within the ward/department and introduce innovations that lead to improved quality of care
- Maintain personal contact with patients, relatives and carers being courteous and sensitive to their needs for privacy and dignity and act as an effective role model ensuring a friendly environment at all times.
- In conjunction with the multidisciplinary team, ensure that nursing care is provided to meet complex needs.
- To ensure that there are systems in place to store check and administer drugs in accordance with the Trust and NMC policies.
- To provide expert guidance and supervision aiding problem solving and clinical decision making.
- Ensuring that accurate and timely nursing records are maintained, monitoring
standards and taking corrective action as appropriate
- To continually review the setting of staffing levels/skill mix in accordance with the changing needs of the service and informing the Senior Nurse of any problems that may arise.
- To be proactive in the prevention and management of complaints and when they do occur to investigate and respond in accordance with the St Georges Healthcare NHS Trust complaints and improvements policies.
1.11To lead and motivate the nursing team by giving clear direction and setting
achievable objectives.
1.12 To be a strong and visible presence in the ward /department ensuring that
there is regular contact with patients, carers, and staff.
- To Communicate effectively, influencing and working with the multidisciplinary team to promote excellent care and informed clinical decisions.
- To Contribute to patient and public involvement at a local level.
- To ensure that nursing care is assessed, planned, implemented and evaluated using research evidence as appropriate.
- To provide leadership, motivating the department team to ensure excellent nursing care, providing support and the supervision of more junior staff.
- To prioritise own work and that of others to ensure the department is managed effectively.
- To contribute to the local resolution, investigation and follow up action of any informal or formal complaints, taking the lead in the absence of the Outpatient Matron.
- To provide specialist knowledge and expertise in a specified clinical area or speciality, as appropriate.
Person Specification
Essential Criteria
Essential
- NMC Registration - Adult General Nursing
- Experience - Minimum of 3 Years post NMC registration and minimum of 12months experience at Band 6
- Skills - Excellent communication skills, Safe medicine management skills, IT skills
- Knowledge of Evidence Based Practice, Professional responsibilities and current nursing issues, Friends and Family Test, Care Quality Commission Standards for Clinical environment
Desirable
- Qualifications - Bachelor's/Masters Degree, Post Basic Leadership training/course
- Experience in Ambulatory Nursing and/or Medicine Nursing
Person Specification
Essential Criteria
Essential
- NMC Registration - Adult General Nursing
- Experience - Minimum of 3 Years post NMC registration and minimum of 12months experience at Band 6
- Skills - Excellent communication skills, Safe medicine management skills, IT skills
- Knowledge of Evidence Based Practice, Professional responsibilities and current nursing issues, Friends and Family Test, Care Quality Commission Standards for Clinical environment
Desirable
- Qualifications - Bachelor's/Masters Degree, Post Basic Leadership training/course
- Experience in Ambulatory Nursing and/or Medicine Nursing
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
