Medical Secretary

Job summary

The Maxillofacial and Dental Surgery department provides outpatient services Monday to Friday. The department also provided Inpatient and Day Case services The Maxillofacial Unit treats a comprehensive range of services to correct problems with the face, mouth, teeth and jaws (maxilla means jaw).

It comprises four departments: Maxillofacial Surgery, Restorative Dentistry, Orthodontics and Paediatric (Children's) Dentistry, which work closely together and provide joint clinics where appropriate. The Unit, which provides services for patients across southwest London and surrounding areas, sees more than 700 patients a week.

Main duties of the job

We are looking for an enthusiastic and friendly person with excellent people skills to join our team.

You will be responsible for delivering a high quality service to patients, including ensuring that clinic letters are either typed or sent off for external transcription and despatched to the GP/Dentist within 5 working days and responding to a wide range of patient queries. You will also work closely with the consultants and clinical and nursing team to ensure a first class service to our patients.

As a member of this team you will enjoy working closely with the public, problem-solving and using your initiative in order to ensure the smooth running of busy clinics and outpatient appointments. Enthusiasm and the ability to learn are much more important than NHS experience.

Ideally you will have excellent organisational and communicational skills, the ability to work as part of a team and to prioritise work and meet deadlines. In return for your hard work, the Maxillofacial Unit at St George's can offer you a welcoming and innovative NHS team environment with the chance to develop your existing skills and learn new ones.

About us

With nearly9,000 dedicated staff caring for patients around the clock, they are the largest healthcare provider in southwest London.Their main site, St George's Hospital in Tooting - one of the country's principal teaching hospitals - is shared with St George's, University of London, which trains medical students and carries out advanced medical research. St George's Hospital also hosts the St George's, University of London and Kingston University Faculty of Health and Social Care Sciences, which is responsible for training a wide range of healthcare professionals from across the region.As well as acute hospital services, they provide a wide variety of specialist care and a full range of community services to patients of all ages following integration with Community Services Wandsworth in 2010.St George's University Hospitals NHS Foundation Trust serves a population of 1.3 million across southwest London. A large number of services, such as cardiothoracic medicine and surgery, neurosciences and renal transplantation, also cover significant populations from Surrey and Sussex, totalling around 3.5 million people.The trust also provides care for patients from a larger catchment area in southeast England, for specialties such as complex pelvic trauma. Other services treat patients from all over the country, such as family HIV care and bone marrow transplantation for non-cancer diseases. The trust also provides a nationwide state-of-the-art endoscopy training centre.