Virtual Ward Support Worker Band 4

Job summary

Virtual Ward Support Worker Band 4 Our vision is for the people of Croydon to experience well-co-ordinated care and support in the most appropriate setting, which is truly person-centred and helps them to maintain their independence.

As demand rises with increasing health needs and advances in clinical care, we are responding to the challenges whilst continuing to deliver the highest quality of care. We are developing the services that we currently provide to reduce hospital admissions and to facilitate earlier discharge from hospital through the use of technology, ensuring patients have the safest best care that is delivered in their home environment via the Croydon Virtual Ward.

TheVirtual Wardservice available 24 hours a day, 7 days a week.

The post holder will require advanced assessment skills and have the ability to monitor and support patients via the Virtual Ward with complex needs through an acute episode in the community in order to avoid a hospital admission. The candidates will work closely with the local community teams and ensure early escalation of unwell patients. They will need to be motivated, innovative with strong leadership and communication skills, to support the development of the Virtual Ward.

Please note that, should this post attract sufficient interest and we are inundated with applications, we may choose to close at an earlier date.

Main duties of the job

The post holder will provide a high standard, efficient, cost-effective Virtual Ward service to patients with a range of acute and chronic conditions hosted by Croydon Health Services NHS Trust in partnership with acute and community health service providers in Kingston and Richmond, Merton and Wandsworth, and Sutton. The South West London Remote Monitoring Team (virtual ward) will provide 40-50 virtual beds per 100,000 population across South West London. Patients with a range of acute and chronic conditions will be remotely monitored. This is to support patient discharges from hospital, prevent avoidable in-patient admissions and reduce pressure on inpatient bed capacity whilst maintaining standards of care that areequivalent to those in hospital. The post holder will act as a support for the Virtual Ward team members in monitoring patients who areunder the care of the Virtual Ward. The post holder will be line managed by, and will work closely with, the SWL Virtual Ward team to ensure that there is an effective clinical service for the Virtual Ward Service.The post holder will be working at Croydon Health Services NHS Trust site.

About us

Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.

Our main hospital site, Croydon University Hospital is one of the busiest in London. We're also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people's homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon and our Children's Hospital at Home cares for children with long-term conditions without them having to come to hospital.

Across the NHS everyone is working hard to meet growing demand and we're no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff. As well as offering access to a range of core skills training and professional development.