Croydon Health Services NHS Trust

Radiology Senior Clinical Support Worker

The closing date is 10 March 2026

Job summary

Radiology Senior Clinical Support Worker

The Radiology Senior Clinical Support Worker provides vital support across all imaging areas, ensuring the smooth, safe, and efficient delivery of radiological services. The role involves assisting clinical staff with patient care and movement, preparing equipment and rooms for a wide range of imaging procedures, maintaining cleanliness and safety standards, and ensuring an organised, well-stocked clinical environment. Acting as an essential link between patients and the imaging team, the post holder contributes to high standards of service and patient experience through effective communication, reassurance, and a professional, compassionate approach.

Key responsibilities include supporting radiographers, sonographers, and radiologists during examinations and procedures, preparing and cleaning specialist equipment, and monitoring patient observations such as blood pressure and heart rate. The post holder will also report equipment faults, handle specimens, perform basic quality assurance checks, and participate in infection control and audit activities. Flexibility, teamwork, and adherence to Trust policies are essential, as the role requires responding calmly to changing workloads and maintaining safe, effective care under pressure.

Interview Date TBC

Main duties of the job

Assist radiology staff in the provision of radiology services and assist Radiologists in specialised areas of work.

To provide chaperone support for Sonographers and Radiologists during Ultrasound examination - working on a rota cover 7-day working.

To ensure the clinical rooms are tidy and prepared for clinical examinations

To assist radiographers during Radiology examinations.

Provide patient care and answer any questions.

Provide administration support to staff, ensuring smooth patient flow though the department.

Perform simple medical procedures for example cannulation and observations, once appropriately trained and documenting as appropriate.

Maintain the professional standards of the department and undertakes a range of delegated radiography-related duties

Please see job description for further details

About us

Croydon Health Services provides integrated NHS services to care for people at home, in schools, and health clinics across the borough as well as at Croydon University Hospital, Purley War Memorial Hospital and the new Community Diagnostic Centre in New Addington. CUH provides more than 100 specialist services and is home to the borough's only Emergency Department and 24/7 maternity services, including a labour ward, midwifery-led birth centre and the Crocus home birthing team.

Purley War Memorial Hospital in the south of the borough offers outpatient care, including diagnostic services, physiotherapy and ophthalmology services run by Moorfields Eye Hospital, alongside an onsite GP surgery. The New Addington site is based in the south-eastern side of the borough and offers outpatient and GP imaging in x-ray, ultrasound and CT, alongside various respiratory and cardiology outpatient services, alongside an onsite GP surgery.

The Radiology Department is undergoing significant investment in new equipment, with 8 new ultrasound units, a Cone Beam CT dental unit, plain x-ray room and a CT replacement all occurring within 2025/26.

We are a very close-knit and friendly organisation where each one of our 3600 members of staff is valued. We strongly believe that our employees are our greatest asset.

Details

Date posted

03 March 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£29,651 to £31,312 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

199-7780601-NP

Job locations

Croydon University Hospital

530 London Road

Croydon

CR7 7YE


Job description

Job responsibilities

*************PLEASE SEE JOB DESCRIPTION AND PERSON SPECIFICATION FOR FURTHER DETAILS********************

Job description

Job responsibilities

*************PLEASE SEE JOB DESCRIPTION AND PERSON SPECIFICATION FOR FURTHER DETAILS********************

Person Specification

EDUCATION AND QUALIFICATIONS

Essential

  • Educated to A levels or equivalent or NVQ 3 in Customer care or Patient Care

Desirable

  • IV cannulation certificate or willingness to work towards
  • Care certificate

KNOWLEDGE AND UNDERSTANDING

Essential

  • Knowledge and ability of how to navigate customised computer systems, such as RIS, EPR
  • Knowledge of good clinical care skills
  • Knowledge and understanding of the importance of dignity and respect of the patients
  • Understanding of team dynamics and ability to work well in a multidisciplinary team
  • Understanding of healthcare working and/or radiography including radiation protection

Desirable

  • Knowledge of current Health service trends that affect the service.

EXPERIENCE

Essential

  • Experience of working with patients in a clinical setting.
  • Previous healthcare experience
  • Experience of working with computer systems such as Microsoft office

Desirable

  • Previous experience in similar post
  • Experience of working in a busy department / office
  • Previous experience working in a radiology department
  • Experience of handling confidential information

SKILLS/ABILITIES

Essential

  • Understands and can demonstrate person-centred care
  • Ability to work autonomously and use own initiative to problem solve and prioritise work.
  • Effective written and verbal communication and interpersonal skills
  • Ability to communicate with patients and staff that may have barriers to understanding and the ability to deal with sick and distressed patients
  • Ability to communicate procedures
  • Enthusiastic in approach to work and learning, team worker.

Desirable

  • Able to accept and respond to constructive feedback
  • Punctual, presentable and courteous at all times

Other

Essential

  • Flexibility to meet the needs of the service including travel between sites and participating in out of hours duties as required.
  • Experience with customer complaints
  • Ability to cope with conflicting priorities
Person Specification

EDUCATION AND QUALIFICATIONS

Essential

  • Educated to A levels or equivalent or NVQ 3 in Customer care or Patient Care

Desirable

  • IV cannulation certificate or willingness to work towards
  • Care certificate

KNOWLEDGE AND UNDERSTANDING

Essential

  • Knowledge and ability of how to navigate customised computer systems, such as RIS, EPR
  • Knowledge of good clinical care skills
  • Knowledge and understanding of the importance of dignity and respect of the patients
  • Understanding of team dynamics and ability to work well in a multidisciplinary team
  • Understanding of healthcare working and/or radiography including radiation protection

Desirable

  • Knowledge of current Health service trends that affect the service.

EXPERIENCE

Essential

  • Experience of working with patients in a clinical setting.
  • Previous healthcare experience
  • Experience of working with computer systems such as Microsoft office

Desirable

  • Previous experience in similar post
  • Experience of working in a busy department / office
  • Previous experience working in a radiology department
  • Experience of handling confidential information

SKILLS/ABILITIES

Essential

  • Understands and can demonstrate person-centred care
  • Ability to work autonomously and use own initiative to problem solve and prioritise work.
  • Effective written and verbal communication and interpersonal skills
  • Ability to communicate with patients and staff that may have barriers to understanding and the ability to deal with sick and distressed patients
  • Ability to communicate procedures
  • Enthusiastic in approach to work and learning, team worker.

Desirable

  • Able to accept and respond to constructive feedback
  • Punctual, presentable and courteous at all times

Other

Essential

  • Flexibility to meet the needs of the service including travel between sites and participating in out of hours duties as required.
  • Experience with customer complaints
  • Ability to cope with conflicting priorities

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Croydon Health Services NHS Trust

Address

Croydon University Hospital

530 London Road

Croydon

CR7 7YE


Employer's website

https://www.croydonhealthservices.nhs.uk/recruitment/ (Opens in a new tab)

Employer details

Employer name

Croydon Health Services NHS Trust

Address

Croydon University Hospital

530 London Road

Croydon

CR7 7YE


Employer's website

https://www.croydonhealthservices.nhs.uk/recruitment/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Interventional Radiology Lead Nurse

Syeda Uddin

syeda.uddin1@nhs.net

02084013409

Details

Date posted

03 March 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£29,651 to £31,312 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

199-7780601-NP

Job locations

Croydon University Hospital

530 London Road

Croydon

CR7 7YE


Supporting documents

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