Junior Applications Specialist

Job summary

Junior Applications Specialist

Band 6, Full Time, Permanent

An exciting new opportunity to join Applications Support Team in Digital Services as a Junior Applications Specialist. You will be responsible for day to day support of variety of Trust's systems as well as administration, configuration and testing of new work streams and change requests. It is a junior role supporting our B7 Applications Specialist and B7 Testing Manager. Previous IT experience essential with good understanding of ITIL Service Management.

Proposed Interview Date - 23rd February

Main duties of the job

The postholder will manage incidents and change requests on the trusts incident management system (Freshservice) for all applications we support and provide a consistent approach across the Trust, using Standard Operating Procedures (SOPs) to ensure that functions of the role are carried out correctly within given timescales. The postholder must understand the systems, offer potential solutions to problems and will support a team of skilled application specialists, ensuring that all requests, customer issues and technical problems are managed within agreed SLAs.

The postholder will undertake advanced maintenance, administration and configuration of the trusts clinical systems and e-RS. You will also be expected to support the expansion and upgrading of the applications as well as supporting new systems in both Project stage and BAU.

Problem and Change Management

Advanced system administration

UAT and regression Testing

About us

Croydon Health Services NHS Trust provides hospital and community services across Croydon through a range of clinics and specialist centres. Formed in August 2010 from the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust, we employ around 4,100 staff serving a diverse population of over 360,000 people.

Our main site, Croydon University Hospital, is one of the busiest in London. We are also leading the way in delivering more healthcare in community settings and people's homes. Our district nursing teams, Allied Health Professionals and community matrons care for people of all ages across the borough.

Like the wider NHS, we are working hard to meet increasing demand. With the right people on board, we continue to innovate and transform our services to provide the highest quality care for local residents. We place strong emphasis on education, training and career development for all staff.

If you want to make a real difference, challenge yourself and be part of a Trust that's shaping local healthcare, Croydon Health Services could be the place for you.

At Croydon Health Services NHS Trust, we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.