Antenatal Newborn Screening Failsafe Officer

Job summary

Antenatal Newborn Screening Failsafe Officer - Band 4

Part Time - 22.50 h/w, Fixed Term - upto end of March 26

Are you an organised, proactive and compassionate administrator looking to make a real difference in maternity care?

Croydon Health Services NHS Trust is looking for a Failsafe Officer to join our Antenatal and Newborn Screening (ANNB) team, helping us deliver safe, high-quality care from the very beginning of life.

In this vital role, you'll work as part of the maternity screening team to support the delivery of six national screening programmes for pregnant women and newborns.

You will play a key role in managing data, monitoring failsafe systems, and ensuring timely follow-ups so no critical steps are missed. From communicating with healthcare professionals to analysing performance data, your work will directly impact the safety and wellbeing of families across Croydon.

We're looking for someone who:

Has strong NHS administration experience and excellent IT skills (especially with Excel and patient record systems like Cerner or BadgerNet).

Is confident working independently and managing sensitive information with accuracy and professionalism.

Has knowledge of antenatal and newborn screening pathways--or a willingness to learn quickly.

Brings excellent organisational and communication skills to a fast-paced, patient-centred environment.

Interview Date - TBC

Main duties of the job

Maintain accurate and secure screening databases for all antenatal and newborn screening programmes.

Ensure all patient records and data are recorded, updated, and audited according to national standards and Data Protection policies.

o Monitor failsafe systems to ensure timely screening, follow-up, and results reporting across all six national screening programmes.

o Identify and act on potential breaches, coordinating with relevant teams to prevent delays.

o Collaborate closely with midwives, sonographers, neonatologists, GPs, laboratories, and external stakeholders.

o Respond to queries, abnormal results, and outstanding screenings, escalating to the Screening Coordinators when required.

o Generate reports for KPIs, audits, and annual reviews.

o Present data findings at clinical and audit meetings using tools like Excel and PowerPoint.

o Contact patients when necessary to arrange follow-up appointments or investigations.

o Handle sensitive information with professionalism and compassion.

o Prepare and manage documentation, including pathology results, patient notes, and referrals.

o Assist in investigations of screening incidents and help maintain a safe clinical environment.

o Use systems such as Cerner, BadgerNet, and Viewpoint to track and update screening activities.

About us

Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.Our main hospital site, Croydon University Hospital is one of the busiest in London. We're also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people's homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon.Across the NHS everyone is working hard to meet growing demand and we're no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff.If you want the opportunity to have a real impact, challenge yourself and be part of an NHS Trust that's making a real difference then a career at Croydon Health Services could be just what you're looking for.