Croydon Health Services NHS Trust

Quality Improvement officer for 0-19 Public Health Nursing Service

The closing date is 11 December 2025

Job summary

Quality Improvement officer for 0-19 Public Health Nursing Service

Band 5, Full time, Permanent

Are you dedicated about quality improvements in universal health services for babies, children, young people and families ? Do you enjoy working in a fast paced environment ? Do you enjoy working in partnership to make a difference? If the answer is yes this could be the role for you.

Croydon Health Service 0-19 Public health Nursing service is on a transformation journey. At the heart of the transformation is improving outcomes for babies, children and families. This role is integral to improving quality and raising standards across the service, and impact on improving outcomes.

Interview Date - TBC

Main duties of the job

The post holder will be facilitating and coordinating improvements across the 0-19 Public Health Nursing Service, affecting patient care and service delivery.

The post holder will focus on the development of strong internal communications and innovations that would enable staff to feel informed, engaged and empowered to deliver Quality Improvement to support a culture of continuous improvement, innovation and inclusivity.

About us

Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.Our main hospital site, Croydon University Hospital is one of the busiest in London. We're also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people's homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon.Across the NHS everyone is working hard to meet growing demand and we're no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff.If you want the opportunity to have a real impact, challenge yourself and be part of an NHS Trust that's making a real difference then a career at Croydon Health Services could be just what you're looking for.

Details

Date posted

01 December 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£35,763 to £43,466 a year pro rata per annum incl HCAS outer

Contract

Permanent

Working pattern

Full-time

Reference number

199-7511820-FM-MT

Job locations

Croydon Health Service NHS Trust

12-18 Lennard Road

Croydon

CR9 2RS


Job description

Job responsibilities

Please see the attached supporting document (Job Description) which contains more information about the role

Job description

Job responsibilities

Please see the attached supporting document (Job Description) which contains more information about the role

Person Specification

Education /Qualifications

Essential

  • Proven experience of operational management and service improvement
  • Experience of Service improvement in the NHS
  • Educated to degree level or level of experience

Desirable

  • Experience of using statistical data
  • Experience of using questionnaire design packages
  • Familiarity with clinical terminology

Experience

Essential

  • Business qualification or relevant experience
  • Ability to work in a very demanding team, producing quality work and prioritising as appropriate.
  • Proven experience of operational management and service improvement

Desirable

  • Experience of using statistical data
  • Experience of using questionnaire design packages
Person Specification

Education /Qualifications

Essential

  • Proven experience of operational management and service improvement
  • Experience of Service improvement in the NHS
  • Educated to degree level or level of experience

Desirable

  • Experience of using statistical data
  • Experience of using questionnaire design packages
  • Familiarity with clinical terminology

Experience

Essential

  • Business qualification or relevant experience
  • Ability to work in a very demanding team, producing quality work and prioritising as appropriate.
  • Proven experience of operational management and service improvement

Desirable

  • Experience of using statistical data
  • Experience of using questionnaire design packages

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Croydon Health Services NHS Trust

Address

Croydon Health Service NHS Trust

12-18 Lennard Road

Croydon

CR9 2RS


Employer's website

https://www.croydonhealthservices.nhs.uk/recruitment/ (Opens in a new tab)

Employer details

Employer name

Croydon Health Services NHS Trust

Address

Croydon Health Service NHS Trust

12-18 Lennard Road

Croydon

CR9 2RS


Employer's website

https://www.croydonhealthservices.nhs.uk/recruitment/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Head of Public Health Nursing

Juliette Penney

juliette.penney@nhs.net

07342715920

Details

Date posted

01 December 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£35,763 to £43,466 a year pro rata per annum incl HCAS outer

Contract

Permanent

Working pattern

Full-time

Reference number

199-7511820-FM-MT

Job locations

Croydon Health Service NHS Trust

12-18 Lennard Road

Croydon

CR9 2RS


Supporting documents

Privacy notice

Croydon Health Services NHS Trust's privacy notice (opens in a new tab)