Croydon Health Services NHS Trust

SPOA ADMINISTRATOR

The closing date is 18 November 2025

Job summary

SPOA ADMINISTRATOR

The post holder will provide a day to day co-ordination and administrative support in the single point of referral team. She/he will act as a focal point for communication between the nursing staff, patients, hospitals, GP's specialist nurses, allied health professionals, social services and other multidisciplinary teams referring into the service.

Interview Date TBC

Main duties of the job

The successful post holder will have good typing skills for data entry, also have good communication skills for answering busy telephone calls from patients, nurses and other multi disciplinary teams.

About us

Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.

Croydon University is one of the busiest in London. We're also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people's homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon and our Children's Hospital at Home cares for children with long-term conditions without them having to come to hospital.

Across the NHS everyone is working hard to meet growing demand and we're no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. We play an active role in training the clinicians of the future and works in partnership with major London universities.

If you want the opportunity to have a real impact, challenge yourself and be part of an NHS Trust that's making a real difference then a career at Croydon Health Services could be just what you're looking for

Details

Date posted

10 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£29,651 to £31,312 a year Pro Rata

Contract

Permanent

Working pattern

Full-time

Reference number

199-NN-7142909-NP-A

Job locations

Lennard Road

12-18 Lennard Road

Croydon

CR92RS


Job description

Job responsibilities

**************PLEASE SEE JOB DESCRIPTION AND PERSON SPECIFICATION FOR FURTHER INFORMATION**************

Job description

Job responsibilities

**************PLEASE SEE JOB DESCRIPTION AND PERSON SPECIFICATION FOR FURTHER INFORMATION**************

Person Specification

Education & Qualifications

Essential

  • GCSE or NVQ Level 3 in Administration
  • Must be able to speak, read and write English, clear legible handwriting

Desirable

  • Good level of Education G.C.S.E's, O'Levels or equivalent

Knowledge & Understanding

Essential

  • Knowledge across a range of outpatients procedures and appointment systems acquired through experience.
  • Knowledge of setting up and maintaining computerised systems e.g. spreadsheets, excel

Experience

Essential

  • Knowledge of clinical/medical terminology
  • Experience and competent, computer literate and typing skills
  • Accurate data entry skills

SKILLS/ABILITIES

Essential

  • Able to prioritise own workload
  • Able to manage time efficiently and effectively working with guidance and on own initiative
  • Ability to liaise with external organisations e.g. GPs, Social Services and other hospitals
  • Good written communication skills
Person Specification

Education & Qualifications

Essential

  • GCSE or NVQ Level 3 in Administration
  • Must be able to speak, read and write English, clear legible handwriting

Desirable

  • Good level of Education G.C.S.E's, O'Levels or equivalent

Knowledge & Understanding

Essential

  • Knowledge across a range of outpatients procedures and appointment systems acquired through experience.
  • Knowledge of setting up and maintaining computerised systems e.g. spreadsheets, excel

Experience

Essential

  • Knowledge of clinical/medical terminology
  • Experience and competent, computer literate and typing skills
  • Accurate data entry skills

SKILLS/ABILITIES

Essential

  • Able to prioritise own workload
  • Able to manage time efficiently and effectively working with guidance and on own initiative
  • Ability to liaise with external organisations e.g. GPs, Social Services and other hospitals
  • Good written communication skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Croydon Health Services NHS Trust

Address

Lennard Road

12-18 Lennard Road

Croydon

CR92RS


Employer's website

https://www.croydonhealthservices.nhs.uk/recruitment/ (Opens in a new tab)

Employer details

Employer name

Croydon Health Services NHS Trust

Address

Lennard Road

12-18 Lennard Road

Croydon

CR92RS


Employer's website

https://www.croydonhealthservices.nhs.uk/recruitment/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Senior Administration Manager

Claire Neaves

claire.neaves@nhs.net

02082746324

Details

Date posted

10 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£29,651 to £31,312 a year Pro Rata

Contract

Permanent

Working pattern

Full-time

Reference number

199-NN-7142909-NP-A

Job locations

Lennard Road

12-18 Lennard Road

Croydon

CR92RS


Supporting documents

Privacy notice

Croydon Health Services NHS Trust's privacy notice (opens in a new tab)