Croydon Health Services NHS Trust

Business Support Officer

The closing date is 09 November 2025

Job summary

Business Support Officer

Full Time - Fixed Term 8 Months

The Business Support Officer will work under the supervision and guidance of the Medical Director's Business Manager to support the delivery of the MD Office portfolio of work. They will be required to be part of the MD office team and provide comprehensive administrative support to a high standard.

The post holder will provide comprehensive and robust administrative and secretarial support for delegated clinical and non-clinical work streams and projects within the Executive Medical Directors portfolio. Responsible for the provision of a comprehensive administrative/secretarial support service including diary and email management, coordination and servicing meetings, taking calls, and passing on accurate messages in a timely manner, and maintaining appropriate information systems as required.

This post is part of a multi-skilled team and the post holder will work supporting the Medical Directorate function, providing administrative cross-cover when required. The post holder will require a high level of competence in Microsoft Office packages, communication and organisational skills.

This post is initially for fixed term with the potential opportunity for permanent placement.

Proposed Interview Date - 17th November 2025

Main duties of the job

Provide administrative and secretarial support for delegated clinical and non-clinical work streams and projects within the Executive Medical Directors portfolio

Establish and accurately maintain information systems.

Support the delivery of Trust wide mortality review and learning from deaths national framework

About us

Croydon Health Services provides integrated NHS services to care for people at home, in schools, and health clinics across the borough as well as at Croydon University Hospital and Purley War Memorial Hospital.CUH provides more than 100 specialist services and is home to the borough's only Emergency Department and 24/7 maternity services, including a labour ward, midwifery-led birth centre and the Crocus home birthing team.Purley War Memorial Hospital (PWMH) in the south of the borough offers outpatient care, including diagnostic services, physiotherapy and ophthalmology services run by Moorfields Eye Hospital, alongside an onsite GP surgery.

Our experienced staff take care of people of all ages across the borough of Croydon.

We are a very close-knit and friendly organisation where everyone of our 3600 members of staff is valued. We strongly believe that our employees are our greatest asset.

Details

Date posted

31 October 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£35,763 to £43,466 a year pa pro rata incl HCAS (outer)

Contract

Fixed term

Duration

8 months

Working pattern

Full-time, Flexible working

Reference number

199-7363291-FM-MT-A

Job locations

Croydon University Hospital

530 London Road

Croydon

CR7 7YE


Job description

Job responsibilities

The post holder will provide comprehensive and robust administrative and secretarial support for delegated clinical and non-clinical work streams and projects within the Executive Medical Directors portfolio. Responsible for the provision of a comprehensive administrative/secretarial support service including diary and email management, coordination and servicing meetings, taking calls, and passing on accurate messages in a timely manner, and maintaining appropriate information systems as required.

Job description

Job responsibilities

The post holder will provide comprehensive and robust administrative and secretarial support for delegated clinical and non-clinical work streams and projects within the Executive Medical Directors portfolio. Responsible for the provision of a comprehensive administrative/secretarial support service including diary and email management, coordination and servicing meetings, taking calls, and passing on accurate messages in a timely manner, and maintaining appropriate information systems as required.

Person Specification

Education

Essential

  • Degree or equivalent Experience

Desirable

  • Evidence of continuous professional development

Skills and Experience

Essential

  • Evidence of working with data to analyse patterns or trends
  • Proven experience of reports, presentations, letters and other documents to a very high standard
  • Use of a range of IT applications to create reports & maintain project information systems
  • Proficient in the use of software packages such as Microsoft Office, i.e. Word, Excel. PowerPoint, Outlook

Desirable

  • Previous experience of working in the NHS
  • Understanding of the healthcare environment in both acute and community settings

Communication & Relationship Skills

Essential

  • Commitment to partnership working to achieve key targets
  • Ability to respect and maintain confidentially and follow policies and procedures
  • Flexible and pragmatic approach to problems
  • To be a flexible team player
  • Ability to communicate effectively with staff and managers at all levels throughout the organisation
Person Specification

Education

Essential

  • Degree or equivalent Experience

Desirable

  • Evidence of continuous professional development

Skills and Experience

Essential

  • Evidence of working with data to analyse patterns or trends
  • Proven experience of reports, presentations, letters and other documents to a very high standard
  • Use of a range of IT applications to create reports & maintain project information systems
  • Proficient in the use of software packages such as Microsoft Office, i.e. Word, Excel. PowerPoint, Outlook

Desirable

  • Previous experience of working in the NHS
  • Understanding of the healthcare environment in both acute and community settings

Communication & Relationship Skills

Essential

  • Commitment to partnership working to achieve key targets
  • Ability to respect and maintain confidentially and follow policies and procedures
  • Flexible and pragmatic approach to problems
  • To be a flexible team player
  • Ability to communicate effectively with staff and managers at all levels throughout the organisation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Croydon Health Services NHS Trust

Address

Croydon University Hospital

530 London Road

Croydon

CR7 7YE


Employer's website

https://www.croydonhealthservices.nhs.uk/recruitment/ (Opens in a new tab)

Employer details

Employer name

Croydon Health Services NHS Trust

Address

Croydon University Hospital

530 London Road

Croydon

CR7 7YE


Employer's website

https://www.croydonhealthservices.nhs.uk/recruitment/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Business Manager

Suji Somar

sujisomar@nhs.net

02084013677

Details

Date posted

31 October 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£35,763 to £43,466 a year pa pro rata incl HCAS (outer)

Contract

Fixed term

Duration

8 months

Working pattern

Full-time, Flexible working

Reference number

199-7363291-FM-MT-A

Job locations

Croydon University Hospital

530 London Road

Croydon

CR7 7YE


Supporting documents

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