Croydon Health Services NHS Trust

Patient Safety Officer

The closing date is 05 November 2025

Job summary

Reporting to the Patient Safety Lead, this post forms part of the Patient Safety Team to support thedelivery of the Trust's Quality Strategy and vision to ensure 'Excellent Care for all' through the delivery ofsafe, effective and high quality services, that ensure the people who use our services, their families,carers and visitors receive a positive experience.

Main duties of the job

Delivering the day to day systems and processes to support effective patient safety across theTrust, providing support and information to staff to deliver trust wide systems and processes.Supporting a culture that improves quality by enabling the delivery of high quality care through theeffective identification of lessons/areas for improvement and promotion of learning as a result ofdata analysis and investigation, using audit and evaluation cycles to seek assurance.

About us

Croydon Health Services provides integrated NHS services to care for people at home, in schools, and health clinics across the borough as well as at Croydon University Hospital and Purley War Memorial Hospital.

CUH provides more than 100 specialist services and is home to the borough's only Emergency Department and 24/7 maternity services, including a labour ward, midwifery-led birth centre and the Crocus home birthing team.

Purley War Memorial Hospital (PWMH) in the south of the borough offers outpatient care, including diagnostic services, physiotherapy and ophthalmology services run by Moorfields Eye Hospital, alongside an onsite GP surgery.

Our experienced district nursing teams, Allied Health Professionals and community matrons look after for people of all ages across Croydon and our Children's Hospital at Home cares for children with long-term conditions without them having to come to hospital.

We are a very close-knit and friendly organisation where everyone of our 3600 members of staff is valued. We strongly believe that our employees are our greatest asset.

Join us and be a part of the team that is making Croydon proud.

Details

Date posted

23 October 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£35,763 to £43,466 a year p.a incl of HCAS p.a

Contract

Permanent

Working pattern

Full-time

Reference number

199-7431752-FM-MT-A

Job locations

Croydon University Hospital

150 London Road

Croydon

CR7 7YE


Job description

Job responsibilities

***Please see the attached supporting document which contains more information about the role in job description and person specification***

Job description

Job responsibilities

***Please see the attached supporting document which contains more information about the role in job description and person specification***

Person Specification

EDUCATION & QUALIFICATIONS

Essential

  • Educated to degree level or higher, or relevant experience in the field of quality and patient safety
  • Evidence of continuing professional development
  • Previous Experience within the NHS

KNOWLEDGE & UNDERSTANDING

Essential

  • Knowledge of NHS Quality and Patient Safety acquired through training and experience
  • Knowledge of using a database and making judgements about the data entered
  • Experience of working to deadlines and managing processes to deadlines
  • Experience of providing information in a clear and concise manner
  • Experience of reporting against Performance indicators and quality metrics
  • Experience of PSRIF
  • Experience of producing reports and analysing data
  • Experience and working knowledge of the Radar reporting management system
  • Understanding of the healthcare environment in both acute and community settings
  • Knowledge of risk management
  • Working knowledge of Data Protection issues
  • Able to demonstrate leadership and problem solving skills in complex and difficult situations
  • Ability to work autonomously and as a member of a team
  • Experience of multi professional working within a healthcare setting

SKILLS & ABILITIES

Essential

  • Excellent written/verbal communication skills
  • An ability to present information to divisional/executive level
  • An ability to interpret complex information
  • Ability to organise, prioritise and manage a diverse workload with competing priorities within a Busy environment,whilst maintaining focus on key issues
Person Specification

EDUCATION & QUALIFICATIONS

Essential

  • Educated to degree level or higher, or relevant experience in the field of quality and patient safety
  • Evidence of continuing professional development
  • Previous Experience within the NHS

KNOWLEDGE & UNDERSTANDING

Essential

  • Knowledge of NHS Quality and Patient Safety acquired through training and experience
  • Knowledge of using a database and making judgements about the data entered
  • Experience of working to deadlines and managing processes to deadlines
  • Experience of providing information in a clear and concise manner
  • Experience of reporting against Performance indicators and quality metrics
  • Experience of PSRIF
  • Experience of producing reports and analysing data
  • Experience and working knowledge of the Radar reporting management system
  • Understanding of the healthcare environment in both acute and community settings
  • Knowledge of risk management
  • Working knowledge of Data Protection issues
  • Able to demonstrate leadership and problem solving skills in complex and difficult situations
  • Ability to work autonomously and as a member of a team
  • Experience of multi professional working within a healthcare setting

SKILLS & ABILITIES

Essential

  • Excellent written/verbal communication skills
  • An ability to present information to divisional/executive level
  • An ability to interpret complex information
  • Ability to organise, prioritise and manage a diverse workload with competing priorities within a Busy environment,whilst maintaining focus on key issues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Croydon Health Services NHS Trust

Address

Croydon University Hospital

150 London Road

Croydon

CR7 7YE


Employer's website

https://www.croydonhealthservices.nhs.uk/recruitment/ (Opens in a new tab)

Employer details

Employer name

Croydon Health Services NHS Trust

Address

Croydon University Hospital

150 London Road

Croydon

CR7 7YE


Employer's website

https://www.croydonhealthservices.nhs.uk/recruitment/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Risk and Safety Applications Manager

Oluwaseyi Adesioye

o.adesioye@nhs.net

02084013000

Details

Date posted

23 October 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£35,763 to £43,466 a year p.a incl of HCAS p.a

Contract

Permanent

Working pattern

Full-time

Reference number

199-7431752-FM-MT-A

Job locations

Croydon University Hospital

150 London Road

Croydon

CR7 7YE


Supporting documents

Privacy notice

Croydon Health Services NHS Trust's privacy notice (opens in a new tab)