Croydon Health Services NHS Trust

Team Administrator

Information:

This job is now closed

Job summary

Team Administrator

Part Time - 15 H/W, Permanent - Band 3

Please note this role is 2 days per week (15 hours) predominantly based at Lennard Rd and will support the Tulip Challenging Behaviour Service, supporting CYP with Learning disabilities. the successful candidate may be required to provide Cross Cover for the Tulip nursing team across other sites on occasion.

The Paediatric Neurodisability Nursing Team and Children's community nursing team provides co-ordination and case management of children with highly complex and unstable long-term conditions in partnership with health, education and social care organisations.

The aim of the service is to provide a dedicated specialist children's nurse to promote standards of excellence and manage the clinical risk of complex, unstable and vulnerable children in the community within the context of family centered care thereby reducing the need for secondary care interventions.

This role work alongside other service administrators to support provide administration to Paeditaric Neurodisability and Community Children's nursing services, working flexibly to meet the diverse needs of the service across St Giles School and Lennard Road sites.

Interview Date - TBC

Main duties of the job

To be responsible for providing full administrative support to the team to which you are working, duties may include:

Use of computer software packages to process documents and letters

Ability to access the internet and use email

Use of spreadsheets or databases as appropriate to collate data required for service management

Maintain accurate diaries

Maintaining an effective up to date filing system

Ordering equipment and monitoring and arranging servicing of equipment used by nursing staff.

Arranging appointments and booking venues

Screening incoming mail, dealing with directly if appropriate or referring to members of the team

Drafting letters and memos as appropriate

Preparing agendas, minute taking and typing up the minutes of the meeting

Running data reports from NHS systems such as EMIS.

About us

Croydon Health Services provides integrated NHS services to care for people at home, in schools, and health clinics across the borough as well as at Croydon University Hospital and Purley War Memorial Hospital.

CUH provides more than 100 specialist services and is home to the borough's only Emergency Department and 24/7 maternity services, including a labour ward, midwifery-led birth centre and the Crocus home birthing team.

Purley War Memorial Hospital (PWMH) in the south of the borough offers outpatient care, including diagnostic services, physiotherapy and ophthalmology services run by Moorfields Eye Hospital, alongside an onsite GP surgery.

Our experienced staff take care of people of all ages across the borough of Croydon.

We are a very close-knit and friendly organisation where everyone of our 3600 members of staff is valued. We strongly believe that our employees are our greatest asset.

Join us and be a part of the team that is making Croydon proud.

Details

Date posted

16 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£29,651 to £31,312 a year pa pro-rata incl HCAS (outer)

Contract

Permanent

Working pattern

Part-time

Reference number

199-7410632-FM-MT

Job locations

St Giles School

Pampisford Road

South Croydon

CR2 6DF


Job description

Job responsibilities

See the attached JD and PS for more detailed information re the post.

please note this post is split across Paediatric Neurodisability Nursing and Children's Community Nursing.

Please contact Charlotte Conway (see below) for more details on the specific working arrangements

Job description

Job responsibilities

See the attached JD and PS for more detailed information re the post.

please note this post is split across Paediatric Neurodisability Nursing and Children's Community Nursing.

Please contact Charlotte Conway (see below) for more details on the specific working arrangements

Person Specification

Educucation/ Qualifications

Essential

  • GCSE Education/NVQ 3/City and Guilds or equivalent
  • ECDL or equivalent IT qualification

Desirable

  • Education at degree level
  • Specialist qualifications/ extensive experience in the use of excel spreadsheets

Skills and Abilities

Essential

  • Ability to communicate in a variety of settings with patients, relatives of varying levels of understanding.

Desirable

  • Experience of administrative working in a healthcare setting.

Experience

Essential

  • Experience of wide range of routine and complex clerical activities preferably within the healthcare setting or equivalent public sector.
  • experience of using Office applications including the use of Outlook electronic mail systems and use of routine office equipment.

Desirable

  • Knowledge of medical and pharmaceutical terminology
  • Experience or understanding of the audit process
  • Previous experience working in a setting with children with disability/ complex health conditions.

Knowledge

Essential

  • Ability to produce and proof read reports/documents to a high standard.
  • Using Word, Powerpoint and Excel to a high standard. Excellent communication and interpersonal skills, including an excellent telephone manner.

Aptitude

Essential

  • Good organisational and time management skills. Ability to work effectively within a team.
  • Ability to work independently and take responsibility for own decisions but recognising when to refer to senior staff appropriately.
  • Ability to organise, prioritise work for self and others and ability to meet deadlines.
  • Develop effective working relationships across organisational boundaries
Person Specification

Educucation/ Qualifications

Essential

  • GCSE Education/NVQ 3/City and Guilds or equivalent
  • ECDL or equivalent IT qualification

Desirable

  • Education at degree level
  • Specialist qualifications/ extensive experience in the use of excel spreadsheets

Skills and Abilities

Essential

  • Ability to communicate in a variety of settings with patients, relatives of varying levels of understanding.

Desirable

  • Experience of administrative working in a healthcare setting.

Experience

Essential

  • Experience of wide range of routine and complex clerical activities preferably within the healthcare setting or equivalent public sector.
  • experience of using Office applications including the use of Outlook electronic mail systems and use of routine office equipment.

Desirable

  • Knowledge of medical and pharmaceutical terminology
  • Experience or understanding of the audit process
  • Previous experience working in a setting with children with disability/ complex health conditions.

Knowledge

Essential

  • Ability to produce and proof read reports/documents to a high standard.
  • Using Word, Powerpoint and Excel to a high standard. Excellent communication and interpersonal skills, including an excellent telephone manner.

Aptitude

Essential

  • Good organisational and time management skills. Ability to work effectively within a team.
  • Ability to work independently and take responsibility for own decisions but recognising when to refer to senior staff appropriately.
  • Ability to organise, prioritise work for self and others and ability to meet deadlines.
  • Develop effective working relationships across organisational boundaries

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Croydon Health Services NHS Trust

Address

St Giles School

Pampisford Road

South Croydon

CR2 6DF


Employer's website

https://www.croydonhealthservices.nhs.uk/recruitment/ (Opens in a new tab)

Employer details

Employer name

Croydon Health Services NHS Trust

Address

St Giles School

Pampisford Road

South Croydon

CR2 6DF


Employer's website

https://www.croydonhealthservices.nhs.uk/recruitment/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Paediatric Neurodisability Matron

Charlotte Conway

charlotte.conway2@nhs.net

02086804810

Details

Date posted

16 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£29,651 to £31,312 a year pa pro-rata incl HCAS (outer)

Contract

Permanent

Working pattern

Part-time

Reference number

199-7410632-FM-MT

Job locations

St Giles School

Pampisford Road

South Croydon

CR2 6DF


Supporting documents

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