Croydon Health Services NHS Trust

Deputy Director of Facilities

The closing date is 05 August 2025

Job summary

Deputy Director of Facilities

Band 8d

To provide a clean, comfortable, safe, secure and welcoming environment for patients and staff with a wide range of Facilities Services utilising a diverse workforce. Facilities Services are to be in line with all Government targets and initiatives and mandatory legislation.

Facilities Services including catering, domestic service, laundry and linen, portering, post room, switchboard staff, car parking, customer services, reception, waste management, security, patient and staff transport, community property administration and other minor contracts. To lead on the Trusts sustainability plan.

Interview Date TBC

Main duties of the job

Act as a patient champion for the environment ensuring that all Facilities' services are designed, developed and delivered with the patient in the context as the customer.

Particularly the postholder will reach out and have oversight of the Estate Team when the Director of Estates and Facilities is either absent or requests support.

The post-holder is responsible to the Director of Estates & Facilities for the quality and delivery of patient services, support staff and the environment for Croydon Health Services NHS Trust. Key objectives:

  1. Strategic leadership of the Facilities teams;
  2. Provision of high quality care and act as Patient Environment Advocate;
  3. Strategic service development for Estates & Facilities Services;
  4. Effective value for money, cost and efficiency improvements;
  5. Liaison with staff and patients;
  6. Provision of a high quality, safe and clean environment;
  7. Provide professional advice and support to the executives, senior managers, clinical colleagues and This includes interpretation and applications of policy changes, guidance and best practice;
  8. Effective management of staff accommodation;
  9. Development and review of Facilities operational risk registers and ownership of facilities incident management. Provide robust risk mitigation strategies and risk assessment mitigation plans.
  10. Ensure compliance with industry and NHS guidance and legislation

About us

Croydon Health Services provides integrated NHS services to care for people at home, in schools, and health clinics across the borough as well as at Croydon University Hospital and Purley War Memorial Hospital.

CUH provides more than 100 specialist services and is home to the borough's only Emergency Department and 24/7 maternity services, including a labour ward, midwifery-led birth centre and the Crocus home birthing team.

Purley War Memorial Hospital (PWMH) in the south of the borough offers outpatient care, including diagnostic services, physiotherapy and ophthalmology services run by Moorfields Eye Hospital, alongside an onsite GP surgery.

Our experienced staff take care of people of all ages across the borough of Croydon.

We are a very close-knit and friendly organisation where everyone of our 3600 members of staff is valued. We strongly believe that our employees are our greatest asset.

Details

Date posted

22 July 2025

Pay scheme

Agenda for change

Band

Band 8d

Salary

£97,283 to £111,278 a year per annum inc HCAS (Outer)

Contract

Permanent

Working pattern

Full-time

Reference number

199-NN-7313277-MT

Job locations

Croydon University Hospital

530 London Road

Croydon

CR7 7YE


Job description

Job responsibilities

**********PLEASE SEE JOB DESCRIPTION AND PERSON SPECIFICATION FOR FURTHER INFORMATION REGARDING THIS POST***********

Job description

Job responsibilities

**********PLEASE SEE JOB DESCRIPTION AND PERSON SPECIFICATION FOR FURTHER INFORMATION REGARDING THIS POST***********

Person Specification

EXPERIENCE AND KNOWLEDGE

Essential

  • Knowledge of NHS Transformation agenda in respect of facilities and/or an up-to-date knowledge and awareness of key issues in Facilities management.
  • Good understanding of legislation governing the provision of Facilities services and the ability to translate this into practice. Highly effective, professional leadership
  • Managing a number of disciplines within Estates & Facilities/Support Services management
  • Experience of procurement strategy and all matters relating to the procurement process
  • Dealing with complex/difficult and sensitive HR issues
  • Experience of healthcare systems, procedures, legislation, guidance and medical terminology

SKILLS AND ABILITIES

Essential

  • Strong value-based Leadership skills, able to provide vision and drive for the future development of services.
  • Ability to draw up action plans and ensure that deadlines are met in compliance with overall strategy.
  • Substantial experience and understanding of managing large departments and budgets
  • To be able to analysis data and compile reports for presentation up to Board Level
Person Specification

EXPERIENCE AND KNOWLEDGE

Essential

  • Knowledge of NHS Transformation agenda in respect of facilities and/or an up-to-date knowledge and awareness of key issues in Facilities management.
  • Good understanding of legislation governing the provision of Facilities services and the ability to translate this into practice. Highly effective, professional leadership
  • Managing a number of disciplines within Estates & Facilities/Support Services management
  • Experience of procurement strategy and all matters relating to the procurement process
  • Dealing with complex/difficult and sensitive HR issues
  • Experience of healthcare systems, procedures, legislation, guidance and medical terminology

SKILLS AND ABILITIES

Essential

  • Strong value-based Leadership skills, able to provide vision and drive for the future development of services.
  • Ability to draw up action plans and ensure that deadlines are met in compliance with overall strategy.
  • Substantial experience and understanding of managing large departments and budgets
  • To be able to analysis data and compile reports for presentation up to Board Level

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Croydon Health Services NHS Trust

Address

Croydon University Hospital

530 London Road

Croydon

CR7 7YE


Employer's website

https://www.croydonhealthservices.nhs.uk/recruitment/ (Opens in a new tab)

Employer details

Employer name

Croydon Health Services NHS Trust

Address

Croydon University Hospital

530 London Road

Croydon

CR7 7YE


Employer's website

https://www.croydonhealthservices.nhs.uk/recruitment/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

PA to Director of Estates and Facilities

Hannah Gilford

hannah.gilford1@nhs.net

02084013382

Details

Date posted

22 July 2025

Pay scheme

Agenda for change

Band

Band 8d

Salary

£97,283 to £111,278 a year per annum inc HCAS (Outer)

Contract

Permanent

Working pattern

Full-time

Reference number

199-NN-7313277-MT

Job locations

Croydon University Hospital

530 London Road

Croydon

CR7 7YE


Supporting documents

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