Croydon Health Services NHS Trust

Medical HR Assistant

The closing date is 20 July 2025

Job summary

Medical HR Assistant - Band 3

Fixed Term Contract until 31st March 2026

We are seeking an enthusiastic and highly organised Medical HR Assistant to join our Medical Workforce team at Croydon Health Services NHS Trust on a fixed-term basis until 31st March 2026.

This is a fantastic opportunity for someone with a strong administrative background and excellent interpersonal skills to develop their career within a busy and rewarding HR environment. As a key member of the team, you will support the full employee lifecycle for medical and dental staff--helping to deliver a professional, efficient, and compassionate service to the doctors who care for our patients.

At Croydon, we are proud of our values: Professional, Compassionate, Respectful, and Safe. If you are looking to work in a friendly, forward-thinking team where your contribution is truly valued, we'd love to hear from you.

Join us and be part of the team that's making Croydon proud.

Interview Date - TBC

Main duties of the job

Provide efficient administrative support to the team, ensuring smooth departmental operations using Microsoft Office tools such as Word,Excel, and Outlook.

Maintain accurate paper and electronic records in line with departmental procedures. Offer cover for the Medical Workforce Administrator during absences or as required. Support the Medical HR Advisor, Manager, and Deputy Head of Medical Workforce by arranging meetings, managing diaries, taking minutes, and liaising with internal and external stakeholders. Maintain up-to-date filing systems and assist in improving HR processes and systems. Manage ad-hoc medical and dental locum and honorary contracts, including pre-employment checks, contract issuing, and payroll processing.

Key tasks include coordinating recruitment and onboarding, placing job adverts, arranging interviews, and completing employment checks. Issue employment contracts and letters, update ESR, and maintain accurate staff records. Oversee honorary contracts and the Trust's internal medical locum bank. Support compliance tracking, payroll reports, and Medical Workforce meetings. You must be confident using Microsoft Office, able to manage competing priorities, and maintain accuracy and discretion. NHS or HR experience is desirable, but a positive attitude and willingness to learn are equally valued.

About us

Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.

Our main hospital site, Croydon University Hospital is one of the busiest in London. We're also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people's homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon and our Children's Hospital at Home cares for children with long-term conditions without them having to come to hospital.

Across the NHS everyone is working hard to meet growing demand and we're no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff. As well as offering access to a range of core skills training and professional development.

Details

Date posted

10 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£29,176 to £30,225 a year pa incl HCAS Outer pro rata

Contract

Fixed term

Duration

8 months

Working pattern

Full-time

Reference number

199-7069669-FM-MT

Job locations

Croydon University Hospital

530 London Road

Thornton Heath

CR7 7YE


Job description

Job responsibilities

Please see the attached supporting job description and person specification document which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification.

Job description

Job responsibilities

Please see the attached supporting job description and person specification document which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification.

Person Specification

EDUCATION AND QUALIFICATIONS

Essential

  • Educated to GCSE level (including Maths and English), NVQ Level 4 OR equivalent professional experience
  • ECDL or equivalent

Desirable

  • CIPD/Part qualified/CPP

KNOWLEDGE AND UNDERSTANDING

Essential

  • Employers NHS employment standards
  • General knowledge of Recruitment/HR processes
  • Good customer/service relations
  • Recruitment processes /procedures
  • MS Office applications, particularly Word, Excel and PowerPoint

Desirable

  • Understanding of best practice and current issues within the NHS

SKILLS/ABILITIES

Essential

  • Good verbal written and interpersonal communication skills
  • Good customer service skills
  • Good level of numeracy
  • Good attention to detail and high accuracy
  • Ability to manage and prioritise multiple and sometimes conflicting demands

EXPERIENCE

Essential

  • Significant Administrative experience
  • Excellent customer service skills and experience in a customer service facing role
  • Working in a multidisciplinary team
  • Use of computerised database systems

Desirable

  • Medical HR/General HR recruitment experience
Person Specification

EDUCATION AND QUALIFICATIONS

Essential

  • Educated to GCSE level (including Maths and English), NVQ Level 4 OR equivalent professional experience
  • ECDL or equivalent

Desirable

  • CIPD/Part qualified/CPP

KNOWLEDGE AND UNDERSTANDING

Essential

  • Employers NHS employment standards
  • General knowledge of Recruitment/HR processes
  • Good customer/service relations
  • Recruitment processes /procedures
  • MS Office applications, particularly Word, Excel and PowerPoint

Desirable

  • Understanding of best practice and current issues within the NHS

SKILLS/ABILITIES

Essential

  • Good verbal written and interpersonal communication skills
  • Good customer service skills
  • Good level of numeracy
  • Good attention to detail and high accuracy
  • Ability to manage and prioritise multiple and sometimes conflicting demands

EXPERIENCE

Essential

  • Significant Administrative experience
  • Excellent customer service skills and experience in a customer service facing role
  • Working in a multidisciplinary team
  • Use of computerised database systems

Desirable

  • Medical HR/General HR recruitment experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Croydon Health Services NHS Trust

Address

Croydon University Hospital

530 London Road

Thornton Heath

CR7 7YE


Employer's website

https://www.croydonhealthservices.nhs.uk/recruitment/ (Opens in a new tab)

Employer details

Employer name

Croydon Health Services NHS Trust

Address

Croydon University Hospital

530 London Road

Thornton Heath

CR7 7YE


Employer's website

https://www.croydonhealthservices.nhs.uk/recruitment/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Senior Medical HR Advisor

Charlotte So

charlotte.so@nhs.net

02084015285

Details

Date posted

10 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£29,176 to £30,225 a year pa incl HCAS Outer pro rata

Contract

Fixed term

Duration

8 months

Working pattern

Full-time

Reference number

199-7069669-FM-MT

Job locations

Croydon University Hospital

530 London Road

Thornton Heath

CR7 7YE


Supporting documents

Privacy notice

Croydon Health Services NHS Trust's privacy notice (opens in a new tab)