Croydon Health Services NHS Trust

Employee Relations Manager

Information:

This job is now closed

Job summary

Employee Relations Manager

*PREVIOUS APPLICANTS NEED NOT APPLY*

Are you passionate about creating a positive and supportive workplace? We have an exciting opportunity for an Employee Relations Manager to lead our dedicated Employee Relations (ER) team at Croydon Health Services. If you have strong leadership skills and expert knowledge of employment law, we'd love to hear from you!

Who We're Looking For

We're looking for someone who is:

A strong communicator with extensive experience in employee relations

Confident handling highly complex cases and working with multiple stakeholders

Passionate about coaching and developing managers to enhance their ER skills

Organised and results-driven, with the ability to meet ER performance targets

Interview Date - TBC

Main duties of the job

What You'll Be Doing

As our Employee Relations Manager, you'll work closely with the Head of Employee Relations to ensure our ER team provides a proactive, efficient, and fair service for managers and staff. You'll play a key role in:

Leading and supporting the ER team to resolve cases fairly, quickly, and in line with best practices

Advising on and managing complex ER cases in a fast-paced, unionised environment

Coaching and training managers so they feel confident handling ER matters

Driving performance improvements and helping to meet key ER objectives

About us

Why Join Croydon Health Services?

At Croydon Health Services NHS Trust, we're proud to serve a diverse community of over 360,000 people. Our dedicated team of 4,100 staff provides both hospital and community care, ensuring people get the support they need--whether in Croydon University Hospital, specialist clinics, or even their own homes.

We know that working in healthcare comes with challenges, but with the right team, we're making a real difference. We're committed to innovation, staff development, and empowering our people to shape the future of healthcare.

Details

Date posted

03 March 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£51,883 to £58,544 a year pro rata per annum inc HCAS (outer)

Contract

Permanent

Working pattern

Full-time

Reference number

199-NN-6963341-FM-MT-Z-A

Job locations

Croydon University Hospital

London Road

Croydon

CR7 7YE


Job description

Job responsibilities

***Please see the attached supporting document which contains more information about the role in the job description and person specification***

Job description

Job responsibilities

***Please see the attached supporting document which contains more information about the role in the job description and person specification***

Person Specification

Qualifications

Essential

  • Educated to Degree Level
  • CIPD qualified and registered

Desirable

  • PG Certificate in Employment Law

Experience

Essential

  • Extensive experience of providing expert advice on Employee Relations in large complex unionised organisations
  • Experience in the development and delivery of employee relations training.
  • Experience of managing teams
  • Experience of managing highly complex investigations
  • Experience of policy development and implementation
  • Proven ability to improve service delivery through innovative solutions and process optimisation

Desirable

  • NHS experience

Knowledge and Skills

Essential

  • Knowledge of ER best practice.
  • Ability to gain the confidence of and influence people at all levels and in situations where hostility or resistance may be encountered.
  • Good IT skills including word/excel/PowerPoint.
  • Thorough knowledge of employment law and its application in Employee Relations
  • Excellent written and communication skills- able to communicate with a wide range of people on complex issues
  • Familiar with HR systems and producing reports

Desirable

  • Skilled ESR user
  • Trained job matcher
Person Specification

Qualifications

Essential

  • Educated to Degree Level
  • CIPD qualified and registered

Desirable

  • PG Certificate in Employment Law

Experience

Essential

  • Extensive experience of providing expert advice on Employee Relations in large complex unionised organisations
  • Experience in the development and delivery of employee relations training.
  • Experience of managing teams
  • Experience of managing highly complex investigations
  • Experience of policy development and implementation
  • Proven ability to improve service delivery through innovative solutions and process optimisation

Desirable

  • NHS experience

Knowledge and Skills

Essential

  • Knowledge of ER best practice.
  • Ability to gain the confidence of and influence people at all levels and in situations where hostility or resistance may be encountered.
  • Good IT skills including word/excel/PowerPoint.
  • Thorough knowledge of employment law and its application in Employee Relations
  • Excellent written and communication skills- able to communicate with a wide range of people on complex issues
  • Familiar with HR systems and producing reports

Desirable

  • Skilled ESR user
  • Trained job matcher

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Croydon Health Services NHS Trust

Address

Croydon University Hospital

London Road

Croydon

CR7 7YE


Employer's website

https://www.croydonhealthservices.nhs.uk/recruitment/ (Opens in a new tab)

Employer details

Employer name

Croydon Health Services NHS Trust

Address

Croydon University Hospital

London Road

Croydon

CR7 7YE


Employer's website

https://www.croydonhealthservices.nhs.uk/recruitment/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Head of Employee Relations

Lindy Chetty

lindy.chetty@nhs.net

02084013000

Details

Date posted

03 March 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£51,883 to £58,544 a year pro rata per annum inc HCAS (outer)

Contract

Permanent

Working pattern

Full-time

Reference number

199-NN-6963341-FM-MT-Z-A

Job locations

Croydon University Hospital

London Road

Croydon

CR7 7YE


Supporting documents

Privacy notice

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