Admin and Clerical Officer

Job summary

Admin and Clerical Officer

Band 2

We have an exciting opportunity for a Admin and Clerical Officer to work in the Physiotherapy department. You will be able to contribute to the smooth running of the Physiotherapy Service by working with the physiotherapists to provide a co-ordinated, efficient and effective clerical and administrative service. If you would like more information on this post please see job Description.

Main duties of the job

MAIN DUTIES AND RESPONSIBILITIES

To answer the telephone and take and record messages for the therapists accurately and promptly.

To assist in the computerised data entry of all referrals (Cerner and/or EMIS). Input activity and other Cerner and/or EMIS work as required.

To prepare clinic schedules for clinics, making amendments and additions as appropriate.

To make appointments for domiciliary patients, giving advice regarding their appointment. Booking an interpreter if requested.Good communication skills are essential and a sensitive approach to patient's needs.

About us

Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.

Our main hospital site, Croydon University Hospital is one of the busiest in London. We're also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people's homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon and our Children's Hospital at Home cares for children with long-term conditions without them having to come to hospital.

Across the NHS everyone is working hard to meet growing demand and we're no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff. As well as offering access to a range of core skills training and professional development.

Job description

Job responsibilities

*************** PLEASE SEE THE JOB DESCRIPTION AND PERSON SPECIFICATION FOR FURTHER INFORMATION *******************

Person Specification

Previous Experience of Administration

Essential

• Noted experience

Desirable

• Working with EMIS

Ability to work within a Team

Essential

• Explanation of how person has worked in a Team

Desirable

• Evidence of Previous work with others

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).