Overseas Visitors and Private Patient Clerk

Job summary

Overseas Visitors and Private Patient Clerk

Band -2 , Full Time, Permanent

This is a fantastic opportunity join a Trust providing integrated NHS services for local people at Croydon University Hospital, Purley War Memorial Hospital, in clinics and people's homes across the borough of Croydon.

The post holder's role is to ensure that overseas visitors are correctly assessed for eligibility for NHS treatment and will ensure that non-eligible overseas visitors and private patients are charged appropriately for the services they receive.

Proposed Interview Date - 3rd February 2025

Main duties of the job

1. Be able to communicate the requirements of the overseas and private patient charging processes to a variety of individuals across the Trust.
2. Become full conversant with the processes and procedures that are in place to identify and charge patients who are Overseas Visitors and Private Patients.
3. Keep written procedures and forms up to date, keep appropriate records of all interviews and enquires made, for easy and quickly obtainable reference for both Overseas Visitors and Private Patients.
4. Assist in liaison with consultants and departments to ensure that all OSV/Private patients are notified to the Overseas Visitors and Private Patients Department.
5. Interview patients/relatives to ascertain patient's residency status in the UK, and assess their eligibility for free NHS treatment, securing the necessary documentary evidence and recording the key points discussed and conclusions reached.

About us

Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.

Our main hospital site, Croydon University Hospital is one of the busiest in London. We're also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people's homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon and our Children's Hospital at Home cares for children with long-term conditions without them having to come to hospital.

Across the NHS everyone is working hard to meet growing demand and we're no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff. As well as offering access to a range of core skills training and professional development.