Endoscopy Booking Administrator

Job summary

We have an exciting opportunity for a highly motivated and enthusiastic Band 4 Endoscopy Booking Administrator to join our friendly and busy team of health professionals in the Endoscopy Unit at Croydon University Hospital. This will be a fixed term contract (12 months) to cover maternity leave absence.

The successful candidate will be the first point of contact for patients and visitors to the department and will be expected to provide comprehensive administrative/clerical and reception services. We are looking for a candidate with excellent communication skills, the ability to work as part of a team and to prioritise/organise their own workload.

The right candidate will be sympathetic and sensitive to the requirements of staff, patients and other service users, whether communicating by telephone or face-to-face, including dealing with difficult or demanding situations.

In return, we offer structured training in a supportive environment.

Main duties of the job

Endoscopy Booking Administrator Band 4, Full-time

Monday - Friday 09:00 - 17:00

We have an exciting opportunity for a highly motivated and enthusiastic Band 4 Endoscopy Booking Administrator to join our friendly and busy team of health professionals in the Endoscopy Unit at Croydon University Hospital. This will be a fixed term contract (12 months) to cover maternity leave absence.

The successful candidate will be the first point of contact for patients and visitors to the department and will be expected to provide comprehensive administrative/clerical and reception services. We are looking for a candidate with excellent communication skills, the ability to work as part of a team and to prioritise/organise their own workload.

The right candidate will be sympathetic and sensitive to the requirements of staff, patients and other service users, whether communicating by telephone or face-to-face, including dealing with difficult or demanding situations.

In return, we offer structured training in a supportive environment.

Proposed Interview Date - 9th January 2025

About us

Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.

Our main hospital site, Croydon University Hospital is one of the busiest in London. We're also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people's homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon and our Children's Hospital at Home cares for children with long-term conditions without them having to come to hospital.

Across the NHS everyone is working hard to meet growing demand and we're no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff. As well as offering access to a range of core skills training and professional development.