Clerical Officer

Job summary

Experienced and well organised office assistant to contribute to the smooth running of the Podiatry Service. You will be working with the Service Administrator, Allied Health professionals, and other Clerical Officers to provide a co-ordinated, efficient and effective clerical and administrative frontline service.

Main duties of the job

Clerical Officer - Podiatry Service (Band 2)

An exciting opportunity has arisen for a Clerical Officer within Community Integrated Adult Services. The role is demanding and interesting and will require someone who is flexible and able to work under pressure and deal with a variety of tasks. The post holder will work alongside the Service Administrator and Administration Staff in the Podiatry Dept.

If you are enthusiastic, have good IT skills and enjoy working in a busy environment then this is the position for you.

We are a friendly team, who would welcome the opportunity to work with a new member of staff willing to contribute to the ongoing development of the services we provide.

• To provide an efficient clerical support that will facilitate the smooth running of the Podiatry service.
• To be the first line of contact for our patients, other visitors and staff from our front office
• To be involved in the maintenance of all Podiatry systems
• To help manage our referral processes including our waiting lists and data entry
• To answer incoming calls, booking computerised appointments, dealing with patient queries

About us

Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon.

These include:

o Croydon University Hospital

o Purley Hospital

o The Sickle Cell and Thalassaemia Centre in Thornton Heath

o Community bases at Purley, Sanderstead, New Addington, Broad Green, Woodside

o A minor injuries unit in New Addington

The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 3,500 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.

Our Vision:

"Excellent integrated care for you and your family, when and where you need it"

Our 5 key 'Here for you' promises to the people of Croydon are:

o You feel cared for by helpful and welcoming staff

o You feel in safe hands with highly professional staff

o You feel confident in your treatment from skilled teams of compassionate clinicians

o You feel we value your time with convenient appointments, minimal waiting and care closer to home

o You feel it's getting better all the time as we continue to improve our services

We are one of 17 Trusts in the country who have been accepted as national pioneers on staff engagement and empowerment, through the adoption of "Listening into Action" as a new way of working. The approach we are taking to "Listening into Action" is new and different.