Croydon University Hospital NHS Trust

Emergency Service Clerk

Information:

This job is now closed

Job summary

Emergency Services Clerk - Band 2

Would you like to join our friendly Emergency Department team? Now is a great time to join the team as our new state of the art Emergency Department and UrgentTreatment Center is open.

Vacancies have become available for full-time Emergency Services Clerks.

The successful candidates will need to be approachable, with a friendly and professional disposition, that can cope in a busy and sometimes hectic environment. You will need to be able to work days, nights, weekends and Bank Holidays.

Interview Date:TBC

Main duties of the job

To support the emergency team to provide an effective, efficient service to patients that meets national targets for delivery. Follow all patient journeys ensuring that they are seen in a timely manner and escalate any deviations to the Senior Emergency Clerk on duty.

About us

Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.

Our main hospital site, Croydon University Hospital is one of the busiest in London. We're also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people's homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon and our Children's Hospital at Home cares for children with long-term conditions without them having to come to hospital.

Across the NHS everyone is working hard to meet growing demand and we're no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff. As well as offering access to a range of core skills training and professional development.

Details

Date posted

19 December 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£26,696 a year per annum Incl. HCAS (Outer)

Contract

Permanent

Working pattern

Part-time

Reference number

199-5866744-DK-HM

Job locations

Emergency Department

530 London Road

Croydon

CR7 7YE


Job description

Job responsibilities

** Please see the Job Description and the Person Specification for more details on the jobs responsibilities **

Job description

Job responsibilities

** Please see the Job Description and the Person Specification for more details on the jobs responsibilities **

Person Specification

Experience and knowledge

Essential

  • Experience and knowledge
  • Experience of working with the Public
  • Willing to undertake in-house training

Desirable

  • NHS experience
  • Previous receptionist experience

Skills and Abilities

Essential

  • Good communication and interpersonal skills
  • Ability to work as part of a team
  • Ability to cope under pressure
  • Organised/methodical
  • Awareness of patient confidentiality
  • Basic IT skills

Desirable

  • Knowledge of email and intranet usage
  • Evidence of undertaking further administrative training

Education and Qualifications

Essential

  • Education and Qualifications
  • Able to demonstrate literacy and numeracy

Desirable

  • Able to demonstrate literacy and numeracy

Personal Attributes

Essential

  • Friendly
  • Flexible
  • Confident
  • Experience of dealing with challenging situations

Desirable

  • Professional experience
Person Specification

Experience and knowledge

Essential

  • Experience and knowledge
  • Experience of working with the Public
  • Willing to undertake in-house training

Desirable

  • NHS experience
  • Previous receptionist experience

Skills and Abilities

Essential

  • Good communication and interpersonal skills
  • Ability to work as part of a team
  • Ability to cope under pressure
  • Organised/methodical
  • Awareness of patient confidentiality
  • Basic IT skills

Desirable

  • Knowledge of email and intranet usage
  • Evidence of undertaking further administrative training

Education and Qualifications

Essential

  • Education and Qualifications
  • Able to demonstrate literacy and numeracy

Desirable

  • Able to demonstrate literacy and numeracy

Personal Attributes

Essential

  • Friendly
  • Flexible
  • Confident
  • Experience of dealing with challenging situations

Desirable

  • Professional experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Croydon University Hospital NHS Trust

Address

Emergency Department

530 London Road

Croydon

CR7 7YE


Employer's website

https://www.croydonhealthservices.nhs.uk/recruitment/ (Opens in a new tab)

Employer details

Employer name

Croydon University Hospital NHS Trust

Address

Emergency Department

530 London Road

Croydon

CR7 7YE


Employer's website

https://www.croydonhealthservices.nhs.uk/recruitment/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Emergency CBU Administration Deputy Manager

Asta Uleviciene

auleviciene@nhs.net

02084013117

Details

Date posted

19 December 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£26,696 a year per annum Incl. HCAS (Outer)

Contract

Permanent

Working pattern

Part-time

Reference number

199-5866744-DK-HM

Job locations

Emergency Department

530 London Road

Croydon

CR7 7YE


Supporting documents

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