Croydon University Hospital NHS Trust

Temporary Staffing Advisor

Information:

This job is now closed

Job summary

Are you passionate about delivering the highest quality customer service?

Are you excellent at communicating?

Are you inspiring and experienced in adapting and supporting change?

We are seeking an exceptional team player who motivates others and consistently delivers the best service at all times, who understands the importance of bringing teams, and key stakeholders along with you in a fast-paced and demanding environment.

You will be instrumental in supporting setting up and maintaining a brand new Temporary Staffing Service within Croydon Health Services NHS Trust.

You will need to be highly efficient at organising your workload, prioritising appropriately, setting and managing clear expectations. You will have proven experience in a temporary staffing environment that will support you in delivering this new service and achieving engagement and active participation from all stakeholders.

We are looking for passion, dedication and excellent people skills to make this new team and service a success!

(this role is offered on an agile (flexible) working basis, please contact Jasmine to discuss further)

Main duties of the job

You will support the Temporary Staffing Team and the wider Trust in the delivery of high-quality, effective Temporary Staffing service, ensuring that the temporary staffing requirements of the Trust are met in the most cost-efficient manner.

You will ensure that they are able to provide cost effective and suitable temporary staffing solutions to the trust as required. This post will build, develop, implement and maintain processes and procedures in-line with service demands and supply a temporary staffing service that is suitable to meet the developing needs of the trust.

You will support the service to ensure it provides value for money and supports a reduction of organisational expenditure on bank and agency workers, supporting an increased use of bank and substantive staff and reduction on agency usage. And will support the development of controls and processes for the management of agency and locum spend, to include developing Standard Operating Procedures (SOPs).

About us

Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.

Our main hospital site, Croydon University Hospital is one of the busiest in London. We're also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people's homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon and our Children's Hospital at Home cares for children with long-term conditions without them having to come to hospital.

Across the NHS everyone is working hard to meet growing demand and we're no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff. As well as offering access to a range of core skills training and professional development.

Details

Date posted

28 November 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£29,460 to £31,909 a year per annum pr incl HCAS (outer)

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

199-NN-5856164-A&C-Y

Job locations

Mayday House, Croydon Health Services NHS Trust

Croydon

CR7 7YE


Job description

Job responsibilities

***Please see the attached supporting document which contains more information about the role in the job description and person specification***

Job description

Job responsibilities

***Please see the attached supporting document which contains more information about the role in the job description and person specification***

Person Specification

Experience

Essential

  • Experience of working within or understanding a temporary staffing environment, or equivalent customer service experience
  • Proven experience of working within a pressured environment achieving/exceeding KPIs

Desirable

  • Experience using Allocate HealthRoster / BankStaff

Skills

Essential

  • Excellent customer service skills, communication, organisation & planning
  • Superior working knowledge of Excel
Person Specification

Experience

Essential

  • Experience of working within or understanding a temporary staffing environment, or equivalent customer service experience
  • Proven experience of working within a pressured environment achieving/exceeding KPIs

Desirable

  • Experience using Allocate HealthRoster / BankStaff

Skills

Essential

  • Excellent customer service skills, communication, organisation & planning
  • Superior working knowledge of Excel

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Croydon University Hospital NHS Trust

Address

Mayday House, Croydon Health Services NHS Trust

Croydon

CR7 7YE


Employer's website

https://www.croydonhealthservices.nhs.uk/recruitment/ (Opens in a new tab)

Employer details

Employer name

Croydon University Hospital NHS Trust

Address

Mayday House, Croydon Health Services NHS Trust

Croydon

CR7 7YE


Employer's website

https://www.croydonhealthservices.nhs.uk/recruitment/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Temporary Staffing Manager

Jasmine Penny

jasmine.penny@nhs.net

Details

Date posted

28 November 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£29,460 to £31,909 a year per annum pr incl HCAS (outer)

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

199-NN-5856164-A&C-Y

Job locations

Mayday House, Croydon Health Services NHS Trust

Croydon

CR7 7YE


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