Croydon University Hospital NHS Trust

Operations Manager

Information:

This job is now closed

Job summary

Operations Manager 8a (Full Time/Fixed term/Secondment)

The post holder has a key responsibility for Surgical Specialities including all aspects of operational service and performance management. The post holder is expected to be accountable and to take decisions on day to day operational issues for areas within their responsibility and be responsible for the delivery of the services within their remit.

To support and work in collaboration with the Clinical Director, Associate Director of Operations (where appropriate), General Manager Associate Director of Nursing, Clinical Heads of Service, and Matrons in the planning, development, provision and review of the Service Group & Directorate's services.

Interview Date : TBC

Main duties of the job

An exciting opportunity has arisen for an experienced operations manager to for the Urology and Blood services departments at Croydon University Hospital.

The successful candidate will be expected to take overall management responsibility of these departments and ensure all key performance indicators delivered by the service are safe and well led, including delivery of the COVID recovery plan.

This role is important to Croydon, and the successful candidate will be expected to engage with all stakeholders to deliver services across all areas of the trust including external users such as the Croydon GP Collaborative

Organisational and leadership skills are important for this role, as the successfully candidate will be required to take a management lead on procurement projects related to these departmental projects.

About us

Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.Our main hospital site, Croydon University Hospital is one of the busiest in London. We're also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people's homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon.Across the NHS everyone is working hard to meet growing demand and we're no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff.If you want the opportunity to have a real impact, challenge yourself and be part of an NHS Trust that's making a real difference then a career at Croydon Health Services could be just what you're looking for.

Details

Date posted

25 August 2023

Pay scheme

Agenda for change

Band

Band 8a

Salary

£56,388 to £62,785 a year pa Incl. HCAS (Outer)

Contract

Permanent

Working pattern

Full-time

Reference number

199-5202472-FM-NP-A

Job locations

Croydon University Hospital

530 London Road, Thornton Heath

Croydon

CR7 7YE


Job description

Job responsibilities

** Please see the Job Description and the Person Specification for more details on the jobs responsibilities **

Job description

Job responsibilities

** Please see the Job Description and the Person Specification for more details on the jobs responsibilities **

Person Specification

Education & Qualification

Essential

  • Post graduate training in Business or Management in progress or completed or equivalent experience
  • Formal education to first degree level or equivalent ability or working towards Be able to demonstrate evidence of CPD
  • Be able to demonstrate evidence of CPD

Experience

Essential

  • Proven extensive experience in a management role to include
  • Proven experience at operational management level within a hospital setting, including senior level experience
  • Proven experience of staff management
  • Proven experience of budget management, including senior level experience
  • Proven experience of successful change management and service redesign
  • Familiarity with clinical service management issues
  • Evidence of training in managerial skills e.g. project management, leadership etc.
  • Ability to use word, excel and power point competently

SKILLS/ABILITIES

Essential

  • Leadership ability
  • Excellent Interpersonal skills and ability to build rapport and credibility with clinical and managerial teams.
  • Excellent written and verbal communication skills
  • Well developed analytical skills with ability to present information clearly, concisely and in a variety of formats.
  • The ability to Interpret data/information
  • Evidence of initiating purposeful action
  • Persistence in achieving objectives

PERSONAL CHARACTERISTICS/DISPO

Essential

  • Highly motivated and self-directed
  • Able to work under own initiative, independently or as an effective team member
  • Resilient, flexible and able to adapt to ensure achievement of objectives with constantly changing situations and environments
Person Specification

Education & Qualification

Essential

  • Post graduate training in Business or Management in progress or completed or equivalent experience
  • Formal education to first degree level or equivalent ability or working towards Be able to demonstrate evidence of CPD
  • Be able to demonstrate evidence of CPD

Experience

Essential

  • Proven extensive experience in a management role to include
  • Proven experience at operational management level within a hospital setting, including senior level experience
  • Proven experience of staff management
  • Proven experience of budget management, including senior level experience
  • Proven experience of successful change management and service redesign
  • Familiarity with clinical service management issues
  • Evidence of training in managerial skills e.g. project management, leadership etc.
  • Ability to use word, excel and power point competently

SKILLS/ABILITIES

Essential

  • Leadership ability
  • Excellent Interpersonal skills and ability to build rapport and credibility with clinical and managerial teams.
  • Excellent written and verbal communication skills
  • Well developed analytical skills with ability to present information clearly, concisely and in a variety of formats.
  • The ability to Interpret data/information
  • Evidence of initiating purposeful action
  • Persistence in achieving objectives

PERSONAL CHARACTERISTICS/DISPO

Essential

  • Highly motivated and self-directed
  • Able to work under own initiative, independently or as an effective team member
  • Resilient, flexible and able to adapt to ensure achievement of objectives with constantly changing situations and environments

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Croydon University Hospital NHS Trust

Address

Croydon University Hospital

530 London Road, Thornton Heath

Croydon

CR7 7YE


Employer's website

https://www.croydonhealthservices.nhs.uk/recruitment/ (Opens in a new tab)

Employer details

Employer name

Croydon University Hospital NHS Trust

Address

Croydon University Hospital

530 London Road, Thornton Heath

Croydon

CR7 7YE


Employer's website

https://www.croydonhealthservices.nhs.uk/recruitment/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

General Manager

Sara McGee

saramcgee@nhs.net

02084013000

Details

Date posted

25 August 2023

Pay scheme

Agenda for change

Band

Band 8a

Salary

£56,388 to £62,785 a year pa Incl. HCAS (Outer)

Contract

Permanent

Working pattern

Full-time

Reference number

199-5202472-FM-NP-A

Job locations

Croydon University Hospital

530 London Road, Thornton Heath

Croydon

CR7 7YE


Supporting documents

Privacy notice

Croydon University Hospital NHS Trust's privacy notice (opens in a new tab)