Outpatient's Sister/Charge Nurse/Department Manager Cross site

Job summary

Role Overview

Under the direction of the Matron, you will be responsible for the department ensuring that the team provides effective care planning and delivery of care which meets professional standards and is in collaboration with their services users and carers. Facilitate reflection on the service delivery and identification of quality improvement work.

You will have a key leadership role, acting as a role model for others. You will communicate and maintain excellent working relationships with all those that use, commission and work within the services delivered. Undertake direct clinical work for a minimum 40% of their time.

You will work closely with the people who use our services, families, friends and carers and play an important contribution in how people experience our services.

You will be responsible for maintaining stock level, management and ordering of supplies, and overseeing specialist equipment for Ear, Nose & Throat (ENT) Outpatients Departments (OPD)

You will be expected to participate in 24-hour internal rotation and undertake other duties where requested which are compatible with the grading of the post.

You will be expected to move to the other Hospital site to cover the needs of the service.

Main duties of the job

Job Summary

Outpatients Sister / Charge Nurse / ENT outpatients Department Manager's are expected to be kind, responsive and professional, contributing to the quality of the services we provide by:

Assessing, planning, implementing and evaluating holistic care in relation to complex care planning/pathways

Developing integrated care programmes in partnership with service users, commissioners and key stakeholders.

Ensuring a supervision framework is in place for staff under their care and support in the development of relevant competencies across staff groups

Actively working as a member of the team to ensure high quality care is provided to service users.

Maintaining own specialist area of competence, and leading on the competency frameworks for others

Having the ability to synthesise information in order to present proposals effectively to decision makers (including Directors and Senior Executives) in ways which facilitate their understanding and influence pathways

Making recommendations to decision makers in order to drive forward innovative solutions to achieve business objectives, service improvement strategies and financial efficiencies linked to packages of prescribed care or identified projects

Manage ENT outpatient staffing, overseeing specialist equipment, monitoring stock levels, and ordering supplies for the ENT outpatient department across sites

About us

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:

1. Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
2. Widening access (anchor institution) and employability
3. Improving the experience of staff with disability
4. Improving the EDI literacy and confidence of trust staff through training and development
5. Making equalities mainstream

Employer details

Employer name

Lewisham and Greenwich NHS Trust

Address

Lewisham

lewisham High street

Lewisham

SE13 6LH

Employer's website

https://www.lewishamandgreenwich.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

Lewisham and Greenwich NHS Trust

Address

Lewisham

lewisham High street

Lewisham

SE13 6LH

Employer's website

https://www.lewishamandgreenwich.nhs.uk/ (Opens in a new tab)

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