Lewisham and Greenwich NHS Trust

Endoscopy Support Worker

The closing date is 29 March 2026

Job summary

A Care Certificate from an NHS Provider Organisation are essential requirements for this role. Please note that previous applicants need not reapply. Please note: We are unable to offer sponsorship for this post.

The post holder will work as an integral part of the Endoscopy team assisting nurses in ensuring the department runs smoothly by participating in the decontamination, traceability and maintenance of endoscopes and other specialised equipment used in endoscopic procedures. Supporting the nurses to prepare patients for the endoscopy procedure (for example performing observations and insertion of cannula) and to monitor patients and deliver care during procedures.

Main duties of the job

The post holder will assist in ensuring a safe and positive patient experience and develop good communication channels with all relevant staff and organisations.

Maintain accurate maintenance records of reprocessing equipment and other specialised equipment as designated by the Nurse in Charge.

Assist with quality assurance checks.

Participate in testing of rinse water

To assist qualified staff in monitoring agreed standards of practice within the unit.

Assist in preparing the patients for their procedure, performing observations and cannulation prior to procedure

Assisting the qualified nurses to observe and monitor the patient within the Endoscopy room during the procedure.

May be required to communicate with the patient to inform if there are variations from the normal in their observations.

This may require tact or compassion if the patient may be in some discomfort or under sedation.

About us

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:

Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
Widening access (anchor institution) and employability
Improving the experience of staff with disability
Improving the EDI literacy and confidence of trust staff through training and development
Making equalities mainstream

Date posted

25 March 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

197-R-LC8052

Job locations

Queen Elizabeth Hospital

Stadium Road

Woolwich

SE18 4QH

Job description

Job responsibilities

Working closely with all members of the multidisciplinary team both internal and external to the Trust this includes, but not limited to:

To answer the telephone in a courteous and professional manner and relay both verbal and written messages accurately and promptly.

To greet all visitors to the department courteously and in a professional manner.

To establish and maintain good relationships with visitors, relatives and staff, helping them to find their way around department, considering any shared areas within the department.

Identify endoscopes required each day for use within the Endoscopy unit, remote areas and after hours use and prepare as per local and BSG guidelines

Assist with the decontamination and reprocessing of endoscopy equipment in accordance with local and national guidelines.

Maintain accurate traceability records of all endoscopes and endoscopic accessories and ancillaries. Demonstrate adherence to the Trusts policy on infection prevention and control and waste disposal when handling endoscopic equipment.

Assist with the maintenance of the endoscopic equipment including function testing and problem-solving during use.

Assist with the maintenance of the reprocessing equipment.

Job description

Job responsibilities

Working closely with all members of the multidisciplinary team both internal and external to the Trust this includes, but not limited to:

To answer the telephone in a courteous and professional manner and relay both verbal and written messages accurately and promptly.

To greet all visitors to the department courteously and in a professional manner.

To establish and maintain good relationships with visitors, relatives and staff, helping them to find their way around department, considering any shared areas within the department.

Identify endoscopes required each day for use within the Endoscopy unit, remote areas and after hours use and prepare as per local and BSG guidelines

Assist with the decontamination and reprocessing of endoscopy equipment in accordance with local and national guidelines.

Assist with the maintenance of the endoscopic equipment including function testing and problem-solving during use.

Assist with the maintenance of the reprocessing equipment.

Person Specification

Shortlisting

Essential

NVQ 3
Computer literate
Good evidence of written and verbal communication in English.
Must have NHS care certificate

Desirable

Joint Advisory Group training requirement achieved.

Experience

Essential

Previous experience as working in healthcare assistance.

Desirable

Placement or training.

Person Specification

Shortlisting

Essential

NVQ 3
Computer literate
Good evidence of written and verbal communication in English.
Must have NHS care certificate

Desirable

Joint Advisory Group training requirement achieved.

Experience

Essential

Previous experience as working in healthcare assistance.

Desirable

Placement or training.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lewisham and Greenwich NHS Trust

Address

Queen Elizabeth Hospital

Stadium Road

Woolwich

SE18 4QH

Employer's website

https://www.lewishamandgreenwich.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Lewisham and Greenwich NHS Trust

Address

Queen Elizabeth Hospital

Stadium Road

Woolwich

SE18 4QH

Employer's website

https://www.lewishamandgreenwich.nhs.uk/ (Opens in a new tab)