Lewisham and Greenwich NHS Trust

Health Visitor Support Worker

This job is now closed

Job summary

Community sites UHL

The post holder will be a member of the Health Visiting centralised administration team

Main duties of the job

The post holder will be a member of the Health Visiting centralised administration team managed by the senior admin manager. You will undertake duties as delegated by the administration manager and assist with the clerical admin and some clinical support, and other proactive areas of health visiting work to promote the health and wellbeing of the local population as appropriate. You will be based in a centralised admin hub and will, on occasions, assist at clinic sessions e.g. initial set up and closure of child health clinics, weighing and measuring babies and children and the administration required during the clinic such as record measurements accurately in the Personal Child Health Record and clinic book and inputting to the IT system RIO.

The post holder will be required to input data as part of the overall child health information process ensuring new birth and antenatal allocation to the correct HV team.

The applicant will need to be able to demonstrate good communication and interpersonal skills. Good IT skills are essential to the role as data inputting and administrative tasks form a large component of this role.

An induction program will be provided for successful candidates to support their transition to working within health visiting teams in Lewisham.

We also offer additional benefits through our employee assistance scheme, as well as the inner high cost area supplement for working in London.

About us

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:

Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
Widening access (anchor institution) and employability
Improving the experience of staff with disability
Improving the EDI literacy and confidence of trust staff through training and development
Making equalities mainstream

Date posted

07 January 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum pro rata plus HCAS

Contract

Fixed term

Duration

5 months

Working pattern

Part-time

Reference number

197-RF7740

Job locations

Downham Health and Leisure Centre

7-9 Moorside Road

Downham

BR1 5EP

Job description

Job responsibilities

Answer telephone, send and receive messages accurately and pass on information to a member of the health visiting team.

Book development assessments for parents as part of the centralised booking process.

Monitor the online enquiry e-mail and direct queries to the named HV on call.

Assist in maintaining client records, recording and transcribing information as appropriate.

Input health data accurately onto General Practice and other Trust computer systems when required.

Manage the process of record transfer for the health visiting team.

Make appointments for clients via the telephone or letter or e-mail.

Carry out general filing and administrative duties including the ordering and monitoring of stock commensurate with the post.

Assist in the referral process of children to other professionals or agencies, e.g. Audiology, vision and playgroups, nursery or other pre-school settings.

Prepare and organise own workload as delegated by the health visiting team.

Liaise with health visiting team members to organise appointments for the child health promotion/surveillance programme as per Trust standards

To be aware of Trust Policies and Procedures

Assist health visitors as appropriate with statistical and activity collection as required by the Trust e.g. monthly/quarterly statistics and workforce returns.

To assist the Health Visiting team with clinical audit/benchmarking

Maintain accurate and timely personal activity data in line with Trusts requirements.

To attend staff meetings and updates.

o participate in clinical supervision in accordance with the Trust policy

Take responsibility of care and cleaning of equipment

Assist at clinic sessions eg initial set up and closure of child health clinics, weighing and measuring babies and children and other duties appropriate to the grade as delegated by a member of the health visiting team. Record measurements accurately in the Personal Child Health Record and clinic book.

Organise the use of interpreters for home visiting and clinic appointments where necessary.

Give appropriate feedback to the Health Visiting team following client contact.