Lewisham and Greenwich NHS Trust

Paediatric HDU Healthcare Support Worker

The closing date is 24 November 2025

Job summary

Band 3 Paediatric HDU Healthcare Support Worker

Part-time: 16.5 hours per week (0.44 wte)

We have an exciting opportunity available to recruit a Healthcare Support Worker looking for part-time hours to join our HDU team on Tiger Safari Ward. The post holder will be expected to work a mixture of long days or nights.

The Healthcare Support Worker will work as part of the wider health care team in providing high quality, safe and compassionate care to children, young people and their families.

The Healthcare Support Worker will be expected to perform a range of skilled clinical tasks such as providing care to stable tracheostomy patients, stable long-term ventilation patients, provide enteral feeding (nasogastic/gastrostomy/jejunostomy), suctioning, cannulation, venepuncture and report any issues to the Registered Professional

The Healthcare Support Worker will be expected to demonstrate effective communication skills, deliver care that has already been planned by a clinician or a Registered Nurse and be skilled in taking appropriate action to ensure that outcomes are achieved.

You must meet one of the following criteria:

Hold a Care Certificate issued by an NHS provider organisation (Care Certificate from NHS England or online training provider is not acceptable)
Or have completed an NVQ Level 3 in Health and Social Care in a UK college.

Main duties of the job

The Healthcare Support Worker (HCSW) is part of the multidisciplinary team delivering care to patients. Support and supervision is provided by a Registered Professional.

The Healthcare Support Worker carries out a range of patient care tasks and duties to enable the team to provide an effective and efficient service within Acute hospital settings.

To achieve this, the Senior HCSW will:

Competently perform the necessary aspects of care for patients
Ensure effective delivery of clinical care is provided to patients and that an acceptable standard is maintained
Follow Trust policies and provide a safe and person-centred environment for the treatment of patients
Participate in personal and practice development activities to maintain standards of care

About us

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:

Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
Widening access (anchor institution) and employability
Improving the experience of staff with disability
Improving the EDI literacy and confidence of trust staff through training and development
Making equalities mainstream

Date posted

21 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum pro rata plus HCAS

Contract

Permanent

Working pattern

Part-time

Reference number

197-RF7596

Job locations

Queen Elizabeth Hospital

Stadium Road

Woolwich

SE18 4QH

Job description

Job responsibilities

Please use the link below to view the full job description

https://lewishamandgreenwich.pagetiger.com/bfyflzu/1

Job description

Job responsibilities

Please use the link below to view the full job description

https://lewishamandgreenwich.pagetiger.com/bfyflzu/1

Person Specification

Qualifications and Training

Essential

Vocational qualification at level III qualification or equivalent relevant experience (gained by on the job learning) and short courses.
Care Certificate attainment
Effective written and verbal communication, literacy, numeracy, and IT skills to a minimum of Level 1 Maths and English

Experience

Essential

Experience of dealing with the general public
Experience of working in a health or social care environment.

Knowledge and Skills

Essential

Ability to communicate clearly and effectively.
A requirement to be punctual and reliable
Ability to follow a clear instruction and feed back to senior staff.
Effective written and verbal communication skills/literacy/ numeracy skills
Good observation skills and recognition of the importance of reporting
Ability to carry out assigned tasks effectively in a busy environment.
Able to prioritise and meet deadlines
Ability to work as part of a team, as well as on own initiative
Completion of in-house Trust mandatory training requirements
Care certificate attainment
Awareness, understanding and compliance of policies and practices
Willingness to continue to develop knowledge and practice through a combination of instruction, on the job learning, attending teaching sessions and study days, where appropriate.

Person Specification

Qualifications and Training

Essential

Vocational qualification at level III qualification or equivalent relevant experience (gained by on the job learning) and short courses.
Care Certificate attainment
Effective written and verbal communication, literacy, numeracy, and IT skills to a minimum of Level 1 Maths and English

Experience

Essential

Experience of dealing with the general public
Experience of working in a health or social care environment.

Knowledge and Skills

Essential

Ability to communicate clearly and effectively.
A requirement to be punctual and reliable
Ability to follow a clear instruction and feed back to senior staff.
Effective written and verbal communication skills/literacy/ numeracy skills
Good observation skills and recognition of the importance of reporting
Ability to carry out assigned tasks effectively in a busy environment.
Able to prioritise and meet deadlines
Ability to work as part of a team, as well as on own initiative
Completion of in-house Trust mandatory training requirements
Care certificate attainment
Awareness, understanding and compliance of policies and practices
Willingness to continue to develop knowledge and practice through a combination of instruction, on the job learning, attending teaching sessions and study days, where appropriate.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lewisham and Greenwich NHS Trust

Address

Queen Elizabeth Hospital

Stadium Road

Woolwich

SE18 4QH

Employer's website

https://www.lewishamandgreenwich.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Lewisham and Greenwich NHS Trust

Address

Queen Elizabeth Hospital

Stadium Road

Woolwich

SE18 4QH

Employer's website

https://www.lewishamandgreenwich.nhs.uk/ (Opens in a new tab)