Lewisham and Greenwich NHS Trust

Teledermatology Administrator

The closing date is 30 November 2025

Job summary

We are looking to recruit a highly motivated individual that is passionate about improving patient care and is interested in furthering their administrative career within the NHS.

As the Tele-Dermatology Administrator, you will join a dynamic dermatology team across site to support clinic management and ensuring that our patients receive timely treatment.

The post holder will provide a professional service to all patients and their parents/guardians whilst supporting them throughout their Tele-dermatology pathway of care .

Main duties of the job

The post holder will provide administrative support to the Cross-Site Tele-Dermatology and Senior Management Team. Communication is a must between external and internal members of staff as well as the public.

You must enjoy working in a very busy environment and be able to prioritise your own workload. You will need good interpersonal skills with the ability to work as part of a team, be IT literate, and able to work well under pressure in a fast-paced environment.

Experience within Dermatology or outpatient Services is essential as well as a good understanding of systems used, although training could be provided for a suitable candidate.

About us

Lewisham and Greenwich NHS Trust is a community focused provider of local and acute care, providing high quality services to over one million people living across the London boroughs of Lewisham, Greenwich and Bexley. With a turnover of around £700 million, we provide services at Queen Elizabeth Hospital in Woolwich, University Hospital Lewisham and a range of community settings in Lewisham. We also provide some services at Queen Mary's Hospital in Sidcup.

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:

Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
Widening access (anchor institution) and employability
Improving the experience of staff with disability
Improving the EDI literacy and confidence of trust staff through training and development
Making equalities mainstream

Date posted

19 November 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum plus HCA

Contract

Permanent

Working pattern

Full-time

Reference number

197-R-HF7466-A

Job locations

Queen Elizabeth Hospital

Stadium Road

London

SE18 4QH

Job description

Job responsibilities

To provide administrative support to the team ensuring that there are effective systems and procedures in operation to support the teledermatology process

Ensure patients are moved along the teledermatology pathway in the appropriate timescales.

Collect, collate, analyse and evaluate data and information relating to Teledermatology and submit reports on a monthly basis or as and when required.

Ensure appointment outcomes are actioned in a timely manner.

Book appointments, upload outcome correspondence, cash up clinics on the Trusts patient information system (iCare)

To assist with all aspects of referrals using the eDerma platform as well as ERS.

To respond to email, telephone and written enquiries using a high level of initiative and responding in a confidential and sensitive way and action in the appropriate way.

To provide administrative support for meetings as requested and to ensure follow up action is completed.

Suggest and make recommendations for improvement to existing administration procedures.

Produce/draft documents as required, including reports, narratives, template documents, spreadsheets and presentations using MS Office, ensuring work is of a high quality

Collect, collate, analyse and evaluate data and information relating to projects and/or programmes.

To develop and maintain good and effective working relationships with a wide range of people both within the Trust and externally to ensure that communication

and liaison between the departments are effective and information is given and received in a timely manner.

Suggest and make recommendations for improvement to existing administration procedures.

Any other duties required by the Dermatology Service.

We reserve the right to close the post before the stated closing date, please apply early. We do not contact applicants with the outcome of the shortlisting. If you have been shortlisted, you will receive an invite to an assessment day or interview.

As a local employer and anchor institution we work closely with our community to recruit locally and we welcome applications from the widest variety of people to ensure our workforce are reflective of the local communities which we serve. We encourage all suitable candidates to apply including if you are Black, Asian or other ethnic minorities, live with a disability (visible or not) or are LGBT+. We have a number of active staff networks including Disability, LGBT+, Multicultural Inclusion and Womens staff networks to bring staff together and celebrate diversity across our whole workforce.