Lewisham and Greenwich NHS Trust

Healthcare Support Worker - Ward 14

The closing date is 25 November 2025

Job summary

This post is advertised as Band 3 for applicants who already hold a Care Certificate. Applicants without a Care Certificate will be appointed on an entry-level Band 2 contract and supported to complete the qualification within 12 months, after which they will progress to Band 3.

Accountable to Deputy Service General Manager/Head of Nursing.The post Holder will work as part of the multidisciplinary ward / departmental team undertaking duties in relation to patient care and a full range of support functions including clerical duties.

The Trust will support the HCAHCSW to obtain their competences during the tenure of their contract. However, the contract will expire/terminate at 12 months if they do not successfully obtain the care certificate. Options to extend a contract will be on a case-by-case basis. If staff do not obtain their care certificate they will not be employed on a permanent Band 2 role, however they may be eligible to apply for other Band 2 roles in the Trust (e.g. discharge lounge, phlebotomy etc).

Main duties of the job

The post holder will provide delegated, supervised work and duties assigned by a Registered Nurse /midwife as appropriate, ensuring that there is continual feedback to the Registered nurse about the patient's condition.

The post holder will contribute to the delivery of quality patient care to meet their physical, psychological and social needs maintaining privacy and dignity at all times.

About us

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:

Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
Widening access (anchor institution) and employability
Improving the experience of staff with disability
Improving the EDI literacy and confidence of trust staff through training and development
Making equalities mainstream

Date posted

19 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum plus HCA

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

197-R-HF7584

Job locations

Queen Elizabeth Hospital

Stadium Road

Woolwich

SE18 4QH

Job description

Job responsibilities

Work as part of the multi-disciplinary team in giving an excellent standard of care to a variety of different client groups.

To assist in the regular assessment of patient condition by observing vital signs and reporting findings back to qualified staff.

To support the promotion of health and prevent ill-health in staff, patients and their relatives.

Promote and maintain a safe and pleasant environment for patients, visitors, and colleagues.

Check the readiness for use of emergency/special equipment and ensure all equipment in use, is in good working order.

The post holder must keep up to date with all mandatory training requirements for the post.

Have knowledge and understanding of all relevant Trust policies, including the Major Incident Plan.

Have knowledge of and adhere to relevant parts of national legislation, including Health and Safety at Work Act, COSHH Regulations, and Moving and Handling Regulations.

Transport people and/or items safely and to time consistent with legislation, policies and procedures.

To report any faulty equipment in the trust to shift co-ordinators to ensure quick maintenance carried out.