Transformation Manager - EPR

Job description

Job responsibilities

Capture user requirements and review benefits related to the Trusts EPR system.

Be responsible for production of all formal analysis documentation for the requirements gathering process and capturing changes required to clinical processes, functionality requirements and mapping data fields where required.

Raise risks and issues.

Implement changes from inception through thorough to a satisfactory go live .

Produce a service requirement document in conjunction with Subject Matter Experts and to produce other project documentation.

Develop evaluation criteria and evaluate clinical and business processes affected by the change

Organise training session if required

Support adoption of change by staff members

Prepare and present analysis updates and progress reviews for all parties associated with the project including key stakeholders, service managers and IT Management.

Ensure that new workflows and requirements, SOPs, Training and Testing materials are handed over to the appropriate manager including procedures detailing supplier support arrangements, change control and business continuity and Disaster Recovery Plans

The effective recruitment and selection of staff in line with the Trusts RecruitmentCode and Recruitment & Selection Processes and Standards.

Ensuring that staff are appraised annually, have clear objectives which link to department, care group or corporate objectives and a personal development plan.

Ensuring accurate records are kept of all annual leave, study leave and sickness.

Identifying training and development needs of staff in line with departmental and Trust Objectives and ensure all new staff receive core and departmental induction.

Develop robust partnership working arrangements with Subject MatterExperts, Clinical and Administrative staff, and IT system suppliers to ensure the effective use of iCare system and other Trusts applications in support of the Trusts care delivery plans.

Promote wider involvement and ownership across the clinical body towards the implementation of the EPR and other projects related to clinical systems.

Contribute to the effective communication across the Trust.

Demonstrate a highly professional approach in working with clinicians, in terms of liaison, technical excellence, and speedy response.

Be required to communicate highly complex and sometimes highly contentious information to groups of staff and or stakeholders in sometimes emotive situations.

Be required to develop strong working relationships with partners across the NHS and partner agencies and be able to work flexibly within a changing environment to achieve the Trusts objectives.

Ensure that projects/changes move smoothly from deployment into service management.

Translate and communicate expert technical advice to non-IT specialists in a clear, concise and understandable manner.

Develop good working relationships and provide specialist advice to colleagues across the Trust.

Develop good working relationships with service leads and colleagues across all service lines to ensure that the objectives of the Trust are met.

Person Specification

Qualifications

Essential

• Degree level or equivalent (training in specific specialist areas) or substantial equivalent experience.
• Evidence of continual professional development.

Desirable

• IT related degree
• Clinical background
• Change Management Qualification

Experience

Essential

• Extensive experience in healthcare computing, including extensive experience of managing enterprise wide clinical systems.
• Has participated in multiple phases of an integrated health system implementation.
• Has previously engaged successfully in multiple implementation cycles of an EPR.
• An excellent understanding of the patient journey and the key challenges Trust clinicians face with respect to use of systems.

Knowledge

Essential

• Extensive management experience in developing and implementing change built on sound informatics strategy and financial information.
• Track record of supporting adoption of innovation with an ability to inspire and lead the implementation of change.
• Knowledge and experience of healthcare operations within an Acute or Community setting
• Significant experience gained in an information-rich environment, where the information has been used to drive and empower decision making in a commissioning environment (or equivalent)
• High level of knowledge of Information Governance and related statutory changes and initiatives concerning the NHS.
• Excellent problem solving and high-level negotiation skills

Desirable

• Understanding and knowledge of IT Strategy
• Knowledge and understanding of application architecture

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lewisham and Greenwich NHS Trust

Address

Catford

Old Town Hall

Catford

SE6 4RU

Employer's website

https://www.lewishamandgreenwich.nhs.uk/ (Opens in a new tab)