Lewisham and Greenwich NHS Trust

Healthcare Assistant

The closing date is 08 October 2025

Job summary

The Senior HCA /Senior Healthcare Support Worker (HCSW) is part of the multidisciplinary team delivering care to patients. Support and supervision is provided by a Registered Professional.

The Senior HCA / Senior Healthcare Support Worker carries out a range of patient care tasks and duties to enable the team to provide an effective and efficient service within Acute hospital settings.

To achieve this, the Senior HCA/ Senior Healthcare Support Worker will:o Competently perform the necessary aspects of care for patientso Ensure effective delivery of clinical care is provided to patients and that an acceptable standard is maintained.o Follow Trust policies and provide a safe and person-centred environment for the treatment of patients.o Participate in personal and practice development activities to maintain standards of care.

Main duties of the job

o Assist patients with activities of daily living. This will typically include all basic care including the feeding, bathing and repositioning of the patient under the supervision of a trained Professional.

o Provide support to the registered professional and, where appropriate, other members of the Clinical Team as required.

o To co-operate with and maintain good relationships with team colleagues and staff in other disciplines that are attending and treating clients to maximise patient care.

o Maintain good relationships and an empathic approach to the patient's' family, relatives and carers and refer them to a trained professional for any questions they may have on the client's condition or for any suggestions or complaints that they wish to raise.

o Report observed changes in the patient's physical and psychological needs.

About us

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:

Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
Widening access (anchor institution) and employability
Improving the experience of staff with disability
Improving the EDI literacy and confidence of trust staff through training and development
Making equalities mainstream

Date posted

07 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum pro rata plus HCAS

Contract

Permanent

Working pattern

Part-time

Reference number

197-RF7381

Job locations

University Hospital Lewisham

Lewisham High Street

Lewisham

SE13 6LH

Job description

Job responsibilities

To view full details of job description and main responsibilities, please click on the link https://lewishamandgreenwich.pagetiger.com/bfyflzu/1

Job description

Job responsibilities

To view full details of job description and main responsibilities, please click on the link https://lewishamandgreenwich.pagetiger.com/bfyflzu/1

Person Specification

Experience

Essential

Experience of dealing with the general public.
Experience of working in a health or social care environment.

Qualifications and Training

Essential

Vocational qualification at level III qualification or equivalent relevant experience (gained by on the job learning) and short courses.
Care Certificate attainment
Effective written and verbal communication, literacy, numeracy, and IT skills to a minimum of Level 1 Maths and English

Knowledge and Skills

Essential

Ability to communicate clearly and effectively.
A requirement to be punctual and reliable
Ability to follow a clear instruction and feed back to senior staff.
Effective written and verbal communication skills/literacy/ numeracy skills
Good observation skills and recognition of the importance of reporting
Ability to carry out assigned tasks effectively in a busy environment.
Able to prioritise and meet deadlines.
Ability to work as part of a team, as well as on own initiative.
Completion of in-house Trust mandatory training requirements
Care certificate attainment
Awareness, understanding and compliance of policies and practices
Willingness to continue to develop knowledge and practice through a combination of instruction, on the job learning, attending teaching sessions and study days, where appropriate.

Person Specification

Experience

Essential

Experience of dealing with the general public.
Experience of working in a health or social care environment.

Qualifications and Training

Essential

Vocational qualification at level III qualification or equivalent relevant experience (gained by on the job learning) and short courses.
Care Certificate attainment
Effective written and verbal communication, literacy, numeracy, and IT skills to a minimum of Level 1 Maths and English

Knowledge and Skills

Essential

Ability to communicate clearly and effectively.
A requirement to be punctual and reliable
Ability to follow a clear instruction and feed back to senior staff.
Effective written and verbal communication skills/literacy/ numeracy skills
Good observation skills and recognition of the importance of reporting
Ability to carry out assigned tasks effectively in a busy environment.
Able to prioritise and meet deadlines.
Ability to work as part of a team, as well as on own initiative.
Completion of in-house Trust mandatory training requirements
Care certificate attainment
Awareness, understanding and compliance of policies and practices
Willingness to continue to develop knowledge and practice through a combination of instruction, on the job learning, attending teaching sessions and study days, where appropriate.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Lewisham and Greenwich NHS Trust

Address

University Hospital Lewisham

Lewisham High Street

Lewisham

SE13 6LH

Employer's website

https://www.lewishamandgreenwich.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Lewisham and Greenwich NHS Trust

Address

University Hospital Lewisham

Lewisham High Street

Lewisham

SE13 6LH

Employer's website

https://www.lewishamandgreenwich.nhs.uk/ (Opens in a new tab)