Lewisham and Greenwich NHS Trust

Medical Secretary - Gynaecology

The closing date is 07 October 2025

Apply for this job

Job summary

To provide a full secretarial support service to consultants and members of their teams in respect to their general medical duties, diary management and specialist work. To act independently ensuring that daily tasks and ongoing workloads are prioritised and completed in agreed timeframes.

Main duties of the job

To act as first point of contact on behalf of the consultant and the Trust and deal effectively and courteously with all enquiries from GPs, parents/carers, other departments within the Trust and external bodies.

To produce correspondence and reports by the use of audio transcription technology.

To type urgent clinical letters, including those of a sometimes distressing or emotional nature from audiotape or direct dictation as agreed.

To organise and support meetings on behalf of the Consultant and the Consultant's team, taking and distributing minutes as required.

To deal with all telephone calls relating to the service, ensuring patient focus is maintained and enquiries are handled in a courteous, tactful and prompt manner and respecting patient confidentiality at all times.

About us

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:

  1. Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
  2. Widening access (anchor institution) and employability
  3. Improving the experience of staff with disability
  4. Improving the EDI literacy and confidence of trust staff through training and development
  5. Making equalities mainstream

Details

Date posted

30 September 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum plus HCA

Contract

Permanent

Working pattern

Full-time

Reference number

197-RF7313-A

Job locations

Queen Elizabeth Hospital

Stadium Road

Woolwich

SE18 4QH


Job description

Job responsibilities

To prioritise and process incoming correspondence and ensure that it is dealt with promptly by the appropriate member of staff.

To manage patient records appropriately, ensuring an up-to-date record is maintained of all case notes returned from the wards and clinics, that patient medical records are available for clinic and appointments are dispatched to other departments as necessary.

To organise own work schedule, adapt the schedule as required to meet commitments to others within the agreed timescales and, where this is not achievable, give notification promptly with reasons to line manager

Job description

Job responsibilities

To prioritise and process incoming correspondence and ensure that it is dealt with promptly by the appropriate member of staff.

To manage patient records appropriately, ensuring an up-to-date record is maintained of all case notes returned from the wards and clinics, that patient medical records are available for clinic and appointments are dispatched to other departments as necessary.

To organise own work schedule, adapt the schedule as required to meet commitments to others within the agreed timescales and, where this is not achievable, give notification promptly with reasons to line manager

Person Specification

Qualifications and Training

Essential

  • GCSEs or equivalent
  • RSA3 Typing/Word Processing or other recognised qualification or equivalent experience.
  • AMSPAR qualification

Desirable

  • NVQ4 in admin
  • EDCL or similar It qualification.

Experience

Essential

  • Significant secretarial and/or administrative experience
  • Computer skills Excel , Word & Power Point
  • Experience of managing competing and varied demands
  • Audio Typing

Desirable

  • Use of Digital Dictation System
Person Specification

Qualifications and Training

Essential

  • GCSEs or equivalent
  • RSA3 Typing/Word Processing or other recognised qualification or equivalent experience.
  • AMSPAR qualification

Desirable

  • NVQ4 in admin
  • EDCL or similar It qualification.

Experience

Essential

  • Significant secretarial and/or administrative experience
  • Computer skills Excel , Word & Power Point
  • Experience of managing competing and varied demands
  • Audio Typing

Desirable

  • Use of Digital Dictation System

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lewisham and Greenwich NHS Trust

Address

Queen Elizabeth Hospital

Stadium Road

Woolwich

SE18 4QH


Employer's website

https://www.lewishamandgreenwich.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Lewisham and Greenwich NHS Trust

Address

Queen Elizabeth Hospital

Stadium Road

Woolwich

SE18 4QH


Employer's website

https://www.lewishamandgreenwich.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Assistant Service Manager

Sue Jordan

suejordan1@nhs.net

02088365878

Details

Date posted

30 September 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum plus HCA

Contract

Permanent

Working pattern

Full-time

Reference number

197-RF7313-A

Job locations

Queen Elizabeth Hospital

Stadium Road

Woolwich

SE18 4QH


Supporting documents

Privacy notice

Lewisham and Greenwich NHS Trust's privacy notice (opens in a new tab)