Job summary
Due to promotion of the current post holder we are looking to recruit a Head of Nursing for Medicine at Queen Elizabeth Hospital.
The Head of Nursing role is a key position within the Divisional Management Team, responsible to the Divisional Director of Nursing and Governance with a prime focus on the day-to-day delivery of high standards of patient care across integrated care pathways and services, delivered across the Trust focusing on the Medical Specialities and other projects in the division.
The post holder supports the Divisional Director of Nursing and Governance and other senior managers in the day to day delivery of the clinical business of the Service, and assumes delegated functions of corporate nursing or midwifery development programmes, nursing recruitment and retention, measuring and improving standards of care and the patient experience, in accordance with agreed objectives, targets, quality standards, controls and resource constraints.
Post holders will demonstrate a highly visible, authoritative and democratic leadership style, which is underpinned by the values of the Trust.
Post holders will deputise for the Divisional Director of Nursing and Governance when required.
Main duties of the job
Work with the Divisional management team and service leads to provide professional and clinical leadership to the clinical services.
Manage budgets for pathways and services within portfolio, including achievement of relevant cost improvement plans, and early identification of cost pressures.
Ensure all staff are fairly and effectively managed so that clinical services have appropriate staffing levels, well managed leave, and up to date mandatory training and appraisals.
Participate in the Trust on call manager rota.
Ensure all clinical services in the post holder's portfolio are managed within budget and achieving their key performance indicators.
Ensure that patient care is delivered with care and compassion to a high standard
To ensure a positive patient experience and achievement of clinical quality standards as measured through the collection and use of relevant clinical indicators and High Impact Intervention audits.
Maintain a highly visible leadership profile, undertaking quality rounds and being proactive about engaging with service areas where required.
To ensure that the pathways and services achieve contracted activity and access targets.
Develop local systems for gaining patient feedback, responding to adverse outcomes
Manage all complaints and incidents on time and to a high quality
About us
Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:
- Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
- Widening access (anchor institution) and employability
- Improving the experience of staff with disability
- Improving the EDI literacy and confidence of trust staff through training and development
- Making equalities mainstream
Job description
Job responsibilities
- Work with the Divisional management team and service leads to provide professional and clinical leadership to the Division, ensuring that a framework is in place to ensure all nursing, midwifery and AHP staff are appropriately managed and are clinically and professionally developed so that they are, therefore, efficient, effective, engaged and highly motivated.
- In partnership with the Chief Nurse and Clinical Services lead and implement the Trusts corporate Nursing and Midwifery priorities and strategy.
- Maintain a highly visible leadership profile, undertaking quality rounds and being proactive about engaging with service areas where required.
- Support Matrons to supervise clinical areas requiring special management measures or additional support to ensure that patient safety is maintained and improvement objectives are met.
- Work with other health care professionals in the service to ensure safe, effective and professional standards of patient flows, care management and delivery.
- Ensure that patient care is delivered with care and compassion to a high standard, to ensure a positive patient experience and achievement of clinical quality standards as measured through the collection and use of relevant clinical indicators and High Impact Intervention audits.
- Ensure a consistent approach is taken across pathways and services in the Service, so that all clinical staff comply with Trust-wide policies and procedures.
- Ensure all clinical services in the post holders portfolio are managed within budget and achieving their key performance indicators.
- Contribute to the development and implementation of the Divisions business plan by contributing to the service and business strategy, including cross-service and external partnership working
Responsible for the delivery of identified quality and service improvement projects or development programmes that contribute to the modernisation of patient services
- Delivery of the Trusts Equality and Diversity Strategy in terms of non-medical clinical staff recruitment, retention and development.
- On behalf of the Chief Nurse, to manage the delivery of all nursing or midwifery innovation and development within the division and where relevant, for the Trust.
- Identify and take forward the specific contribution nursing or midwifery can make to the development of the services in the Division, delivery of QIPP and achievement of the cost improvement programme.
- Support the Divisional Director of Nursing and Governance and Service Leads in the development and application of systems, control processes and risk management arrangements that ensure full compliance with internal and external governance procedures and to benchmark against best practice requirements.
- Undertaking root cause and trend analyses of selected complaints and adverse incidents, and especially as they relate to nursing or midwifery or other non-medical clinical staff.
- Responsible for ensuring that all other aspects of risk and clinical governance are robustly and effectively managed, especially as they relate to non-medical clinical staff.
- Responsible for the delivery of identified service improvement projects or development programmes that contribute to the modernisation of patient services, providing both professional and clinical advice as necessary
- Where appropriate, support the Divisional Director of Nursing and Governance to (a) represent the Trust within the NHS and with partner organisations, (b) work closely with them to institute integrated working in the best interest of patient care, (c) ensure appropriate public and patient involvement in assessing service quality and improvements.
Job description
Job responsibilities
- Work with the Divisional management team and service leads to provide professional and clinical leadership to the Division, ensuring that a framework is in place to ensure all nursing, midwifery and AHP staff are appropriately managed and are clinically and professionally developed so that they are, therefore, efficient, effective, engaged and highly motivated.
- In partnership with the Chief Nurse and Clinical Services lead and implement the Trusts corporate Nursing and Midwifery priorities and strategy.
- Maintain a highly visible leadership profile, undertaking quality rounds and being proactive about engaging with service areas where required.
- Support Matrons to supervise clinical areas requiring special management measures or additional support to ensure that patient safety is maintained and improvement objectives are met.
- Work with other health care professionals in the service to ensure safe, effective and professional standards of patient flows, care management and delivery.
- Ensure that patient care is delivered with care and compassion to a high standard, to ensure a positive patient experience and achievement of clinical quality standards as measured through the collection and use of relevant clinical indicators and High Impact Intervention audits.
- Ensure a consistent approach is taken across pathways and services in the Service, so that all clinical staff comply with Trust-wide policies and procedures.
- Ensure all clinical services in the post holders portfolio are managed within budget and achieving their key performance indicators.
- Contribute to the development and implementation of the Divisions business plan by contributing to the service and business strategy, including cross-service and external partnership working
Responsible for the delivery of identified quality and service improvement projects or development programmes that contribute to the modernisation of patient services
- Delivery of the Trusts Equality and Diversity Strategy in terms of non-medical clinical staff recruitment, retention and development.
- On behalf of the Chief Nurse, to manage the delivery of all nursing or midwifery innovation and development within the division and where relevant, for the Trust.
- Identify and take forward the specific contribution nursing or midwifery can make to the development of the services in the Division, delivery of QIPP and achievement of the cost improvement programme.
- Support the Divisional Director of Nursing and Governance and Service Leads in the development and application of systems, control processes and risk management arrangements that ensure full compliance with internal and external governance procedures and to benchmark against best practice requirements.
- Undertaking root cause and trend analyses of selected complaints and adverse incidents, and especially as they relate to nursing or midwifery or other non-medical clinical staff.
- Responsible for ensuring that all other aspects of risk and clinical governance are robustly and effectively managed, especially as they relate to non-medical clinical staff.
- Responsible for the delivery of identified service improvement projects or development programmes that contribute to the modernisation of patient services, providing both professional and clinical advice as necessary
- Where appropriate, support the Divisional Director of Nursing and Governance to (a) represent the Trust within the NHS and with partner organisations, (b) work closely with them to institute integrated working in the best interest of patient care, (c) ensure appropriate public and patient involvement in assessing service quality and improvements.
Person Specification
Qualifications and Training
Essential
- RN (part 1) Post graduate training in Clinical Specialty, or Business or NHS Management in progress or completed
- Formal education to first degree level or equivalent ability Master's degree or equivalent ability/evidence of skill
Desirable
Experience
Essential
- Minimum 3 years operational management in an acute NHS Trust, including senior level experience & management of specialist services
- Minimum 3 years staff management, including senior level experience
- Management of change Familiarity with basic IT applications
Desirable
- Experience in governance and PSIRF
Knowledge & Skills
Essential
- Has the drive and energy to make things happen; frequently goes "above and beyond" the call of duty
- Shares leadership with and is respected by clinical and non-clinical staff.
- Thinks and solves problems creatively and from a position of inquiry (versus advocacy)
- Engages effectively across boundaries, while operating in partnership with stakeholders
- Has effective strategies for dealing with and managing own limitations
Personal Qualities
Essential
- Flexibility
- Resilient, even in the face of setbacks Willingness to travel around the borough
Person Specification
Qualifications and Training
Essential
- RN (part 1) Post graduate training in Clinical Specialty, or Business or NHS Management in progress or completed
- Formal education to first degree level or equivalent ability Master's degree or equivalent ability/evidence of skill
Desirable
Experience
Essential
- Minimum 3 years operational management in an acute NHS Trust, including senior level experience & management of specialist services
- Minimum 3 years staff management, including senior level experience
- Management of change Familiarity with basic IT applications
Desirable
- Experience in governance and PSIRF
Knowledge & Skills
Essential
- Has the drive and energy to make things happen; frequently goes "above and beyond" the call of duty
- Shares leadership with and is respected by clinical and non-clinical staff.
- Thinks and solves problems creatively and from a position of inquiry (versus advocacy)
- Engages effectively across boundaries, while operating in partnership with stakeholders
- Has effective strategies for dealing with and managing own limitations
Personal Qualities
Essential
- Flexibility
- Resilient, even in the face of setbacks Willingness to travel around the borough
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
