Job summary
Open Day & Assessment Details
Join us for our HCA Open Day at Queen Elizabeth Hospital on 19th August 2025, from 9:00 AM.
PLEASE NOTE: Those who arrive any later than 2:30 PM will unfortunately not be seen.
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Submit an application online
- Book a ticket via this link https://www.ticketsource.co.uk/lewisham-and-greenwich-nhs-trust
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Prior to attending, candidates need to complete the online assessment test and download their certificate to bring with them for verification. To complete the test, click this link -Health Care Support Worker Online Test
- Arrive at the specified ticket time
We're excited to be launching a new and ambitious clinical model for our Acute Medicine and Frailty services at Queen Elizabeth Hospital (QEH), going live in November 2025. This transformation reflects our commitment to delivering high-quality, timely, and compassionate care to patients with acute and complex medical needs.In the new model, Wards 22 & 23 will consist of the following four units: Acute Assessment Unit (AAU), Acute Medical Unit (AMU), Frailty Same Day Emergency Unit, ACUTE Frailty Unit (AFU).We are actively recruiting HCA/Support Workers. These team members will play a key role in assisting nursing and medical staff with patient assessment, admission, and discharge processes within areas. The Support Worker will be expected to carry out specific tasks as allocated by RN/Nurse in charge of area. We require caring, professional people who are keen to learn and provide good nursing care to patients attending the AAU & AMU.
Main duties of the job
The role requirements include:
Assisting registered nurse/professional in the delivery of patient care in an acute setting.
Maintaining high standards to ensure infection control standards are met.
Excellent interpersonal, communication and caring skills
Assisting patients' hygiene and toileting
Feeding Patients
Assisting with mobility. Able to do manual handling.
About us
Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:
- Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development.
- Widening access (anchor institution) and employability
- Improving the experience of staff with disability
- Improving the EDI literacy and confidence of trust staff through training and development.
- Making equalities mainstream
Job description
Job responsibilities
Please click here to view full details of the role - Health Care Support Worker Band 3 JD
NOTE: Successful candidates with the Care Certificate will be offered a Band 3 role. Those without the Care Certificate who pass the assessment will be offered a Band 2 role with fixed term to complete the Care Certificate.
Successful applicants will have access to a wide range of training and development opportunities which will be available in house: the Essential Care Certificate and associated qualifications which will be achieved within 6 months of starting in your role. Candidates will be supported to complete all 15 standards within the Induction Care Certificate and associated workbook.
Job description
Job responsibilities
Please click here to view full details of the role - Health Care Support Worker Band 3 JD
NOTE: Successful candidates with the Care Certificate will be offered a Band 3 role. Those without the Care Certificate who pass the assessment will be offered a Band 2 role with fixed term to complete the Care Certificate.
Successful applicants will have access to a wide range of training and development opportunities which will be available in house: the Essential Care Certificate and associated qualifications which will be achieved within 6 months of starting in your role. Candidates will be supported to complete all 15 standards within the Induction Care Certificate and associated workbook.
Person Specification
Knowledge and Skills
Essential
- Ability to carry out assigned tasks effectively in a busy environment
- Able to prioritise and meet deadlines
- Ability to work as part of a team, as well as on own initiative.
- Completion of in-house Trust mandatory training requirements and care certificate
- Awareness, understanding and compliance of policies and practices
- Willingness to continue to develop knowledge and practice through a combination of instruction, on the job learning, attending teaching sessions and study days, where appropriate.
Personal Qualities and Skills
Essential
- Manual handling of patients, using lifting aids
- Able and willing to work flexible shift patterns, internal rotation to day and night duty and unsocial hours, according to service needs.
- The post holder is able to work within the scope of their practice under direct and indirect supervision by a registered nurse (training will be provided)
- Ability to work with people and as part of a multidisciplinary team.
- Caring, compassionate and empathetic disposition
Qualifications and Training
Essential
- Level I Maths and English
- Vocational qualification at level II qualification or equivalent relevant experience (gained by on the job learning).
Experience
Essential
- Experience of dealing with the general public.
Desirable
- Experience of working in a health care environment.
Person Specification
Knowledge and Skills
Essential
- Ability to carry out assigned tasks effectively in a busy environment
- Able to prioritise and meet deadlines
- Ability to work as part of a team, as well as on own initiative.
- Completion of in-house Trust mandatory training requirements and care certificate
- Awareness, understanding and compliance of policies and practices
- Willingness to continue to develop knowledge and practice through a combination of instruction, on the job learning, attending teaching sessions and study days, where appropriate.
Personal Qualities and Skills
Essential
- Manual handling of patients, using lifting aids
- Able and willing to work flexible shift patterns, internal rotation to day and night duty and unsocial hours, according to service needs.
- The post holder is able to work within the scope of their practice under direct and indirect supervision by a registered nurse (training will be provided)
- Ability to work with people and as part of a multidisciplinary team.
- Caring, compassionate and empathetic disposition
Qualifications and Training
Essential
- Level I Maths and English
- Vocational qualification at level II qualification or equivalent relevant experience (gained by on the job learning).
Experience
Essential
- Experience of dealing with the general public.
Desirable
- Experience of working in a health care environment.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
