Job summary
Are you passionate about delivering excellent patient care ensuring we treat the patient in the right place at the right time, and looking for a fresh challenge?
If so, an exciting opportunity has arisen for a highly motivated and dynamic registered nurse to work as a Flow coordinator across urgent and emergency care to join our Ward 22/23 team.
Lewisham and Greenwich NHS Trust is launching a new clinical model across our Acute Medicine and Acute Frailty services at Queen Elizabeth Hospital (QEH) in November 2025. We are seeking motivated and compassionate nurses to join our team at the heart of this transformation.
The new model introduces four specialist units designed to deliver high-quality, efficient and patient-centred care. Staff will have the opportunity to work across all four areas, supporting development and providing broad clinical experience. These include:
This is your opportunity to shape a forward-thinking service with strong leadership, clear pathways and a commitment to development, wellbeing and collaborative working.
If you're ready to be part of this exciting change, apply now and help us deliver the right care, in the right setting, at the right time.
Main duties of the job
To be a member of the QEH medicine senior team.
To provide nursing leadership and professional advice that supports and further develops the 24-hour service delivery across the Urgent and emergency care areas.
The post holder will liaise closely with ED and all other wards/departments throughout the Trust. He/she will report to the Matron for AMU but will work autonomously on a day-to-day basis.
To provide clinical expertise through the ongoing expansion and development of nursing skills, with an emphasis on clinical examination and assessment skills to meet the clinical service needs.
To lead and collaborate with the interprofessional team.
To be a leader and innovative practitioner in the implementation and achievement of European Working Time Directives.
To establish and maintain the highest standards of organisation and care delivery.
To carry out audit and research to increase knowledge, assure quality of care and evaluate the effectiveness of the service.
Responsible for the Timely flow of patients both through discharge and admission into the Acute assessment, acute frailty, SDEC and acute medical unit.
About us
Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:
- Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
- Widening access (anchor institution) and employability
- Improving the experience of staff with disability
- Improving the EDI literacy and confidence of trust staff through training and development
- Making equalities mainstream
Job description
Job responsibilities
Responsibility for the management of the emergency and elective admission process across the UEC area ensuring safe and appropriate patient placement, and the achievement of related Trust targets. This requires the ability to balance the demand for an optimal level of emergency activity whilst maintaining contingency plans for emerging issues.
Responsibility for the operational management of the Trust, implementing and interpreting Policies and Procedures as required and providing support and advice.
To provide senior nursing & managerial support and advice to all clinical areas within the Trust.
To participate in and co-ordinate the Trusts Emergency Response Teams to Major Incident alerts and to be responsible for the coordination and first line Management of Major and Serious Untoward Incidents, as required.
Job description
Job responsibilities
Responsibility for the management of the emergency and elective admission process across the UEC area ensuring safe and appropriate patient placement, and the achievement of related Trust targets. This requires the ability to balance the demand for an optimal level of emergency activity whilst maintaining contingency plans for emerging issues.
Responsibility for the operational management of the Trust, implementing and interpreting Policies and Procedures as required and providing support and advice.
To provide senior nursing & managerial support and advice to all clinical areas within the Trust.
To participate in and co-ordinate the Trusts Emergency Response Teams to Major Incident alerts and to be responsible for the coordination and first line Management of Major and Serious Untoward Incidents, as required.
Person Specification
Qualifications and experience
Essential
- Level 1 Registered Nurse with a minimum of five years post registration experience.
- Evidence of consistent professional and educational development at an advanced level.
- A post-registration degree in nursing, health or management related studies or equivalent with in depth operational and clinical experience.
- Highly developed clinical and operational knowledge and experience gained through in-depth experience and study.
- Evidence of continued education essential
Desirable
- Able to prescribe independently desirable (essential to be willing to study this module)
Knowledge and Skills
Essential
- Excellent communication and interpersonal skills, including the ability to communicate complex and sensitive information in an appropriate manner in challenging situations.
- Ability to manage complex clinical and operational situations that involve staff from all levels within an organisation, in circumstances where information is often conflicting or not fully known.
- Ability to think strategically and plan ahead.
- Able to use IT skills in word, access and excel to aid data collection, audit etc.
- Well developed teaching and training skills
- Highly developed and refined clinical skills
Experience
Essential
- Minimum of three years in an acute environment with management responsibilities.
- Masters or equivalent experience
Desirable
- Evidence of critical care experience and a postgraduate specialist clinical course or equivalent experience
Person Specification
Qualifications and experience
Essential
- Level 1 Registered Nurse with a minimum of five years post registration experience.
- Evidence of consistent professional and educational development at an advanced level.
- A post-registration degree in nursing, health or management related studies or equivalent with in depth operational and clinical experience.
- Highly developed clinical and operational knowledge and experience gained through in-depth experience and study.
- Evidence of continued education essential
Desirable
- Able to prescribe independently desirable (essential to be willing to study this module)
Knowledge and Skills
Essential
- Excellent communication and interpersonal skills, including the ability to communicate complex and sensitive information in an appropriate manner in challenging situations.
- Ability to manage complex clinical and operational situations that involve staff from all levels within an organisation, in circumstances where information is often conflicting or not fully known.
- Ability to think strategically and plan ahead.
- Able to use IT skills in word, access and excel to aid data collection, audit etc.
- Well developed teaching and training skills
- Highly developed and refined clinical skills
Experience
Essential
- Minimum of three years in an acute environment with management responsibilities.
- Masters or equivalent experience
Desirable
- Evidence of critical care experience and a postgraduate specialist clinical course or equivalent experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
