Healthcare Support Worker

Job description

Job responsibilities

Key Result areas

Mobility In accordance with the individuals ability support patients to meet their mobility needs and prevent the hazards of immobility by

Provide supervision and assistance where necessary to assist patient mobility.

Promoting patient comfort by adding ensuring appropriate seating is available.

Elimination In accordance with the individuals needs, support patients to meet their elimination needs by:

Assisting patients to use the appropriate toilet facilities regularly.

Changing clothing if patient is incontinent.

Performing / assisting the patient to perform catheter care, stoma site care.

Maintaining a safe environment

Contribute to the provision of a safe environment for patients by:

Ensuring departmental equipment is cleaned and well maintained and report any repairs required in line with Trust policy.

Adhering to any patient isolation requirements

Safely disposing of blood and blood products, and sharps

Cleaning up spillages,

Contribute to the resuscitation of a patient that is administering basic CPR following appropriate training.

Communication

Support effective communication by:

Answering telephone and personal enquiries in a clear, polite and professional manner, taking messages and referring call or enquiries as appropriate, ensuring strict confidentiality at all times in line with trust policy.

Participating in meetings as required.

Supporting the transfer of patients to other wards and departments with the appropriate documentation.

Communication with patients about the times of tests appointments.

Preparation of medical notes for outpatient appointment, in line with trustpolicy, as and when provided.1. To liaise with and facilitate effective communication within the multi-disciplinary team.

2. To act as a role model to other staff, providing informal education and support for them in their provision of care to all outpatients

General

1. To demonstrate a commitment to personal and professional development through performance review, clinical supervision and continuing education.

2. To complete mandatory training, as determined by the Trust

3. To provide guidance on the legal and professional responsibilities of the trained nurse

4. To ensure adherence to and implementation of Lewisham and Greenwich Healthcare NHS Trust Policies and Procedures

5. To ensure that the Outpatients department and other areas in the trust practice in accordance with the NMC Code of Professional Conduct.

6. To demonstrate understanding of research and its application to nursing practice.

Person Specification

Qualifications and Training

Essential

• Good general education
• Minimum GCSE in Maths/English or equivalent or NVQ Level 2 in Care or equivalent
• Insight of the challenges patients may have with Dermatology conditions

Desirable

• Evidence of working in a Hospital setting

Experience

Essential

• Experience of dealing with the general public.
• At least 1 year experience working in a Out patient setting

Desirable

• Experience of working in a health care environment.
• Experience of supporting patients with a dermatology condition

Knowledge

Essential

• Basic numeracy
• Basic literacy
• Understanding of different aspects of care delivery within a Dermatology outpatient setting

Desirable

• Awareness of specialty treatments available for Dermatology patients outpatient setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lewisham and Greenwich NHS Trust

Address

Queen Elizabeth hospital

Stadium Road

London

SE18 4QH

Employer's website

https://www.lewishamandgreenwich.nhs.uk/ (Opens in a new tab)